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Rowans Care Centre

Merriden Road, Macclesfield, Cheshire SK10 3AN
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My husband is very happy there, which I never thought possible, away from homeMay P(Wife of Resident/Service User)
Rowans Care Centre, Macclesfield
His physical and mental health has improved no end, and I put this down to the wonderful careJulie W(Wife of Resident/Service User)
Rowans Care Centre, Macclesfield
Their care and compassion were so heartfelt and very much appreciated by allDavid M(Friend of Resident/Service User)
Rowans Care Centre, Macclesfield

Welcome to Rowans Care Centre, a purpose-built 36-bedded home nestled in a peaceful residential area of Macclesfield. Conveniently located near the town centre, the home enjoys close proximity to local amenities and excellent transport links, with a regular bus route and nearby shops.

Rowans Care Centre specialises in providing a range of care services for the elderly, from assistance with daily living tasks to elderly nursing care and support for residents...  

Care Provided by Rowans Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

We have a regular visiting Chiropody service and hairdressing service which is charged in addition to the nursing care and accommodation fee.

Contact Rowans Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Opal Care Homes Ltd
  • Private Owned

Person in charge

  • Sandra Ludlow (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2008
  • Number of floors: 1

Room Information

  • Single Rooms (36)

Visiting

  • Rowans Care Centre is thrilled to welcome visitors. Visitors are encouraged to visit loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.

Parking

  • Rowans Care Centre understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

Rowans Care Centre Reviews (61)

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9.6

Rowans Care Centre has a Review Score of 9.6 (9.619) out of 10, based on 28 reviews in the last 2 years. Over all time Rowans Care Centre has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from J S (Resident / Service User) published on 4 March 2025 Submitted via Postal Card
Overall Experience

My life in Rowans Care Home is very good. I am really well looked after and cared for by very nice staff, who make sure all my needs are met and make time to chat with me. My room is light, airy, spacious and and kept very clean. Menus are well thought out and there is always enough choice, even if I would like something different. Residents' special celebrations are done with a lot of thought, consideration and hard work. Thank you! I would like more crafts/arts/activities on the timetable please. It would also be good if recycling could be done on-site.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your review. We do enjoy a good party! Activities are constantly revolving to encourage more up take from residents, we will continue to respond to feedback and hope to improve this service.

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Review from D S (Son of Resident) published on 20 February 2025 Submitted via Website
Overall Experience
A very friendly and caring environment which is difficult to fault. Inside, the home is very light and spacious and generally well maintained. The staff are always very friendly and attentive.

The grounds are not quite so well maintained but it is clear that money is spent where it is most needed - on the inside and on care.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind words it is so nice to share good feedback and I will pass this on to the team.

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Review from Liz W (Daughter-in-law of Resident) published on 18 February 2025 Submitted via Website
Overall Experience

I can only pass on positive feed back from my experiences of all aspects, areas and departments of the home. The staff are all very approachable, friendly, competent, caring, patient, experienced and go above and beyond their line of duties to ensure residents feel at home. I am extremely happy that my Mother in law is in their care and feel reassured on every level. Well done to everyone! I'm very grateful. I know as her previous carer for many years just how much hard work is involved!

Reply from Sandra Ludlow, Home Manager at Rowans Care Centre

Many thanks for your kind words it can be a difficult role but with high benefits. To see residents and families happy is our goal.

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Review from D C (Resident / Service User) published on 29 January 2025 Submitted via Website
Overall Experience

Initially when arrived at the home from hospital, staff were very friendly and helpful. Rooms are large, well maintained, and well equipped. Daily cleaning of your room with excellent attention to detail. Handful of care staff are very friendly and a credit to the home, along with a number of nurses, as cannot do more for you. Only downside here is not all staff are as caring and focused on your needs required. Food and drinks are available at all times, and if there is something you fancy that isn't on the menu they will do there best to accommodate. Only issue is, I found hair within the food a number of times. Activities are an area of improvement needed, as didn't really witness many happening, or tended to be the same repeated handful of activities only. Manager could be more hands on and visible on the floor of the home day to day, as often spend most time in the office. Overall the home needs areas of improvement, which is a shame as few staff are an asset and keep the home going

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

We are committed to providing the best care for our residents. We are, however, really sorry that you feel this way. This is not the experience or feedback reviews of the vast majority of our residents and their families. We are confident that Rowans Care Centre is a caring place with compassionate...  

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Review from A A (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience
The people at the Rowans have been so caring for Mum. Couldn't have asked for nicer people the care is outstanding and so confident at all times, that nothing is any trouble.

Thank you for your love and support. A particular carer and the full team are outstanding in their work.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind words it was a pleasure to care for your relative.

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Review from Andrew A (Son of Resident) published on 24 December 2024 Submitted via Postal Card
Overall Experience

From the first visit to the Rowans Care Centre, one staff member in particular and the team were very pleasant and helpful showing us around and explaining all that any patient requires. Mum arrives and was welcome and soon settled in to lovely care home. Mum was a little nervous of the new environment and one staff member in particular took the time going the extra mile to reassure mum and that was very much appreciated along with all other team members. They all shine and look after all at the home. It's a truly amazing place with very hardworking staff. Thank you, you made our mum's experience perfect and lovely.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your review it's so good to hear the hard work pays off. It was a pleasure to care for your mum and we wish her well at home.

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Review from Raymond G (Son-in-law of Resident) published on 25 November 2024 Submitted via Website
Overall Experience
My mother-in-law is very well looked after in the Rowan Care Centre. She is 91, has dementia and mobility issues, but is always delighted when she sees a staff member. We are very grateful for the amazing care she has from 3 carers in particular and the rest of the staff that cares for her.

Thank you.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your review it is a pleasure to care for your loved one.

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Review from D P (Daughter of Resident) published on 18 September 2024 Submitted via Website
Overall Experience

My father was a resident at the Rowans for over 3 years, he was treated just like family by all the staff. He couldn't have been looked after better, the care provided was wonderful, the homemade food amazing along with the incredible homemade celebration cakes produced by the extremely talented kitchen staff on his birthday! This gave my mother and myself peace of mind that he was so well provided for and was happy in his surroundings. We cannot recommend the Rowans highly enough for anyone who has a family member needing care.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind review, the staff remember Dad with fondness and he is missed by all. It is always a privilege to be allowed to care for a family member.

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Review from R C (Respite Resident) published on 5 July 2024 Submitted via Postal Card
Overall Experience
1. Showers - should be 2 times a week minimum, not once.
2. Bed sheets not being changed except when wet or soiled.
3. The room floor is not properly mopped or clean. Large spiders walking around!
4. Personal care is slow, especially at handovers, which is when I want to get up.
5. Door banging all the time - needs a snubber.
6. Burning fat smell from the kitchen every mealtime.
7. 'Continental' staff do not know what 'gluten-free' means.

8. No privacy - staff came into the room whether I was on the toilet or having a wash.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

I am sorry that you felt this way during your stay. Please let me address them: 1. showers are offered daily and can be requested. 2. Bed sheets again can be changed on request, we do not automatically change daily unless required. 3. The floor is mopped at least once daily and domestics are always...  

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Review from B H (Son of Resident) published on 9 April 2024 Submitted via Website
Overall Experience

My mum has been a resident here for a while now and since her time here she seems completely relaxed and settled. The staff are exceptional in their care and attention shown since my mum moved here. I was less than impressed with her former care home so I was a little apprehensive about Rowans but I needn't have been as they are 1st class in every aspect of the care they give. Can't recommend them enough for the amazing job they do.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Many thanks for your lovely review its so nice to be praised and I will take great joy in sharing this with my staff.

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Review from Jennifer D (Daughter of Resident) published on 1 March 2024 Submitted via Website
Overall Experience
Although my mum was here for a short time before she passed away, we felt our choice of this care home, was the right one.
We were shown kindness from the start by all staff and communication was excellent.

Mum was well cared for and so were we.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind words. It was a pleasure and a privilege to care for your mum.

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Review from Mo C (Wife of Resident) published on 28 December 2023 Submitted via Website
Overall Experience

My husband stayed at The Rowans for 4 weeks to recuperate following a hospital stay. The staff were very warm and caring and responsive to his needs which are quite complicated as he has multiple medical issues. He was treated with a lot of kindness and great respect. He enjoyed the food a lot too and there was a good choice and plenty of it.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind review. It was a pleasure to care for your husband.

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Review from Helen L (Daughter of Resident) published on 14 August 2023 Submitted via Postal Card
Overall Experience
My mother is well cared for and has a good bond with the regular staff. The staff are attentive, kind and interested in my mother's welfare. I am always comforted about her health needs, e.g. if she gets an infection, and they refer any concerns to the GP who attends regularly.
We are being encouraged to take meals with her (which we pay for) from time to time and the food is delicious, homecooked and plentiful.

Pre-Covid, there were more regular activities. Staff are working hard to restore activities.

Reply from Rowans Home Manager, at Rowans Care Centre
Thank you for your kind review.

We are working hard to restore activities!

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Review from Cathryn C (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

All the staff have been fantastic with my mum. The care she has been given is first class. They go out of their way to make Mum comfortable and always speak to you with a smile on their face and nothing is too much trouble.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind review. It is a pleasure and a privileged to care for your mum.

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Review from S M (Daughter of Resident) published on 8 May 2023 Submitted via Postal Card
Overall Experience
My father was referred to your step-up bed by the crisis response team. He was not safe to manage by himself with reduced mobility following a fall.

The staff here are marvellous, friendly and engaging and can't do enough for my father. The food is appetising and well-cooked. My sister and I have enjoyed visiting to see my father no longer lonely.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind review. It is a privilege and a pleasure to care for Father.

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Review from Julie W (Daughter of Resident) published on 8 May 2023 Submitted via Postal Card
Overall Experience

There is a very welcoming atmosphere. The staff are extremely friendly and engaging. The food is always of a very high standard - extremely tasty and freshly cooked. We greatly enjoy our Sunday lunches with my father.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind review. It is a pleasure and a privilege to care for your father.

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Review from R P (Son of Resident) published on 6 May 2023 Submitted via Website
Overall Experience

I cannot praise the Rowans Care Centre highly enough. The care and attention they have given Mum has been amazing and it truly feels like a family. The food -particularly the baking- is always excellent and there is always someone available to provide Mum the support she needs. The manager and all her team are a credit to the caring profession.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your kind review. It was a privilege and a pleasure to care for Mum at the Rowans Care Centre.

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Review from C B (Daughter of Resident) published on 24 April 2023 Submitted via Website
Overall Experience
My dad is a resident at the Rowans Care Centre and has settled in well. The home is well run, the manager and staff are very responsive if I have any queries, communication is excellent and I am kept well informed. There is a friendly environment and I am always made to feel welcome as a visitor.
All the staff are hardworking and genuinely very kind and caring. My dad is treated with compassion and respect. The food choice is good, my dad enjoys the food and also the activities.

Overall, I am very satisfied with the Rowans and I feel reassured that my dad is safe and well cared for.

Reply from Rowans Home Manager, at Rowans Care Centre

Thank you so much for your kind review. It is a pleasure and privilege to care for your father and your family.

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Review from Gary B (Son of Resident) published on 13 April 2023 Submitted via Postal Card
Overall Experience

Mum arrived mid-February and was immediately welcomed with open arms by the various members of the team; manager, nurse, carers and admin. The stress I had previously (for the past three years) disappeared within a couple of weeks with the Rowans Care Centre team taking the responsibilities I had. It's early days of course as yet, but I have every trust and confidence in Rowans.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you so much for your kind review. We are one big happy family at the Rowans and are privileged to be able to care for your relative. I am so pleased we have helped to reduced your stress!

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Review from M P (Respite Resident) published on 16 November 2022 Submitted via Postal Card
Overall Experience
All the staff were very kind and helpful.
Complaint - the temperature is over 25 degrees C - too hot for normal living resulting in sleeping being sweaty, with damp bedding.
Medication - always on time and with correct doses. The six weeks spent at this facility were quite pleasant as I slowly recovered enough to return home. Not enough staff available - but staff present worked very hard all the time. The buzzer for help was the most disturbing feature, disturbing sleep.

Many thanks to all who helped me to recover.

Reply from Rowans Home Manager, Home Manager at Rowans Care Centre

Thank you for your feedback. We continue to monitor the temperature within the home closely. We are really pleased you found our staff kind and caring and that this aided your recovery and return home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (1)

Sandra Senior
Sandra SeniorJob Title:Home ManagerJoined: 2022

A warm welcome to our vibrant and caring home at the Rowans!

At Rowans Care Centre, our commitment goes beyond providing exceptional care - we're about building warm relationships and fostering a family atmosphere that defines our community.

As a proud Home Manager, I believe great care goes further than rules and regulations. It's about real human relationships and emotions, knowing each resident's story, and treating them like family. Making a difference in people's lives and being part of that transformative journey are the driving forces behind my dedication.

At the Rowans, everyone has a say in every aspect of their lives. From supporting hobbies to crafting personalised meal plans, we champion autonomy and choice.

Creating a positive and inclusive environment is at the core of what we do, for both residents and team members. At the Rowans, everyone is encouraged to feel a sense of belonging, have a voice, feel valued, collaborate, and have the resources they need.

To those considering the Rowans for their loved ones, know that your family is as important to us as they are to you. We care not only for your loved one but for you too.

I would be more than happy to discuss your search for care further. Feel free to call me for a friendly chat.

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