
I would recommend this home to anyone.Pamela N(Daughter of Resident/Service User)


I look forward to my stay at Cypress CourtLenny M(Resident / Service User)

I would recommend this home to anyone.Pamela N(Daughter of Resident/Service User)


I look forward to my stay at Cypress CourtLenny M(Resident / Service User)

Cypress Court is a privately owned care home offering a wide range of care including residential, nursing, respite, palliative and intermediate care.
There is a comfortable lounge where residents can relax, enjoying both socialisation and quiet time alike. The menu will be nutritional and varied, and all food can be enjoyed in the spacious dining area. Treats and snacks are also served throughout the day.
A garden is available for residents...
Care Provided by Cypress Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Contact Cypress Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maven Healthcare One Ltd
- Private Owned
Person in charge
- Bethuel Xaba(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Number of floors: 2
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- Visiting is flexible, there are protected mealtimes. However this does not preclude visiting especially if visitors would like to be involved
Parking
- On-site parking available.
Cypress Court Care Home Reviews (24)
Cypress Court Care Home has a Review Score of 8.1 (8.082) out of 10, based on 1 reviews in the last 2 years.
Over all time Cypress Court Care Home has 24 reviews.
He has a progressive illness and has deteriorated greatly over that time.
I really cannot complain about his care at all and the staff are very kind.
I can't thank all the staff at Cypress Court enough for their kindness and excellent care given to my mother, for allowing her independence when she was well, and care and support during her illness, also extending to me all the help I needed. I would recommend this home to anyone.
I often come to the home for short periods if respite, I look forward to my stay at Cypress Court. I enjoy the company, all the staff are very pleasant and helpful. The food is very good.
The standard of security for all residents and Staff was found to be very good as well as reception on a Sunday working day. The resident, I and a colleague went to see was very happy about her stay and the care she received from the care staff. Equipment used for lifting found to be excellent and convenient for patient. Level of cleanliness in room and patient surroundings very good as well as general meeting room and dining room.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 October 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Cypress Court Care Home.
There are no upcoming events for Cypress Court Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Cypress Court Care Home.
Accreditations
There are no accreditations posted yet for Cypress Court Care Home.
Meet the Team (1)

“I always wanted to care for older people. I am goal oriented and like a good challenge.”
Bethuel has worked at Cypress Court since 2008, and has worked his way up through roles to becoming Home Manager in 2018. With a passion for nursing and care, Bethuel has dedicated his working career to caring for the elderly, and loves to face the challenges his job brings him.
Why did you decide to join Four Seasons Health Care?My passion is to care for elderly people. I particularly like to work for Four Seasons because it has a good documentation process for the residents. There are also good documents for completing the audits and it has different departments, all of which are very supportive.
What do you enjoy most about your job?
I like my role because it is always challenging, and it has a range of goals that I need to achieve. I also like to care for people who are unable to look after themselves due to their ill health.
What are your favourite hobbies and pastimes?I like watching football, my favourite team is Liverpool FC and I like listening to music.
Are there any highlights in your career you are particularly proud of?Yes, I'm proud that the staff at Cypress Court worked as a team to turn the home around in relation to quality, meaning we could return to our normal ways of working within 4-5 months.
What do you feel is your biggest achievement outside of your career?My biggest achievement outside of my career was to send my children to private schools in South Africa before they came to join me in the UK, so that they won’t struggle to communicate with other children in the UK.
What are your Qualifications?I have a degree in General Nursing, Midwifery, Mental Health Nursing and Community Health Science and graduated in 1994. I started working in the care industry as a nurse in a care home for 4 years (2004-2008) before I joined Cypress Court in August 2008 working as a Nurse. Since then I worked as a the Clinical Lead for the home in 2014-2015, the Deputy Manager in 2016 and in 2018 I was promoted to be Home Manager for Cypress Court.
What top tips would you give someone when looking for the right care home?I would advise the people to check the home’s most recent CQC Report, and ask for information such as routines, and the staffing levels for the home to familiarise themselves with how the home works.
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