Westwood Court

Well Street, Winsford CW7 1HZ
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9.8 24 Reviews
  • Westwood Court, Winsford
Westwood Court is situated in a pleasant residential location on the outskirts of Northwich and Crewe and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible. The home welcomes relatives at anytime and they are encouraged to take part in all the activities that take place in the home.
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Care Provided by Westwood Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Contact Westwood Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Westwood Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicola Vaughan (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • The home offers flexible visiting hours, to support family members.

Parking

  • There is on site parking available for all visitors

Westwood Court Reviews (24)

9.8

Westwood Court has a Review Score of 9.8 (9.778) out of 10, based on 21 reviews in the last 2 years.
Over all time Westwood Court has 24 reviews.

Overall Experience
  • 19
  • 5
  • 0
  • 0
  • 0
Date Published
  • 24
  • 17
  • 18
  • 21
  • 3
Reviewer Connection to Westwood Court
  • 8
  • 8
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 24, showing 21-24
Review from M B (Daughter of Resident) published on 20 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westwood Court have cared for my mum for last 5 years. I have always found the staff to be readily available and very supportive and caring towards myself and my mum, nothing is too much trouble. They would go above and beyond to build a strong relationship with my mum. Taking the time to find out what
she loved and organised activities that they knew she would love, these included many visits from animals. The resident cat and budgie made it feel like a home away from home. The office staff were also very informative and helpful. Sadly it did come to end of life care which is something myself and the whole family were dreading but at an awful time it was made easier by all staff who were amazing explaining each step and ensuring we all had the support we needed. I just want to say a heartfelt Thank You to all at Westwood Court.
Reply from Nicky Vaughan, Manager at Westwood CourtThank you so much for your kind comments. Your mum held a very special place in our hearts and she is missed by many. I am glad we could be there for you through such a difficult time.
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  • Treated with Dignity
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Review from Marion G (Daughter of Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Westwood court for 3 and a half years, she has received excellent care throughout. Dignity, professionalism and basic needs are always met with lots of hugs and laughs imbetween. Some of the staff have been here years. Food is abundant with chocolate and biscuits and birthdays are always
celebrated with a cake. The home has undergone extensive renovations both inside and outside. The lounge space is now bright and open with a designated dining area and new chairs with bright fabric curtains, creating a very peaceful space to relax. Communication is also good, any incident however small is reported and there are always staff available to answer any questions. I would recommend Westwood Court to anyone looking for that care home with an extra special touch with amazing staff.
Reply from Nicky Vaughan, Manager at Westwood CourtMarion, thank you for your lovely feedback, it's good to hear that you're happy with the care provided. Over the past 12 months, we have been working hard on the renovations and involved residents regarding choices of artwork and soft furnishings. We understand how important it is to have peace of mind knowing individuals are well cared for within the home. I will share your feedback with the team.
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Review from David H (Son of Resident) published on 6 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent nearly 12 months at Westwood Court due to challenges faced by his dementia. We were extremely impressed by the level of thoroughness, professionalism and dignity that was evident. Staffing levels are not only good but also staff retention extremely high, always seeming to be happy and
willing to help in any way. Nursing staff have by and large, been there for many years and demonstrate a great relationship with their carer colleagues and thorough understanding of their charges. Rooms are of a reasonable size, food plentiful and nutritious.
The Home appears to be extremely well organised and it was quite clear that my father had prescribed creams and ointments applied regularly to affected areas of his skin and as a result, his overall skin condition improved.
We have no doubts whatsoever about the exemplary care provided to my father before he sadly passed away. As a family, we are in debt and recommend the Home to anyone considering placing a loved one in this facility.
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Review from Geoffrey D (Husband of Resident) published on 18 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife moved to Westwood Court in February 2017 having spent 18 months prior to this at another local care home. The professionalism, care, love and understanding of my wife's condition has been without question wonderful. The feeling I get when visiting my wife is of warmth and every person there
conveys this feeling. I have never worried about the care given and the welcome I receive makes me feel like one of the family. My wife's care and comfort is without question excellent and I would have no problems in recommending Westwood Court Winsford to anyone.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
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  • Value for Money
Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Westwood Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Westwood Court is calculated as follows: ( (190 Excellents x 5) + (52 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 243 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westwood Court is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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