
We could not have hoped for a more caring and comfortable placeKate D(Daughter of Resident/Service User)

If you are looking for a dedicated team of staff who genuinely care; this is the homeDiane S(Daughter of Resident/Service User)

Birch Heath Lodge Care Home is all about the 'care' in the care home.Dawn J(Niece of Resident/Service User)

We could not have hoped for a more caring and comfortable placeKate D(Daughter of Resident/Service User)

If you are looking for a dedicated team of staff who genuinely care; this is the homeDiane S(Daughter of Resident/Service User)

Birch Heath Lodge Care Home is all about the 'care' in the care home.Dawn J(Niece of Resident/Service User)

Birch Heath Lodge is situated in the picturesque village of Christleton and is a short drive from Chester. The home is registered to provide care for up to 36 residents, for residential care, nursing care and Learning Difficulties.
Christleton proves to be a popular residential care setting, with easy access to the town centre whilst being able to enjoy the natural beauty of the surrounding countryside.
Birch Heath Lodge has three lounges,...
Care Provided by Birch Heath Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Birch Heath Lodge for full pricing details and T&Cs.
Contact Birch Heath Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Tina Routledge(Care Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1850
- Last Refurbishment: 1999
- Number of floors: 2
Room Information
- Single Rooms (34)
- Couples/Companion Rooms (2)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- No restriction on visiting hours.
Parking
- On site parking available.
Birch Heath Lodge Reviews (38)
Birch Heath Lodge has a Review Score of 9.4 (9.354) out of 10, based on 7 reviews in the last 2 years.
Over all time Birch Heath Lodge has 38 reviews.
The care and empathy shown to my friend by the carers, nursing staff (all staff) was exemplary, this extended to the family and friends,myself included. There is a good atmosphere, perhaps a little dated in decor (I believe the newer part is more modern). I was impressed with all staff I can into contact with for the caring and helpfulness. The activities I saw I noticed, and speaking to the activity lady, very enthusiastic. I cannot comment on value for money as I cannot compare it with other care homes.
Birch Heath Lodge is in a very pleasant spot - nice garden with plenty of seating. Found staff, (with the exception of a couple of lunchtime assistants who were a little impatient with some residents) extremely pleasant and helpful. Room very nice but mattress not too comfortable. Felt welcome and cared for.
Birch Heath Lodge is a light and airy nursing home in pleasant surroundings. The staff are helpful and friendly. There are lots of activities organised. We are kept informed about mum's care. Her room is nicely decorated and is always clean and tidy. The laundry is always nicely presented.
Any problems are dealt with efficiently.
Birch Heath Lodge has a lovely feel about it as you arrive. Nothing is too much trouble for the staff. They are wonderful with my mum which gives one family a lot of peace of mind. I wouldn't hesitate to recommend Birch Heath.
When a parent leaves their home, it is a devastating blow to so many, but when we have a nursing facility like Birch Heath Lodge it really does provide an ongoing quality of life for everyone concerned.
We were impressed with the standard of care and hygiene. My mother was very comfortable and happy a big thank you to the staff.
Very good overall standard of care for my mother who is still able to get about but has memory issues which prevent her from looking after herself at home.
Lovely caring place where my father was looked after during his illness and the last days of his life. Staff are the biggest strength of this home they took him to their hearts and became like another family to him. Also supported ourselves brilliantly during those last difficult days - we were extremely grateful to them all.
My relative has only been at Birch Heath Lodge for a short time but she is happy. The way she is being looked after, the staff are very caring and helpful.
I have found Birch Heath very welcoming, pleasant and helpful. Activities are excellent and varied.
He enjoys the food and activities and very much likes the staff who look after him.
I know that he feels that he is looked after as an individual and is treated with respect and dignity.
His room is comfortable and warm, which he really appreciates.
The Birch Heath Lodge is more like a hotel than the usual home and is one of the best we have been in. The people at the home are quick to address any requirements needed by our relative either physically or mentally.
My mother-in-law has been resident for the past two and a half years. As a very regular visitor during this time, I have never failed to be impressed with Birch Heath Lodge. The care home is always spotlessly clean and immediately presents a calm and highly organised atmosphere. Carers, nursing staff, admin and management are invariably aware of residents condition and wellbeing. Consistent high-quality food and drinks is clearly well received and beneficial to residents. All our close relatives visit regularly and are made to feel "part of the family". Highly recommended.
Very good care, friendly staff who are very helpful. Very clean and bright. We have no worries about our relative being in Birch Heath. She is well looked after.
My mother is challenging. The staff are very caring and helpful. The staff try hard to get my mother to mix and get involved. A 90th Birthday party was set up for mum by the management and staff, it was great. I tried to pay but they wouldn't take a penny. We as a family are very happy with mums care at Birch Heath Lodge.
My mother has been a resident at Birch Heath Lodge since January 2015. Mum is very happy at Birch Heath Lodge i find the manager and staff very approachable and friendly. I feel that if i have concerns over mum they are all happy to listen to what i have to say and try their best to solve any concern/worries which i may have. I would highly recommend Birch Heath Lodge to anyone considering residential care, the place is exceptionally clean, does not smell and a pleasure to visit at all times.
Birch Heath provides an excellent service in caring for my mum. She enjoys the food and all the attention she receives from the staff. The atmosphere is happy and caring. The village location means the walks to village pond, shop, pubs and churches make life more interesting.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 16 Oct 2024
We are excited to share that our Chef, Michael Craig, has been named as a finalist for the Care Chef of the Year Award in this year's National Care Awards!...
There are no upcoming events for Birch Heath Lodge.
Awards / Recognitions (6)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Birch Heath Lodge.
Meet the Team (1)

Hello, my name is Helen. I am a registered nurse and the Home Manager at Birch Heath Lodge. I am proud of my team and how hard they work to provide our residents with the best quality of life.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birch Heath Lodge to verify any information. View our terms and conditions. Birch Heath Lodge has an Enhanced Service -more info.