I would recommend this home to anyone.Pamela N(Daughter of Resident/Service User)
I look forward to my stay at Cypress CourtLenny M(Resident / Service User)
I would recommend this home to anyone.Pamela N(Daughter of Resident/Service User)
I look forward to my stay at Cypress CourtLenny M(Resident / Service User)
Cypress Court is a privately owned care home offering a wide range of care including residential, nursing, respite, palliative and intermediate care.
There is a comfortable lounge where residents can relax, enjoying both socialisation and quiet time alike. The menu will be nutritional and varied, and all food can be enjoyed in the spacious dining area. Treats and snacks are also served throughout the day.
A garden is available for residents...
Cypress Court is a privately owned care home offering a wide range of care including residential, nursing, respite, palliative and intermediate care.
There is a comfortable lounge where residents can relax, enjoying both socialisation and quiet time alike. The menu will be nutritional and varied, and all food can be enjoyed in the spacious dining area. Treats and snacks are also served throughout the day.
A garden is available for residents to enjoy some outside time, and there will be a range of activities for residents to engage with.
The professional team are dedicated to providing the best possible care for all residents, with the health and wellbeing of each resident their top priority. Care plans will be individualised and focused on the specific requirements of each resident.
The home is close to local shops and amenities and is easily accessible by public transport.
Contact Cypress Court Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Cypress Court Care Home for full pricing details and T&Cs.
Cypress Court Care Home has a Review Score of 8.1 (8.082) out of 10, based on 1 reviews in the last 2 years.
Over all time Cypress Court Care Home has 24 reviews.
Very happy with everything.
Very happy with everything.
Always exceed our expectations with regard to the care of our mother. Nothing is too much trouble for the staff, all are friendly and attentive to our mother's daily needs. She's happy and we are extremely happy. 10/10.
Always exceed our expectations with regard to the care of our mother. Nothing is too much trouble for the staff, all are friendly and attentive to our mother's daily needs. She's happy and we are extremely happy. 10/10.
We're thrilled to hear that our team consistently exceeds your expectations in caring for your mother. Providing excellent and compassionate service is our top priority, and we're grateful for your kind words and the opportunity to contribute to her happiness. Thank you for the positive feedback!
The staff at Cypress Court did an incredible job with my aunt, they provided the most wonderful care. The team at Cypress have such a nice caring, responsive and warm attitude, I could not recommend them more highly. With the manager at the helm, this place should be rated number one in the...
The staff at Cypress Court did an incredible job with my aunt, they provided the most wonderful care. The team at Cypress have such a nice caring, responsive and warm attitude, I could not recommend them more highly. With the manager at the helm, this place should be rated number one in the industry and thanks to making sure everything is taken care of.
Thanks for your lovely words your aunt was a wonderful woman and she will be sorely missed by all of us at the home and by the wider community.
My mum is very settled here and seems content with all the staff who do a brilliant job.
My mum is very settled here and seems content with all the staff who do a brilliant job.
Thanks for your warm words, it is greatly appreciated, at Cypress Court we strive to provide a warm and welcoming environment for all of our residents.
Your care for my sister has been second to none.
Your care for my sister has been second to none.
My contact with the home could not move from his bed to anywhere without a lot of help which the staff very generously gave but he is a very intelligent man who...
Several of the categories below I have no information on and therefore can't really comment on.
My wife loves it at Cypress Court Care Home and she is well-liked by all. The staff are kind and nothing is too hard. The building is always clean and tidy.
My wife loves it at Cypress Court Care Home and she is well-liked by all. The staff are kind and nothing is too hard. The building is always clean and tidy.
The staff kept me well informed and I was able to see Mum. Mum's final journey was from Cypress Court, and it was...
The staff kept me well informed and I was able to see Mum. Mum's final journey was from Cypress Court, and it was lovely to see all staff say goodbye, so thank you and keep up the good work.
Thank you, Karen, for your kind comments about our care team. We appreciate you taking the time to leave feedback for Cypress Court Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the...
Thank you, Karen, for your kind comments about our care team. We appreciate you taking the time to leave feedback for Cypress Court Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the compassion she deserved during her time at our home. If there is anything more we can do, please do not hesitate to reach out.
My husband arrived at Cypress Court six weeks ago and has had wonderful care. He is coming to the end of his life and I am so grateful he is in this wonderful caring atmosphere.
My husband arrived at Cypress Court six weeks ago and has had wonderful care. He is coming to the end of his life and I am so grateful he is in this wonderful caring atmosphere.
Thank you, Jane, for your comments about your recent experience at Cypress Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
All members of staff have shown such compassion, care, friendliness and humour. Knowing that they care makes a huge difference and gives peace of mind when you need it most. I can't thank them enough for taking the time to support both my mum and I, whilst ensuring my dad is pain-free, comfortable...
All members of staff have shown such compassion, care, friendliness and humour. Knowing that they care makes a huge difference and gives peace of mind when you need it most. I can't thank them enough for taking the time to support both my mum and I, whilst ensuring my dad is pain-free, comfortable and keeps his dignity. A brilliant team, thank you.
Thank you, Caroline, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a wonderful day.
My nan was well supported at the home; the staff supported her to return back to her own home. My grandad is enjoying his time in the home; he said that the staff always do their best for him.
My nan was well supported at the home; the staff supported her to return back to her own home. My grandad is enjoying his time in the home; he said that the staff always do their best for him.
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive. Have a wonderful day.
The staff at this home are very caring. When asked to do something for my brother it is done with kindness and patience and efficiency. If we have any problems they have been talked through and sorted out immediately. Some of the carers in this home have gone above and beyond their duty of care and...
The staff at this home are very caring. When asked to do something for my brother it is done with kindness and patience and efficiency. If we have any problems they have been talked through and sorted out immediately. Some of the carers in this home have gone above and beyond their duty of care and feel more like friends to my brother. The handyman service at the home is excellent and nothing is too much trouble for them. Very helpful.
Thank you for your comments about your recent experience at Cypress Court Care Home. Our residents’ wellbeing is always our main priority and it is great to hear that you are so pleased with the quality of our care.
I have not been able to visit my mother due to the COVID-19 shielding policy but family and I have spoken to her via phone calls and mother is quite happy. The staff has handled the shielding policies very professionally. The use of Facebook is a good idea and helps us to see how mother, fellow...
I have not been able to visit my mother due to the COVID-19 shielding policy but family and I have spoken to her via phone calls and mother is quite happy. The staff has handled the shielding policies very professionally. The use of Facebook is a good idea and helps us to see how mother, fellow residents, and staff are coping at this difficult time.
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Cypress Court Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
We are extremely satisfied with the care that my husband has at Cypress Court. All of the staff are very kind and courteous and go out of their way to keep the residents happy. He thoroughly enjoys all of his meals and the extra little treats during the day. The staff is always jolly and cheerful...
We are extremely satisfied with the care that my husband has at Cypress Court. All of the staff are very kind and courteous and go out of their way to keep the residents happy. He thoroughly enjoys all of his meals and the extra little treats during the day. The staff is always jolly and cheerful and the atmosphere in the home very relaxed. All the staff work extremely hard.
Thank you for letting us know how we are doing at Cypress Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
I suffer a mental illness and being in this home has definitely helped me.
I suffer a mental illness and being in this home has definitely helped me.
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Wonderful care staff; very helpful and pleasant.
Wonderful care staff; very helpful and pleasant.
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
Weak management, some staff not doing their jobs properly, fees too high for the care provided.
Weak management, some staff not doing their jobs properly, fees too high for the care provided.
Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your...
Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again.
Staff are very caring and friendly and have provided and continue to provide excellent care for my father. They have taken the time to get to know him and understand his likes and dislikes well and he has settled down well. He particularly enjoys the social activities and is encouraged to join in...
Staff are very caring and friendly and have provided and continue to provide excellent care for my father. They have taken the time to get to know him and understand his likes and dislikes well and he has settled down well. He particularly enjoys the social activities and is encouraged to join in as much as possible which is lovely as he was on his own at home before.
Thank you, M M, for your positive feedback towards Cypress Court Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Father has settled in. If there is anything more we can do, please do not hesitate to reach out.
After 12 months in another nursing home, it is like going from a 1 star to a 4 star. I am much more relaxed about my brother's welfare as are the rest of the family. I suppose no nursing home is 100%, but Cypress Court is far and away the best for my brother.
After 12 months in another nursing home, it is like going from a 1 star to a 4 star. I am much more relaxed about my brother's welfare as are the rest of the family. I suppose no nursing home is 100%, but Cypress Court is far and away the best for my brother.
Thank you, Peter, for letting us know how we are doing at Cypress Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Overall we are happy with my father's care. He is kept clean, safe and the food is of a good standard. Whenever we visit, he is sat alone in silence in his room. We would like for someone to switch his TV or radio on each morning. Occasionally, we have to ask to have his hair cut. Otherwise, we are...
Overall we are happy with my father's care. He is kept clean, safe and the food is of a good standard. Whenever we visit, he is sat alone in silence in his room. We would like for someone to switch his TV or radio on each morning. Occasionally, we have to ask to have his hair cut. Otherwise, we are happy with the standard of care provided.
Thank you, Katherine, for your comments about your recent experience at Cypress Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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“I always wanted to care for older people. I am goal oriented and like a good challenge.”
Bethuel has worked at Cypress Court since 2008, and has...
“I always wanted to care for older people. I am goal oriented and like a good challenge.”
Bethuel has worked at Cypress Court since 2008, and has worked his way up through roles to becoming Home Manager in 2018. With a passion for nursing and care, Bethuel has dedicated his working career to caring for the elderly, and loves to face the challenges his job brings him.
Why did you decide to join Four Seasons Health Care?I like my role because it is always challenging, and it has a range of goals that I need to achieve. I also like to care for people who are unable to look after themselves due to their ill health.
What are your favourite hobbies and pastimes?I like watching football, my favourite team is Liverpool FC and I like listening to music.
Are there any highlights in your career you are particularly proud of?Yes, I'm proud that the staff at Cypress Court worked as a team to turn the home around in relation to quality, meaning we could return to our normal ways of working within 4-5 months.
What do you feel is your biggest achievement outside of your career?My biggest achievement outside of my career was to send my children to private schools in South Africa before they came to join me in the UK, so that they won’t struggle to communicate with other children in the UK.
What are your Qualifications?I have a degree in General Nursing, Midwifery, Mental Health Nursing and Community Health Science and graduated in 1994. I started working in the care industry as a nurse in a care home for 4 years (2004-2008) before I joined Cypress Court in August 2008 working as a Nurse. Since then I worked as a the Clinical Lead for the home in 2014-2015, the Deputy Manager in 2016 and in 2018 I was promoted to be Home Manager for Cypress Court.
What top tips would you give someone when looking for the right care home?I would advise the people to check the home’s most recent CQC Report, and ask for information such as routines, and the staffing levels for the home to familiarise themselves with how the home works.
The care home lists weekly fees per person from £1,250 for residential care (respite from £1,250), from £1,250 for residential dementia care (respite from £1,250), from £1,250 for nursing care (respite from £1,250) and from £1,250 for nursing dementia care (respite from £1,250). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 61 Single Rooms.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room are some of the Facilities & Services.
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cypress Court Care Home to verify any information. View our terms and conditions. Cypress Court Care Home has an Enhanced Service -what an Enhanced Service includes.