Care Homes Owned by Hillcroft Nursing Homes

her admnin staff indeed I regard Hillcroft as my 2nd home.
i thank everybody for looking after my wife

to Mum.

place. I would and do recommend them.

so friendly and approachable to my grandad and family members and try their best to engage regularly on visits and give updates every time I come to visit. Placing him here is easily a great decision our family has made after reviewing multiple homes. Cannot begin to thank the staff enough for the care he has received.

individual will thrive on.
The atmosphere is always positive and cheerful and grumbling simply doesn’t happen.
It is almost impossible to put into words my admiration and gratitude to all concerned.

laundry very efficient and the staff are open to all suggestions...It's also a lovely location - would highly recommend.

the final months, particularly, I was kept well informed and allowed to be close to my mother. The compassion shown was just right and so welcome at this very difficult time. My mother never had cause for complaint and I would have no hesitation in recommending the rooms, the facilities and the staff.

genuinely care and treat her with affection. I often find staff chatting with her one on one when I arrive unannounced.
Food is wholesome home cooked and sufficient, catered for individual needs.
Visitors/relations are always given a warm welcome. I am always informed of any issues with mothers health.
Very occasionally a Lounge can smell of urine. This is not surprising given the unpredictable behaviour of some residents. Staff take measures to ensure this is not a routine state of affairs and is not as evident as other Homes I have visited in my working life.
My brother and I are confident our elderly vulnerable mother is in a caring loving environment.

staff. They all seem so well trained in dementia care which results in a happy home, happy residents and such positive staff. Even when dad is having a bad day, I always leave knowing he's in the best possible place, which is such peace of mind. The food looks lovely and I'm always offered a cup of tea while I'm there. I also feel if I had any concerns I could talk to the manager and she would listen (although I've never had to). There's always a lovely welcome on reception too. I used to dread going to see him at his previous home but look forward to my visits now. Thank you to all Hillcroft Lancaster staff.