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Care Provided by Whitby House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Oldbridge Healthcare Ltd
- Private Owned
Person in charge
- Paula Dean(Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 64+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
Visiting
- At Whitby House, every visit is a cherished occasion. The doors are always open, encouraging you to spend precious moments with your loved ones whenever the time feels right. Upon your arrival, you will be met with the genuine warmth of their attentive staff, who are committed to making every welcome feel both effortless and sincere.
Parking
- Convenience should never be a concern when visiting family. That is why the Whitby House is pleased to provide generous, free on-site parking for all guests, allowing you to arrive stress-free and settle in with ease the moment you step out of your car.
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Whitby House Reviews (57)
7.8
Whitby House has a Review Score of 7.8 (7.761) out of 10, based on 1 reviews in the last 2 years.
Over all time Whitby House has 57 reviews.
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Overall Experience
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Review from Amy S (Resident / Service User) published on 20 June 2017 Submitted via Postal Card•
Overall Experience
I think Whitby House is brilliant. I like the friendliness and the atmosphere presented at the home by all staff and residents.
Residents are kept occupied as there is always something to do.
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Review from Margaret W (Resident / Service User) published on 20 June 2017 Submitted via Postal Card•
Overall Experience
I like the staff here. They do not boss you around. The food here is very good and tastes nice. I think that the activities we do are find and I enjoy participating. I find the trips enjoyable, I have loved everyone that I have been on.
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Review from Malcolm D (Resident / Service User) published on 20 June 2017 Submitted via Postal Card•
Overall Experience
I really like the garden at Whitby House, it has lots of lovely flowers. I enjoy the food here, I think it is great. The staff are all wonderful and treat us with respect.
I feel safe and happy here.
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Review from Jan M (Daughter of Resident) published on 20 June 2017 Submitted via Postal Card•
Overall Experience
The little time my mum has been here we find staff very caring. Activities are excellent.
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Review from W H (Brother of Resident) published on 5 June 2017 Submitted via Postal Card•
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Very good overall care and attention to residents. Staff very polite and courteous.
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Review from Stuart M (Son of Resident) published on 3 May 2017 Submitted via Postal Card•
Overall Experience
My mother has been resident with you for two years. I have found the home to be very good. They have a great team at the home.
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Review from Denise S (Daughter of Resident) published on 3 May 2017 Submitted via Postal Card•
Overall Experience
The staff here at Whitby House are very friendly, helpful and professional.
↩Reply from Andrew Bradley-Gibbons, regional manager at Whitby House
Thank you for taking the time to complete this lovely review of our home. Your comments will be passed to the staff.
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Review from G C (Daughter of Resident) published on 25 April 2017 Submitted via Postal Card•
Overall Experience
Mum has now been a resident of Whitby House for almost two years and on the whole seems very satisfied with the care and personal attention she receives. The staff are generally friendly and cheerful and have always made me feel welcome. Activities are provided every weekday afternoon, special events are frequently organised and a number of outings organised throughout the year. Overall, I feel confident that mum is in safe and capable hands.
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Review from Joan C (Resident / Service User) published on 24 April 2017 Submitted via Postal Card•
Overall Experience
Looking at what I have filled in below, you will see that I am overall very satisfied with my time here.
I have been a resident here for 21 months now and apart from the odd time or two, I have felt quite at home.
I have been a resident here for 21 months now and apart from the odd time or two, I have felt quite at home.
My own home of many years, though now gone is still very special to me.
↩Reply from Janis McFarlane, Operations Director at Whitby House
Thank you, Joan, for taking the time to submit your opinion. Your positive comments will be fed back to the staff team.
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Review from Jean P (Daughter of Resident) published on 21 April 2017 Submitted via Postal Card•
Overall Experience
Whitby House has a very welcoming atmosphere. The staff are very caring to mum and all of our family. They respond immediately to any concerns we have about mum's condition. The home is always clean and pleasant smelling. Mum is always clean and well cared for. Meals are usually good. If mum required a doctor's visit, this is arranged.
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Review from C S (Son-in-law of Resident) published on 20 April 2017 Submitted via Postal Card•
Overall Experience
On the whole, the staff are extremely helpful and polite although at times they are run off their feet because of staff shortages i.e two carers for 20 beds.
The staff are doing an excellent job against the odds!
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Review from H D (Wife of Resident) published on 18 April 2017 Submitted via Postal Card•
Overall Experience
This care home provides my husband with care and homeliness, he feels safe and well looked after, he enjoys the food, and at the moment needs help which is provided (with meals).
He has had good nursing care and I have been kept informed of his progress.
The entertainment person is always cheerful and raises the spirits of the residents, she goes over and above what she needs to do.
He has had good nursing care and I have been kept informed of his progress.
The entertainment person is always cheerful and raises the spirits of the residents, she goes over and above what she needs to do.
I thank all staff for their care.
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Review from T C (Regular Volunteer) published on 13 April 2017 Submitted via Postal Card•
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The residents are motivated enthusiastically by all staff. Particularly by the activities coordinator who contributes energetically.
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Review from Win H (Sister-in-law of Resident) published on 12 April 2017 Submitted via Postal Card•
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Carers are very good to all. The activities are excellent. Very impressed with the effort put in by staff.
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Review from A S (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card•
Overall Experience
I have found the staff very friendly and caring people. They greet you with a smile every time no matter how busy they are. They are very approachable if you have any concerns. When I leave I know that my mum is in good, caring hands and in the safest place for her.
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Review from K D (Husband of Resident) published on 12 April 2017 Submitted via Postal Card•
Overall Experience
Whitby House is quite a pleasant home. Always clean and the staff are always pleasant and nothing is too much trouble. There is always something going on. The food is excellent. I have no problems with the care of my wife and I can go home knowing that she is being looked after.
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Review from Pam C (Daughter of Resident) published on 31 March 2017 Submitted via Website•
Overall Experience
Due to serious health issues, my elderly mother had to take up residence in Whitby House. She was obviously very concerned and anxious at having to accept a new way of life.
The staff here are absolutely amazing and from the very start, they have offered unconditional support, reassurance, patience and compassion which has helped not only my Mum but also her family considerably.
The home has a very welcoming atmosphere and there's a 'buzz' about the place which brings it to life and makes towards very comfortable surroundings.
The food is excellent and freshly cooked. There's always a good choice. All dietary needs can be met.
Rooms are of a decent size, kept clean with regular changes of bedding and towels.
The many varied week day activities are suited to all capabilities and residents are encouraged, though not pressurised, to participate.
Mum is very precious to our family and we are greatly comforted and reassured that she is in such a caring and happy environment.
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Bed Vacancies
Please contact us for latest vacancies.
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