Whitby House

Always welcoming. Activities are very good and they try to involve everyone. Residents appear happy.

I think the staff at Whitby House do a great job. My grandad and other residents always seem really happy.

Residents are kept occupied as there is always something to do.

I like the staff here. They do not boss you around. The food here is very good and tastes nice. I think that the activities we do are find and I enjoy participating. I find the trips enjoyable, I have loved everyone that I have been on.

I feel safe and happy here.

The little time my mum has been here we find staff very caring. Activities are excellent.

Very good overall care and attention to residents. Staff very polite and courteous.

My mother has been resident with you for two years. I have found the home to be very good. They have a great team at the home.

The staff here at Whitby House are very friendly, helpful and professional.

Mum has now been a resident of Whitby House for almost two years and on the whole seems very satisfied with the care and personal attention she receives. The staff are generally friendly and cheerful and have always made me feel welcome. Activities are provided every weekday afternoon, special events are frequently organised and a number of outings organised throughout the year. Overall, I feel confident that mum is in safe and capable hands.

My own home of many years, though now gone is still very special to me.

Whitby House has a very welcoming atmosphere. The staff are very caring to mum and all of our family. They respond immediately to any concerns we have about mum's condition. The home is always clean and pleasant smelling. Mum is always clean and well cared for. Meals are usually good. If mum required a doctor's visit, this is arranged.

The staff are doing an excellent job against the odds!

I thank all staff for their care.

The residents are motivated enthusiastically by all staff. Particularly by the activities coordinator who contributes energetically.

Carers are very good to all. The activities are excellent. Very impressed with the effort put in by staff.

I have found the staff very friendly and caring people. They greet you with a smile every time no matter how busy they are. They are very approachable if you have any concerns. When I leave I know that my mum is in good, caring hands and in the safest place for her.

Whitby House is quite a pleasant home. Always clean and the staff are always pleasant and nothing is too much trouble. There is always something going on. The food is excellent. I have no problems with the care of my wife and I can go home knowing that she is being looked after.

Due to serious health issues, my elderly mother had to take up residence in Whitby House. She was obviously very concerned and anxious at having to accept a new way of life.

The staff here are absolutely amazing and from the very start, they have offered unconditional support, reassurance, patience and compassion which has helped not only my Mum but also her family considerably.

The home has a very welcoming atmosphere and there's a 'buzz' about the place which brings it to life and makes towards very comfortable surroundings.

The food is excellent and freshly cooked. There's always a good choice. All dietary needs can be met.

Rooms are of a decent size, kept clean with regular changes of bedding and towels.

The many varied week day activities are suited to all capabilities and residents are encouraged, though not pressurised, to participate.

Mum is very precious to our family and we are greatly comforted and reassured that she is in such a caring and happy environment.