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Orchard Manor Care Home

Acres Lane, Upton, Chester, Cheshire CH2 1LY
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Orchard Manor Care Home, Chester
Orchard Manor Care Home, Chester
Orchard Manor Care Home, Chester

Orchard Manor is a welcoming 93-bed care home, offering a truly homely environment where residents are supported with warmth, dignity and compassion. Personalised care is provided for older people, including those living with dementia and individuals requiring nursing support, ensuring each person feels safe, valued and understood.

Care and compassion are at the heart of everything at Orchard Manor. The dedicated team creates a warm and friendly atmosphere where residents are... 

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Care Provided by Orchard Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,870N/A
Nursing Dementia CareFrom £1,870N/A

Contact Orchard Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Michelle Haspey (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008
  • Number of floors: 1

Room Information

  • Single Rooms (93)
  • Single Rooms with ensuite Wet Room (90)

Orchard Manor Care Home Reviews (56)

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8.8

Orchard Manor Care Home has a Review Score of 8.8 (8.801) out of 10, based on 7 reviews in the last 2 years. Over all time Orchard Manor Care Home has 56 reviews.

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Showing 56 reviews matching selected criteria
Review from Rebekah B (Daughter of Resident) published on 13 May 2026 Submitted via Website•
Overall Experience
Review from Jo H (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card•
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Review from Jane A (Daughter of Resident) published on 1 September 2025 Submitted via Postal Card•
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Review from P L (Mother of Resident) published on 1 April 2025 Submitted via Website•
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Review from M M (Wife of Resident) published on 12 March 2025 Submitted via Postal Card•
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Review from P C (Brother of Resident) published on 6 November 2024 Submitted via Postal Card•
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Review from G S (Sister of Resident) published on 1 October 2024 Submitted via Postal Card•
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Review from Angela S (Daughter of Resident) published on 27 June 2024 Submitted via Website•
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Review from Cheryl W (Daughter of Resident) published on 17 June 2024 Submitted via Website•
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Review from Emma G (Daughter of Resident) published on 7 May 2024 Submitted via Website•
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Review from Susan L (Daughter-in-law of Resident) published on 10 April 2024 Submitted via Website•
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Review from R I (Son of Resident) published on 13 March 2024 Submitted via Website•
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Review from S F (Husband of Resident) published on 7 December 2023 Submitted via Postal Card•
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Review from Mark A (Son of Resident) published on 30 November 2023 Submitted via Review Postal Card•
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Review from Albert J (Husband of Resident) published on 27 November 2023 Submitted via Postal Card•
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Review from Catherine B (Wife of Resident) published on 20 November 2023 Submitted via Postal Card•
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Review from J W (Son of Resident) published on 12 October 2023 Submitted via Postal Card•
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Review from Lawrence A (Friend of Resident) published on 11 October 2023 Submitted via Website•
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Review from A O (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card•
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Review from M K (Son of Resident) published on 14 September 2023 Submitted via Website•
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 September 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Orchard Manor Care Home.

Upcoming Events

There are no upcoming events for Orchard Manor Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Orchard Manor Care Home.

Accreditations

There are no accreditations posted yet for Orchard Manor Care Home.

Meet the Team (2)

Michelle Haspey
Michelle HaspeyJob Title Home ManagerJoined 2013
Sarah Kay
Sarah KayJob Title Deputy ManagerJoined 2013

Frequently Asked Questions about Orchard Manor Care Home

What types of Care is Orchard Manor Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Orchard Manor Care Home have?

There are 93 Single Rooms.

What are the Facilities & Services at Orchard Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Orchard Manor Care Home to the centre of Chester?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard Manor Care Home to verify any information. View our terms and conditions. Orchard Manor Care Home has an Enhanced Service -what an Enhanced Service includes.