Delaheys Nursing Care Home

215 Clifton Drive South, Lytham St Annes FY8 1ES

Delaheys Nursing Care Home, Lytham St Annes, Lancashire
Delaheys Nursing Care Home, Lytham St Annes, Lancashire
Delaheys Nursing Care Home, Lytham St Annes, Lancashire

Delaheys Nursing Home is situated a short distance from the seafront, making it an ideal choice for care and respite, combining a quality location with homely comforts.

The property itself has a traditional feel, with owners hoping that residents will enjoy a blend of historic character and luxury furnishings.

Converted from a gentleman's residence, the accomodation has been purposely converted and has a local reputation that goes back many years.

Owner: Mr & Mrs A Wilson

Person in charge: Carolyn Wilson (Matron)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: No Smoking. Ages 65+.

Single Rooms: 16

Shared Rooms: 6

Rooms with ensuite WC: 14

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Delaheys Nursing Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Delaheys Nursing Care Home has a Review Score of 9 (9.036)

The Review Score of 9 (maximum of 10) for Delaheys Nursing Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Delaheys Nursing Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Delaheys Nursing Care Home is calculated as follows: ( (60 Excellents x 5) ) ÷ 60 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.036 Points relating to the number of positive Reviews for Delaheys Nursing Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 3 Reviews ÷ 5.6 Target = 0.536

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Delaheys Nursing Care Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Delaheys Nursing Care Home

  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Sister of Resident/Service User
    1

My sister has been residing here for four years. She has had the best of care and has been looked after with constant attention and with loving care on a 24hour basis.
Visits of relatives are welcomed and the atmosphere is always like that of a warm and friendly family.
Clinical needs are professionally dealt with, and Doctors visits are arranged when necessary.
"Highly recommended".

How likely would you be to recommend Delaheys Nursing Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was admitted for end of life nursing care. It can be difficult when your first knowledge of someone is when they are at their frailest but the style and ethos of the leadership by the matron is fantastic. Old fashioned nursing care with dignity, combined with modern facilities and treatments. Her ethos shows through strongly in the way the staff were sensitive to Mum’s needs, despite her confusion and sometimes her inability to co-operate. All my visits have been at random times and unannounced, yet she was always clean, comfortable and safe.
The matron and her team showed great patience in trying to get fluids into her. I also particularly appreciated the policy of not employing agency staff, ensuring consistency of support even if that meant the manager working shifts “on the floor”. The hands-on approach meant I always had the confidence to discuss any developments directly with her.
Hospitality wonderful too, whatever time of day I called in.

How likely would you be to recommend Delaheys Nursing Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Delaheys Nursing Care Home treated and looked after my mother with compassion and care throughout her stay. Always caring and welcoming. The owners and staff are well trained, caring and professional. An excellent first class establishment.

How likely would you be to recommend Delaheys Nursing Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Matron and all the staff at Delaheys Nursing Care Home were professional and very caring, you were always made to feel very welcome and included in everything when you visited. I would recommend Delaheys Nursing Care Home to everyone.

How likely would you be to recommend Delaheys Nursing Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was fortunate enough to become a resident at Delaheys after the cessation of his treatment for advanced prostate cancer. He had been a highly independent man but could no longer manage living alone. Delaheys was absolutely superb for the outset until he passed away. The level of care is based on the very highest standards of expertise and professionalism from the excellent matron to all the nursing and care staff. My father felt secure, happy and completely unstressed throughout his care. Relationships with individual nurses and care staff could not possibly have been better. Delahey's is very well appointed, immaculately clean and comfortable. Food is good and routines very well established. We felt very lucky that my father received his end of life care here and so did he!

How likely would you be to recommend Delaheys Nursing Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Delaheys Nursing Care Home

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Awards / Recognitions

October 2014

January 2013

Six Steps Programme

Recipient: Delaheys Nursing Care Home

Date: Thursday 24 Jan 2013

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Delaheys Nursing Care Home