






Orchard Manor is a welcoming 93-bed care home, offering a truly homely environment where residents are supported with warmth, dignity and compassion. Personalised care is provided for older people, including those living with dementia and individuals requiring nursing support, ensuring each person feels safe, valued and understood.
Care and compassion are at the heart of everything at Orchard Manor. The dedicated team creates a warm and friendly atmosphere where residents are...
Care Provided by Orchard Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 93 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Orchard Manor Care Home for full pricing details and T&Cs.
Contact Orchard Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Zion Care Ltd
- Private Owned
Person in charge
- Michelle Haspey (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2008
- Number of floors: 1
Room Information
- Single Rooms (93)
- Single Rooms with ensuite Wet Room (90)
Orchard Manor Care Home Reviews (56)
Orchard Manor Care Home has a Review Score of 8.8 (8.801) out of 10, based on 7 reviews in the last 2 years.
Over all time Orchard Manor Care Home has 56 reviews.
This is review is of the nursing section of Orchard Manor. My mum started off in the dementia area (where the carers were excellent with her) but improved so much that she moved to Maple. Not just the carers but all staff (e.g. kitchen team, laundry etc) are the strongest features. Great interaction with residents and their families. Rooms are light and spacious, two common areas and a really well-maintained garden. Bits of the home are looking a bit dated but always clean. Very flexible on food if have individual preferences. Only criticism is that communication on how the place runs, who to talk to, what can or can't ask for etc was poor. And getting hold of anyone out of hours is impossible. An induction/welcome pack would be very useful. However, my mum has now left for general residential care as has improved again and would not hesitate to return her in future or recommending.
Thank you for your review, we have now introduced a welcome pack for our new residents and family's as we took on board the vast amount of information required in the early stages. I am unsure why you struggled to get hold of anyone out of hours as our nurse carry a phone on them at all times but I...
Thank you to everyone for looking after him so well. I don’t know what we’d do without you.
Thank you for your positive review Stuart. We also think our staff are brilliant and its a pleasure to care for your dad.
My mother's care over the last three years has been excellent. Staff have been kind, friendly and caring. So a big thank you.
Thank you so much for your kind review, our staff being kind, friendly and caring is our ultimate goal and it's great that you recognise this is the case.
The staff at this home provide a caring, sincere and warm service across the board. In your twilight, you need comfort, attention and security. This was provided in abundance. I don't know how they remain so committed and positive but they do. I have met all staff and the home senior managers. Can't praise them enough for just being so human, so caring, and kind to those who are largely helpless but so deserving of a great service that they make special and personal. Orchard Manor is a wonderful place for your loved one to be cared for at their journey’s end.
Thank you Steve, for your very kind words, we are very proud of our staff and the high-quality care they provide. It was a pleasure to look after your auntie.
My aunt was cared for at Orchard Manor for 3 years. During that period her treatment was impeccable. The staff are, in our experience, caring and hard-working, and the care she received, including the catering, was excellent. Following a severe stroke, her end of life care by the staff was remarkable. They were attentive and thoughtful and went above and beyond. They helped us and my aunt right to the end.
Thank you for this very positive review, Vince, it was a pleasure to look after your aunt and she is deeply missed by us all. We strive to provide caring and dignified end of life care and its nice to hear that this was achieved.
It's coming up to 18 months now that my wife has been at Orchard Manor, and from the very first time I visited to view I knew it was "the place" I wanted my wife to live. It really is a fantastic care home, with excellent staff across the board, from management to the maintenance team to the gardeners. I only have great praise and thanks to all at Orchard Manor. I am there every day for a few hours and cannot complain at all. Thank you All.
Thank you Mike for your glowing report, every single staff member gives 100% to ensure the quality of life of our residents is the best it can be and clearly you have witnessed this, we believe we are an outstanding care home and as you spend every day with us it is nice to know you think this also.
After being in hospital for a number of months my mum has just returned home to Orchard Manor with the most heartwarming reception from the staff.
I was obviously concerned about Mum being disoriented after being away for such a long time but needn’t have worried at all. They did everything to help Mum settle in her own time.
The staff requested all the information on Mum's routine in hospital so that they could continue her care plan with as little disruption as possible even installing a bedroom sensor immediately to continue the night plan. Mum was welcomed with hugs and kisses and she was glowing with all the special attention. Anybody with a loved one suffering dementia can only wish for a home who would treat them as if they were family.
Thank you to the staff at Orchard Manor for such a warm and caring welcome home.
Thank you, Sue, for your kind review, it is always challenging trying to ensure minimal disruption for our residents following a period in hospital. It's nice to have mum back with her extended family where she belongs.
Moving my dad to Orchard Manor Care Home has been the best decision I could have made for him. The support and caring ways everyone in the home show to my dad is so special. He is a lovely man, but sometimes now with his dementia, he can easily get upset. In the previous home, they were slow to react and this led to my dad reacting in ways which were out of frustration. The staff at Orchard Manor are excellent and react so quickly to possible flair up moments. Staff treat every patient and visitor in such a welcoming and lovely way. The introduction of dolls to my dad has turned his emotions around, he now looks after them as his children and is so happy. Thank you for looking after my very special dad!
Thank you Rob for your glowing report of how the staff respond to your dads needs. Using Doll therapy has certainly enhanced your dads quality of life and it warms all our hearts seeing him so content.
My dad has been at Orchard Manor for 5 months and he is well looked after by a kind, caring and lovely team of people. He can be difficult but they all treat him with respect and patience, and his dignity is maintained. He has a lovely room looking onto the gardens, and recently the staff have created a memory box outside each resident's room which is personalised for the resident. I would say they've got my Dad down to a tee - well done! My sisters and I live far away so visit when we can but in the meantime, we are happy that Dad is safe, secure and his needs are well met. I’m glad we got Dad into Orchard Manor. Thank you to all the staff who look after our Dad.
Thank you, Christine, for your positive review, it's good to know you feel reassured that dad is receiving good care as we pride ourselves on personalised care. It is a pleasure to look after him.
One of the carers is a hardworking carer. I have seen her in the dining room attending to more than one resident and in a very caring and patient way. She deals with trying situations with patience and loving care. I recommend her for the monthly award this month.
Thank you Beryl, we are very proud of our staff and value the families opinion on who should be rewarded with employee of the month.
Thank you for the excellent care given to my late sister - she wasn't the easiest of residents but the professional, enthusiastic, humorous care you gave her are unprecedented. You cared for myself and family as well during her stay - I can't thank you enough.
Thank you for your kind review, Brenda, it was a pleasure to care for your sister, the staff where very fond of her and loved the challenges, what a caring and compassionate family you were, do keep in touch.
My wife was in hospital for five months but seems to be more content and settled in Orchard Manor.
Thank you for your positive review, it is a pleasure to care for your wife, myself and the staff are pleased to hear you think we are providing high-quality care. Yourself and betsie have become part of our family x
Thank you all very much.
Thank you for your kind words, we pride ourselves on ensuring the end of life care provided is as dignified and peaceful as possible. It was a pleasure to care for your mum.
My father was in Orchard Manor for 18 months and he was always treated with the utmost respect. Staff went over and above the call of duty. The care he received, especially in his final days, was very loving and caring. I would have no hesitation in recommending Orchard Manor.
It was a pleasure to care for such a loving man. Thank you for your kind words. Love to all your family.
I went to see my 97-year-old Mother today. I was a bit late arriving and she was in the dining room about to have her dinner, so I pulled a chair up to sit beside her. As they started giving the meals out they placed a knife and fork in front of me and said while you are here you can have lunch with your mum. Fish, chips and mushy peas. Then we had crumble with custard and it tasted as good as any pub, café or restaurant. In fact, I comlipmented the cook on how nice it was. Thank you so much to all the staff that were on duty in the dining room.
We are glad you enjoyed your fish and chips Melvin, you are welcome anytime to join mum for a meal and enjoy the social atmosphere in our dining room.
I think the staff at Orchard Manor Care Home are excellent. Really caring and attentive. Mum really enjoys being there and asks us all the time if she is allowed to stay. The entertainment is great and all the staff make a real effort. Thanks to all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 September 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Orchard Manor Care Home.
Accreditations
There are no accreditations posted yet for Orchard Manor Care Home.
Meet the Team (2)

I'm extremely passionate at ensuring each of our residents receive the best possible person centred care by a dedicated, well supported and trained staff team.

I am the Deputy Manager at Orchard Manor. You will witness me singing, dancing and generally having fun with the residents. I am passionate about making the resident's quality of life as enjoyable as possible. Knowing that the small things makes the biggest difference, I spend time with my families gathering which are the best songs for me to sing and what are the enjoyable hobbies that impact the most.
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