Kingscourt Nursing Home

12 Newton Lane, Hoole, Chester CH2 3RB
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9.0 28 Reviews
  • Kingscourt Nursing Home, Chester
Kingscourt Nursing Home is a thirty-seven capacity, modern care facility located in a pleasant part of Chester that offers a flexible service and the personal freedoms needed to pursue an independent lifestyle.

Some of the extra services that residents are able to access from Kingscourt include opticians, doctors and dentists, chiropodists, audiologists and hairdressing.

The efficient practice of skilled care combines with the input of social workers and activities co-ordinators, to enable service users to achieve an enjoyable life from day-to-day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 37 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Nursing rates listed don't include the extra FNC charge.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Carmel Booth (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (37)
  • Single Rooms with Ensuite Wet Room (30)

Kingscourt Nursing Home Reviews (28)

9.0

Kingscourt Nursing Home has a Review Score of 9.0 (9.034) out of 10, based on 7 reviews in the last 2 years.
Over all time Kingscourt Nursing Home has 28 reviews.

Overall Experience
  • 17
  • 9
  • 2
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Date Published
  • 28
  • 0
  • 1
  • 7
  • 21
Reviewer Connection to Kingscourt Nursing Home
  • 18
  • 5
  • 2
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  • 1
  • 1
Total of 28, showing 21-28
Review from Doug L (Son of Resident) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a long term resident and has received very good care throughout her stay.
The current staff and management are particularly good and treat my mother with dignity and respect in a kind and friendly manner, nothing is too much trouble.
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Review from R G (Daughter of Resident) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have peace of mind knowing that my parents are well cared for.
I am always kept up to date regarding any health issues and feel my opinion counts.
Every member of staff is friendly and have a good relationship with my self and my parents.
The manager is approachable and has introduced herself
to us and always appears attentive when we visit.
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Review from Beryl A (Daughter of Resident) published on 12 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the care and respect that my dad receives from the staff. He has settled in and really enjoys his meals, likes to get involved with the daily events. His room is always tidy, cleaned and bed made every day.
The staff at Kingscourt are always polite and welcoming when you visit.
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Review from Jean J (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first steps through the doors of Kingscourt Nursing Home, I knew this was the forever home for our dad. The welcome from the staff was first class. Being told that the home was dad's home and that we could visit 24/7. We could also have meals with him. The staff at Kingscourt Nursing Home I
cannot fault on anything. If dad has a fall or goes on medication, I am informed straight away. Kingscourt Nursing Home is a lovely home where everyone has their own room in which you can put your personal things in ie chair, TV etc. It is also very clean and just been decorated.
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Review from Brenda M (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved to Kingscourt after suffering a stroke. My mum had passed away a few months previously. This was such an emotional time for all the family. We are so happy that he is more than cared for. The warmth and care is extremely outstanding. We cannot thank Kingscourt for not only taking the
pressure the family were experiencing but the love and support give my father and us. Everything about the home is so good. From management, care workers, the care he receives. We know he is being well looked after.
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Review from Julie W (Daughter of Resident) published on 20 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
There is a warm and homely feel to Kingscourt. My mother's background is not one of 4* hotel experiences, and the building, although purpose-built, does not present as such, yet the care and understanding she receives each day are very much Four Star. The environment is relaxed and friendly, and the
staff are respectful in their care and attention. She has been living at Kingscourt for 4 years now, and minor issues have cropped up along the way, all dealt with immediately in a professional, satisfactory way. All in all, a very good choice for my mother, pitched just right for her experience and expectations. Very happy.
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Review from Kathy W (Daughter of Resident) published on 3 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very welcoming and the staff are lovely. Everybody chats to each other and spends a lot of time together. I have no concerns at all.
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Review from Dorothy K (Daughter of Resident) published on 5 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Kingscourt Nursing Home for end of life care. The manager and her deputy were very helpful in expediting the arrangements. She had a lovely room (albeit small) and care was taken to ensure the correct type of bed was available. We were made to feel welcome and free to visit at any
time. Excellent personal care was provided to Mum. She suddenly deteriorated the morning after arriving. Staff immediately informed my husband and we were able to be with her constantly. I slept on the floor of her room that night. We were able to come and go during the evening and overnight, despite staff having to unlock the front door for us when they were busy. When she died they were sensitive, sympathetic, and helpful in making the necessary arrangements.
I cannot comment on food or activities as we did not use these but I observed that there was plenty for residents to do and company for them in the lounge. I assume food would be good; I was given buttered toast the morning after I stayed overnight.
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Current Review Score: 9.0 (9.034)

Overview of Review Score

The Review Score of 9.0 (9.034) out of 10 for Kingscourt Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.388 for Kingscourt Nursing Home is calculated as follows: ( (45 Excellents x 5) + (21 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 80 Ratings = 4.388
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.646 Points relating to the number of positive Reviews for Kingscourt Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 7 Positive Reviews ÷ 7.4 = 0.946
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Carmel

Carmel Booth

Job Title: Registered Home Manager

We are so excited that Carmel has joined us as Kingscourt manager after managing Bucklow Manor a few years ago!


She brings with her a wealth of knowledge and an easygoing personality.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingscourt Nursing Home to verify any information. View our terms and conditions. Kingscourt Nursing Home has an Enhanced Service - more info.