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Care Provided by Hillcroft Nursing Home (Lancaster)
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 20 Service Users
Dementia Care Types
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Hillcroft Nursing Home (Lancaster) to confirm what's included and get a personalised quote
Good to Know
Group / Owner
- Hillcroft Nursing Homes
- Private Owned
Person in charge
- Danielle Jackson (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2006
Room Information
- Single Rooms (20)
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Hillcroft Nursing Home (Lancaster) Reviews (2)
Over all time Hillcroft Nursing Home (Lancaster) has 2 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Hillcroft Nursing Home (Lancaster)
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Review from Edward T (Son of Resident) published on 4 January 2017 Submitted via Website•
Overall Experience
Caring, devoted, motivated staff led by example from senior nursing staff and manager of which I can't speak too highly. My mother has severe dementia and can exhibit challenging aggressive behaviour. Hillcroft staff know how to best manage this while retaining her dignity as much as possible. They...
Caring, devoted, motivated staff led by example from senior nursing staff and manager of which I can't speak too highly. My mother has severe dementia and can exhibit challenging aggressive behaviour. Hillcroft staff know how to best manage this while retaining her dignity as much as possible. They genuinely care and treat her with affection. I often find staff chatting with her one on one when I arrive unannounced.
Food is wholesome home cooked and sufficient, catered for individual needs.
Visitors/relations are always given a warm welcome. I am always informed of any issues with mothers health.
Very occasionally a Lounge can smell of urine. This is not surprising given the unpredictable behaviour of some residents. Staff take measures to ensure this is not a routine state of affairs and is not as evident as other Homes I have visited in my working life.
Food is wholesome home cooked and sufficient, catered for individual needs.
Visitors/relations are always given a warm welcome. I am always informed of any issues with mothers health.
Very occasionally a Lounge can smell of urine. This is not surprising given the unpredictable behaviour of some residents. Staff take measures to ensure this is not a routine state of affairs and is not as evident as other Homes I have visited in my working life.
My brother and I are confident our elderly vulnerable mother is in a caring loving environment.
Review from Janet T (Daughter of Resident) published on 29 December 2016 Submitted via Website•
Overall Experience
After my dad was given notice to leave another home we were lucky enough to get him a place here and can only say wonderful things. The best thing about the place are the staff, every one of them. He was very sad and lonely in his previous home but now at Hillcroft, he is always chatting to one of...
After my dad was given notice to leave another home we were lucky enough to get him a place here and can only say wonderful things. The best thing about the place are the staff, every one of them. He was very sad and lonely in his previous home but now at Hillcroft, he is always chatting to one of the staff. They all seem so well trained in dementia care which results in a happy home, happy residents and such positive staff. Even when dad is having a bad day, I always leave knowing he's in the best possible place, which is such peace of mind. The food looks lovely and I'm always offered a cup of tea while I'm there. I also feel if I had any concerns I could talk to the manager and she would listen (although I've never had to). There's always a lovely welcome on reception too. I used to dread going to see him at his previous home but look forward to my visits now. Thank you to all Hillcroft Lancaster staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Hillcroft Nursing Home (Lancaster).
Meet the Team (0)
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Frequently Asked Questions about Hillcroft Nursing Home (Lancaster)
What types of Care is Hillcroft Nursing Home (Lancaster) registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hillcroft Nursing Home (Lancaster) have?
There are 20 Single Rooms.
What are the Facilities & Services at Hillcroft Nursing Home (Lancaster)?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Hillcroft Nursing Home (Lancaster) to the centre of Lancaster?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillcroft Nursing Home (Lancaster) to verify any information. View our terms and conditions. Hillcroft Nursing Home (Lancaster) has a Basic Service -what a Basic Service includes.