The Willows is a purpose-built, single-storey care home situated in Blacon (a residential area of Chester) and provides care to frail older people and those living with dementia. The historical city of Chester and beautiful Welsh countryside are close by and can be appreciated on day trips.
The service is wholly focused on delivering a person-centred approach to caring for people, with an emphasis on dignity, choice and independence. The service...
The Willows is a purpose-built, single-storey care home situated in Blacon (a residential area of Chester) and provides care to frail older people and those living with dementia. The historical city of Chester and beautiful Welsh countryside are close by and can be appreciated on day trips.
The service is wholly focused on delivering a person-centred approach to caring for people, with an emphasis on dignity, choice and independence. The service is provided 24-hours a day by RGN and RMN nurses (trained in mental health and general nursing) and supported by a highly proficient care team.
The home encourages each resident to view the Willows as their home; with personalisation of bedrooms readily encouraged and any special requests for residents' comfort being considered.
Entertainment and activities are provided on a daily basis and meet the needs and requests of the residents. Entertainers are booked regularly to perform in the home and family/friends are welcome to attend. Where possible, any specific hobby or activity will be accommodated.
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The Willows has a Review Score of 9.0 (8.961) out of 10, based on 9 reviews in the last 2 years.
Over all time The Willows has 25 reviews.
I do think more carers are needed as sometimes when wheelchair bound residents need the toilet, they have to wait as not enough staff. Also, there needs to be more entertainment for residents.
I do think more carers are needed as sometimes when wheelchair bound residents need the toilet, they have to wait as not enough staff. Also, there needs to be more entertainment for residents.
Thank you for your review. We do offer a full activity programme every day of the week and we appreciate that whilst not all activities are suited to every individual, we do try to vary the programme we offer and try our best to meet individual requests or needs. If there is anything specific that your relative would like to do, please do let us know and we will try our best to facilitate it.
This work is very often challenging and all the staff here meet these...
I thank them all for their dedication and commitment.
This care home would be excellent if they had more staff to care for the residents.
This care home would be excellent if they had more staff to care for the residents.
Particularly worth noting is the immediate response to any request and every observed need of my wife. This response is always given thoughtfully and positively.
Particularly worth noting is the immediate response to any request and every observed need of my wife. This response is always given thoughtfully and positively.
Mother has been a resident for two years and the staff have always been friendly , caring and professional. The home is on one level making it easier for residents to move about. Over the last couple of months, refurbishments have been taking place improving the ambience and facilities for the...
Mother has been a resident for two years and the staff have always been friendly , caring and professional. The home is on one level making it easier for residents to move about. Over the last couple of months, refurbishments have been taking place improving the ambience and facilities for the residents. All in all, a progressive, pleasant home for the elderly residents.
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