Kingscourt Nursing Home

12 Newton Lane, Hoole, Chester CH2 3RB

Kingscourt Nursing Home, Chester, Cheshire
Kingscourt Nursing Home, Chester, Cheshire
Kingscourt Nursing Home, Chester, Cheshire

Kingscourt Nursing Home is a thirty-seven capacity, modern care facility located in a pleasant part of Chester that offers a flexible service and the personal freedoms needed to pursue an independent lifestyle.

Some of the extra services that residents are able to access from Kingscourt include opticians, doctors and dentists, chiropodists, audiologists and hairdressing.

The efficient practice of skilled care combines with the input of social workers and activities co-ordinators, to enable service users to achieve an enjoyable life from day-to-day.

Group: Springcare Ltd

Person in charge: Justine Hughes (Manager)

Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages from 60 to 103.

Single Rooms: 37

Rooms with ensuite WC: 23

Weekly Charges Guide: Personal Care Single £372 – £649 Nursing Care Single £540 – £762

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Kingscourt Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 31 Jan 2017

Nursing/Residential with Social/Private

Reviews

7.8 Kingscourt Nursing Home has a Review Score of 7.8 (7.771)

The Review Score of 7.8 (maximum of 10) for Kingscourt Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Kingscourt Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.636 for Kingscourt Nursing Home is calculated as follows: ( (7 Excellents x 5) + (4 Goods x 4) ) ÷ 11 Ratings = 4.636

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.135 Points relating to the number of positive Reviews for Kingscourt Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.4 Target = 0.135

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kingscourt Nursing Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kingscourt Nursing Home

  • Daughter of Resident/Service User
    1

My mother moved to Kingscourt Nursing Home for end of life care. The manager and her deputy were very helpful in expediting the arrangements. She had a lovely room (albeit small) and care was taken to ensure the correct type of bed was available. We were made to feel welcome and free to visit at any time. Excellent personal care was provided to Mum. She suddenly deteriorated the morning after arriving. Staff immediately informed my husband and we were able to be with her constantly. I slept on the floor of her room that night. We were able to come and go during the evening and overnight, despite staff having to unlock the front door for us when they were busy. When she died they were sensitive, sympathetic, and helpful in making the necessary arrangements.
I cannot comment on food or activities as we did not use these but I observed that there was plenty for residents to do and company for them in the lounge. I assume food would be good; I was given buttered toast the morning after I stayed overnight.

How likely would you be to recommend Kingscourt Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

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