What types of Care is Hillcroft Nursing Home (Lancaster) registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Hillcroft Nursing Home (Lancaster)?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hillcroft Nursing Home (Lancaster) to the centre of Lancaster?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Hillcroft Nursing Home (Lancaster), Westbourne Road, Lancaster, Lancashire LA1 5DX

Hillcroft Nursing Home (Lancaster)

Westbourne Road, Lancaster LA1 5DX

2 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia

Length of Stay

Permanent Care

Care Types Provided

Nursing Care
Dementia Nursing Care
For a maximum of 20 Service Users

Facilities

Own Furniture if required
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room

Good to Know

Group/Owner

Hillcroft Nursing Homes

Person in charge

Sijimole Varghese (Manager)

Local Authority / Social Services

Lancashire County Council

Admission Criteria

Non smoking
Ages 55+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2006

Room Information

Single Rooms (20)

Review from Edward T (Son of Resident) published on 4 January 2017 Submitted via Website • Report

Overall Experience

Caring, devoted, motivated staff led by example from senior nursing staff and manager of which I can't speak too highly. My mother has severe dementia and can exhibit challenging aggressive behaviour. Hillcroft staff know how to best manage this while retaining her dignity as much as possible. They

genuinely care and treat her with affection. I often find staff chatting with her one on one when I arrive unannounced.
Food is wholesome home cooked and sufficient, catered for individual needs.
Visitors/relations are always given a warm welcome. I am always informed of any issues with mothers health.
Very occasionally a Lounge can smell of urine. This is not surprising given the unpredictable behaviour of some residents. Staff take measures to ensure this is not a routine state of affairs and is not as evident as other Homes I have visited in my working life.
My brother and I are confident our elderly vulnerable mother is in a caring loving environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Janet T (Daughter of Resident) published on 29 December 2016 Submitted via Website • Report

Overall Experience

After my dad was given notice to leave another home we were lucky enough to get him a place here and can only say wonderful things. The best thing about the place are the staff, every one of them. He was very sad and lonely in his previous home but now at Hillcroft, he is always chatting to one of the

staff. They all seem so well trained in dementia care which results in a happy home, happy residents and such positive staff. Even when dad is having a bad day, I always leave knowing he's in the best possible place, which is such peace of mind. The food looks lovely and I'm always offered a cup of tea while I'm there. I also feel if I had any concerns I could talk to the manager and she would listen (although I've never had to). There's always a lovely welcome on reception too. I used to dread going to see him at his previous home but look forward to my visits now. Thank you to all Hillcroft Lancaster staff.