St Alban's Nursing Home

Lune View, Knott End-on-Sea, Poulton-le-Fylde FY6 0AH
Review Us
8.7 28 Reviews
  • St Alban's Nursing Home, Poulton-le-Fylde
St Alban's Nursing Home is situated in Knott End on Sea close to a regular bus route, shops and facilities and can accommodate 34 people.

The accommodation is split over two floors, with bedrooms, lounge and dining areas on both floors. Some of the rooms have extensive coastal views.
Show St Alban's Nursing Home on the Map

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 34 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Claire Ellwood (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (34)

St Alban's Nursing Home Reviews (28)

8.7

St Alban's Nursing Home has a Review Score of 8.7 (8.743) out of 10, based on 5 reviews in the last 2 years.
Over all time St Alban's Nursing Home has 28 reviews.

Overall Experience
  • 21
  • 6
  • 1
  • 0
  • 0
Date Published
  • 28
  • 4
  • 4
  • 5
  • 23
Reviewer Connection to St Alban's Nursing Home
  • 9
  • 7
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 28, showing 21-28
Review from Marie C (Daughter of Resident) published on 27 June 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall the carers and nursing staff are very good but as a family, we had a few issues regarding my Mum's care. The latest being that Mum needs a specialist chair which the home will not provide and she has been given notice to leave. We feel that it is the management who are failing in their duty
of care, especially as Mum fell and broke her hip whilst in their home. Mum is 88 years old and would be devastated if she knew she was the centre of all this turmoil.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H R (Friend of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is very happy in St. Alban's Nursing Home. They try their best to keep her comfortable, even cooking her separate meals when she doesn't want what has been cooked. All the staff do their very best with everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Antony P (Son of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This nursing home is very good. Very friendly and Mum likes being here. It is reassuring to myself that she is being looked after well and cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jan J (Daughter of Resident) published on 16 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very helpful and informative. Excellent knowledge of Mum's situation and understanding of her needs for dementia and other physical needs. Reassured me that they are able to deal with Mum's complex problems and I am totally happy with her being at this home. Each visit she is happy, seems to have
a good rapport with staff who attend and respond to her requests whenever she wants. Staff could not be more helpful and supportive. Home is spotlessly clean, food very good and snacks always available.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie P (Daughter of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All my mum's care was explained to me in detail on April 3rd 2019 and I came away happy knowing my mum is getting all the attention and needs she requires, the staff are excellent. We know for sure as a family our mum is in the best place for her care. We can't praise them enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila D (Wife of Resident) published on 15 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager of the home took me through the review of my husband with care and dignity. I know that my hubby couldn't be in better hands. All the staff are really wonderful and caring. They do a wonderful job. Bless them all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R J D (Son of Resident) published on 15 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
After several changes of management over six years, the present management has consolidated several aspects of care over the last 12 months. The Clinical Leader is now a separate role to all the other issues arising from care in the nursing home. Significant refurbishment has taken place in both patient
rooms and in the corridors. Efforts are made for in-house activities in the main lounge, which affords social interaction for those residents wishing to participate.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann T (Daughter of Resident) published on 8 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff within the setting always do their best for the residents and work together really well as a team. Residents are always treated with dignity, and health concerns are always acted upon. I feel that management and nursing staff do a difficult job but are always approachable and helpful. This attitude
filters down to all levels of staff - housekeeping/cooking etc. I do not have any concerns and I know that my mum is well cared for at all times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.7 (8.743)

Overview of Review Score

The Review Score of 8.7 (8.743) out of 10 for St Alban's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.508 for St Alban's Nursing Home is calculated as follows: ( (31 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.508
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.235 Points relating to the number of positive Reviews for St Alban's Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 5 Positive Reviews ÷ 6.8 = 0.735
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Alban's Nursing Home to verify any information. View our terms and conditions. St Alban's Nursing Home has an Enhanced Service - more info.