Fairhaven Care Home

43/44 Laidleys Walk, Fleetwood FY7 7JL

Owner: North Fylde Care Ltd

Person in charge: Natasha Whalley (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Not Nursing Catagory. Ages 65+.

Single Rooms: 18

Shared Rooms: 2

Rooms with ensuite WC: 0

Weekly Charges Guide: Personal Care Single from £450 , Personal Care Shared (per person) from £450 (These prices are only a guideline, please contact Fairhaven Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitor are always welcome between the hours of 8am and 8pm. Visits outside these times can be arranged.

Parking:

Off site parking on Fleetwood Promenade

Latest Care Quality Commission* Report on Fairhaven Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Fairhaven Care Home has a Review Score of 8.7 (8.705)

The Review Score of 8.7 (maximum of 10) for Fairhaven Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Fairhaven Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Fairhaven Care Home is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.705 Points relating to the number of positive Reviews for Fairhaven Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.4 Target = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fairhaven Care Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fairhaven Care Home

  • Daughter of Resident/Service User
    1
  • Sister of Resident/Service User
    1

Dad needed emergency respite and we were offered a room at the Fairhaven. Dad is very private, shy and independent. Aged 88, this was the 1st time he's received any form of care, we were naturally apprehensive...would he settle, would he accept the help etc. It became very obvious, very quickly that Dad was enjoying his stay. He had a lovely room in a cosy home from home environment. The staff are the best, caring, kind and they quickly tuned in to what dad could and couldn't do, allowing independence yet helping when needed. I could call anytime and get an update on how dad was. Dad loved not just the staff and company but the food too. He would do his review each day ha! Always happy with the meals and choice provided. Thank you to all the staff, dad cried when he left after his 10-week stay! We would recommend Fairhaven, priceless.

How likely would you be to recommend Fairhaven Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mandy, Registered Provider at Fairhaven Care Home responded to this review on 15 Nov 2017:

Julie, it was a pleasure to have your Dad stay with us. We all (residents and staff) miss his company but I'll let everyone know how he's getting on. Thank you so much for this review The team work really hard to meet our resident's needs and to hear such positive feedback is such a boost. As I mentioned before, your Dad is welcome to call in any time you're passing, there's always a cup of tea brewing or a bite to eat! Once again, thanks for taking the time to write this review.

We will be eternally grateful for the love and care given to my sister. The attention to detail that the management and staff gave us was above and beyond our expectations and it really was a home from home.

How likely would you be to recommend Fairhaven Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Fairhaven Care Home

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Extremely UNLIKELY

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Awards / Recognitions

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Job Vacancies

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Care Home Idol 2016

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