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Each resident has their own room; 23 rooms are en-suite. This becomes their personal space, and staff encourage decoration and personalisation...
Holywell Bridgeway provides the highest level of residential, nursing, support and bariatric care to a wide range of adults aged 18-65 who have complex needs. Fully equipped with hoists, slings, and specialist equipment, and staffed by fully trained staff who are trained to move and handle residents who require assistance.
Each resident has their own room; 23 rooms are en-suite. This becomes their personal space, and staff encourage decoration and personalisation so that it feels quite simply like home. Residents have access to communal lounges, a dining room, activities room, sensory room, prayer room and a secluded courtyard for those sunnier days.
The home has an activities co-ordinator who ensures that appropriate activities are available for residents to enjoy both at Bridgeway and in the community and local amenities.
Holywell is a special place in so many ways; residents build friendships, and the team is highly trained not only to offer excellent service but also to care for and treat every resident with respect and kindness. This is their home, and for the team at Holywell, it's about creating a sense of belonging, which in turn ensures that residents really feel as though this is their home.
Staff work hard to make a positive difference every day and to assure residents and their families that they are in the safest of hands, feel at home and have a loving life. A written description and images really can’t describe the friendly, welcoming atmosphere of Holywell Bridgeway.
Holywell Bridgeway don't just care for people; they care about people! Everything they do, they do with kindness.
Care Provided by Holywell Bridgeway
Primary Care Categories
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 29 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Holywell Bridgeway to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Samkar Ltd
- Private Owned
Person in charge
- David Fletcher (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1996
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (23)
Visiting
- Friends and relatives free to visit residents at any time. Other visitors requested to telephone the home before arrival to ensure that a staff member will be available to assist enquiry. All visitors must sign in and out on arrival/departure.
Parking
- Limited parking is available at the front of the home. If all spaces are occupied, there is free public parking across the road for up to 2 hours.
Holywell Bridgeway Reviews (53)
Holywell Bridgeway has a Review Score of 10 (9.997) out of 10, based on 25 reviews in the last 2 years.
Over all time Holywell Bridgeway has 53 reviews.
I've been living at Holywell Bridgeway since April 26 2022. All staff (from management to domestics) friendly, respectful and helpful. The home is thoroughly well kept, and I implore recommend anyone looking for a vacancy in residential care to approach here.
I've been living at Holywell Bridgeway since April 26 2022. All staff (from management to domestics) friendly, respectful and helpful. The home is thoroughly well kept, and I implore recommend anyone looking for a vacancy in residential care to approach here.
Hi Shane, Thank you so much for your lovely review. It is an absolute pleasure having you at our home and I am thrilled you are happy with the service we provide. We pride ourselves on delivering the highest standards of care and if there is anything else we can do to make your stay with us even better then don't hesitate to ask.
In my opinion, you couldn't find a better place for my niece. The staff are the best and happiest people you could meet. The room she stays in is like a four-star hotel, always clean and well-kept.
In my opinion, you couldn't find a better place for my niece. The staff are the best and happiest people you could meet. The room she stays in is like a four-star hotel, always clean and well-kept.
Thank you for commenting on our rooms. We pride ourselves on providing large person centred rooms that people...
Thank you so much for this amazing review. It is a pleasure to provide care for your niece. She has such an infectious warmth and personality that just keeps everyone smiling at the home.Thank you for commenting on our rooms. We pride ourselves on providing large person centred rooms that people can really call home and we always uphold the highest standards of cleaning and it’s lovely to see this recognised.
I can’t wait to share your lovely feedback with the team. Thanks again!
My sister has been coming to Holywell Bridgeway for respite for tears and now she lives here and has been for 18 months. The care she gets is 10/10. The staff and management are amazing with her they all know her needs every time I come. They all keep me updated with what she has done from day to...
My sister has been coming to Holywell Bridgeway for respite for tears and now she lives here and has been for 18 months. The care she gets is 10/10. The staff and management are amazing with her they all know her needs every time I come. They all keep me updated with what she has done from day to day. I can tell she is happy at Holywell Bridgeway, she always looks happy and healthy.
Thank you Amanda for such a lovely review. It is a privilege to provide care for your sister and we love every minute we get to spend with her. Your sister is a beautiful ray of sunshine who brightens our home everyday. We love seeing how much you come and visit her as spending time with family is...
Thank you Amanda for such a lovely review. It is a privilege to provide care for your sister and we love every minute we get to spend with her. Your sister is a beautiful ray of sunshine who brightens our home everyday. We love seeing how much you come and visit her as spending time with family is so important. We will always be here for your sister for as long as she needs us. Thanks again for the lovely review which I will share with the team.
My sister has settled in very well and I personally enjoy visiting her as all the staff are immensely personable and efficient. She is very settled and kept comfortable and entertained.
My sister has settled in very well and I personally enjoy visiting her as all the staff are immensely personable and efficient. She is very settled and kept comfortable and entertained.
Thank you for your lovely review. Our home has gone through a lot of change in the last eight months and all the staff have worked so hard to create a very special home. It’s really nice when the team's hard work is recognised and I look forward to sharing your feedback with them, it really does...
Thank you for your lovely review. Our home has gone through a lot of change in the last eight months and all the staff have worked so hard to create a very special home. It’s really nice when the team's hard work is recognised and I look forward to sharing your feedback with them, it really does mean a lot to us. As a home, we thrive on keeping our residents engaged and try to go above and beyond every day to ensure everyone has a rich and fulfilled life, full of activity and creating memories. We absolutely love caring for your sister, she is such a beautiful lady who brightens up everyone’s day, especially when she is singing on karaoke. She has only been with us a short while, but with how well she’s settled in it feels like it’s always been her home, which is exactly how it should be and what we aim for. Thank you again and hope to see you at the home again soon.
My sister-in-law has only been at Holywell Bridgeway for a few weeks, but the care she has received has been fantastic. The staff are incredibly friendly and helpful and really seem to go above and beyond their 'duties'. As a family, we are extremely grateful for the care they are giving. Thank you.
My sister-in-law has only been at Holywell Bridgeway for a few weeks, but the care she has received has been fantastic. The staff are incredibly friendly and helpful and really seem to go above and beyond their 'duties'. As a family, we are extremely grateful for the care they are giving. Thank you.
Thank you for your lovely review. Our home has gone through a lot of change in the last eight months and all the staff have worked so hard to create a very special home. It’s really nice when the team's hard work is recognised and I look forward to sharing your feedback with them, it really does...
Thank you for your lovely review. Our home has gone through a lot of change in the last eight months and all the staff have worked so hard to create a very special home. It’s really nice when the team's hard work is recognised and I look forward to sharing your feedback with them, it really does mean a lot to us. We absolutely love caring for your sister, she is such a beautiful lady who brightens up everyone’s day, especially when she is singing on karaoke. She has only been with us a short while, but with how well she’s settled in it feels like it’s always been her home, which is exactly how it should be and what we aim for. Thank you again and hope to see you at the home again soon.
Ever since I have been here I’ve been treated absolutely brilliantly by all the carers.
We have a great activities coordinator who organises lots of events for us I really enjoy bingo, karaoke and they threw an...
Ever since I have been here I’ve been treated absolutely brilliantly by all the carers.
We have a great activities coordinator who organises lots of events for us I really enjoy bingo, karaoke and they threw an amazing Christmas party and Valentine's party for us.
I enjoy the food and the chefs give me what I want when I want it.
The manager is so lovely and always spends time with me and makes me laugh. He always makes sure I have everything I need.
The male receptionist is so lovely and always talks to me and helps me arrange travel to go out.
I really couldn’t be in a better place and I am so happy to be here.
Thank you so much for your lovely review. We are so thrilled to have you at our home, you are a ray of sunshine that brightens everyone's day! I can't wait to share this feedback with the team. It means so much to them to know their hard work, caring nature and compassion is appreciated. I'm...
Thank you so much for your lovely review. We are so thrilled to have you at our home, you are a ray of sunshine that brightens everyone's day! I can't wait to share this feedback with the team. It means so much to them to know their hard work, caring nature and compassion is appreciated. I'm thrilled to hear you are enjoying the activities at the home, we have worked hard to ensure the home is filled with activities and we have even more planned for this year including live entertainers and day trips out. I am also thrilled you are enjoying the meals prepared by our talented chefs and we are always happy to order anything you would like. We look forward to continuing to deliver this high standard of care for you. At Bridgeway Care Home we don't just care for people, we care about people and everything we do, we do with kindness. Regards.
My daughter has only been in Holywell Bridgeway for only a few weeks. I am very happy with the care she has got; it has been 100%. All the staff from management, care and everyone else has been so supportive of both me and my granddaughter. My daughter has settled in very well. Thanks to all the...
My daughter has only been in Holywell Bridgeway for only a few weeks. I am very happy with the care she has got; it has been 100%. All the staff from management, care and everyone else has been so supportive of both me and my granddaughter. My daughter has settled in very well. Thanks to all the staff.
Thank you for your kind words, which I am sure our hardworking staff will appreciate and continue to do their best to ensure that the people we support are treated with kindness at all times.
Firstly I want to say, thank you to his social worker for making it possible for him to stay here.
It was my mother’s last and final wish to know he was well cared for and loved.
On behalf of all my family, we cannot thank everyone...
Firstly I want to say, thank you to his social worker for making it possible for him to stay here.
It was my mother’s last and final wish to know he was well cared for and loved.
On behalf of all my family, we cannot thank everyone at Bridgeway enough for the kindness and care in looking after him.
The staff go above and beyond in keeping the residents safe warm and clean and are so welcoming when I visit which for myself isn’t often with living down south.
The home is modern very light and fresh.
Our family would without any hesitation highly recommend Bridgeway house to anyone needing support away from their own home
Again thank you all for taking care of a dear son, brother and uncle you are all priceless.
Thank you, Collin, for your encouraging comments. We shall share these with the staff team to ensure that they know that they are appreciated for their efforts. We will continue to do our best to ensure our residents have the best care that they deserve.
My son has lived here for 14 years. After the first 2 weeks, he said he wanted to stay permanently. The staff are amazing, I couldn't ask for any better people to care for him. The cleaners, laundry girl, care staff, nurses, receptionist and manager are all like an extended family to me. I know...
My son has lived here for 14 years. After the first 2 weeks, he said he wanted to stay permanently. The staff are amazing, I couldn't ask for any better people to care for him. The cleaners, laundry girl, care staff, nurses, receptionist and manager are all like an extended family to me. I know they will care for my son in every way possible. He is happy here in his home.
We have a very dedicated caring staff team and we appreciate the feedback you have provided. Thank you.
This care home is brilliant. The staff are wonderful nothing is too much trouble. The manager is very nice she is a very kind lady, very helpful and very caring. The food is delicious. There are lots of crafts for us to make. Bingo and quizzes.
This care home is brilliant. The staff are wonderful nothing is too much trouble. The manager is very nice she is a very kind lady, very helpful and very caring. The food is delicious. There are lots of crafts for us to make. Bingo and quizzes.
Thank you for your comments.
However, the really important very high standard of care and support from an exceptional team of management...
However, the really important very high standard of care and support from an exceptional team of management and staff is key to the care of my husband has been and continues to receive.
The staff and management have also been very supportive to our family - both visits, ongoing support and with external agencies.
Thank you.
Very friendly and caring.
Very friendly and caring.
I have been quite satisfied with the care and consideration the staff have been to my husband at Bridgeway care home.
I have been quite satisfied with the care and consideration the staff have been to my husband at Bridgeway care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 May 2026Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 13 Aug 2026
Bridgeway Care Home is celebrating a major achievement after receiving an “Outstanding” rating from the Care Quality Commission (CQC), recognising the exceptional standard of care provided to residents. The rating...
- 30 Dec 2024
Background of the Service Holywell Care Services is a CQC-registered domiciliary care provider, authorized to deliver services under the regulated activities of Personal Care and Treatment of Disease, Disorder, or...
- 30 Dec 2024
We are thrilled to introduce Treatment of Disease, Disorder, or Injury (TDDI) as a new strand of our comprehensive care services. At Holywell Care Group, we go beyond basic support...
There are no upcoming events for Holywell Bridgeway.
Awards / Recognitions (2)
- 26 Mar 2026Recipient: Holywell Bridgeway
- 06 Dec 2023Recipient: Holywell Bridgeway
Accreditations
There are no accreditations posted yet for Holywell Bridgeway.
Meet the Team (27)

CQC Registered Manager

Deputy Care Home Manager

Clinical Nursing Lead

Nurse at Bridgeway Care Home

Nurse at Bridgeway Care Home

Nurse at Bridgeway Care Home

Nurse at Bridgeway Care Home

Registered Nurse

Receptionist & Administrator

Training Coordinator

Cook at Bridgeway Care Home

Maintenance Lead

Housekeeping

Housekeeping

Housekeeping

Senior Carer

Senior Carer

Senior Carer

Senior Carer

Senior Carer

Senior Carer

Senior Carer

Senior Carer at Bridgeway Care Home

Senior Carer

Senior Carer

Senior Carer

Senior Carer at Bridgeway Care Home
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