Care Homes Owned by Hillcroft Nursing Homes

My husband was admitted to the home from the hospice for more care as on end of life the care he received was wonderful he died at the home he was treated with dignity and I was treated with caring by the staff they still ask how I am

i thank everybody for looking after my wife

Mother is very well looked after and is very happy here. All staff are very understanding and kind. Rooms are always clean and very good food.

My mum came to Hillcroft from another care home - where her personal care was non-existent. She moved to Hillcroft, and within a couple of days, she seemed settled and had a shower and her hair done. The care she received is excellent, even down to her clothes all matching, etc, which would be so important to Mum.

This is a well run, friendly home with supportive staff who know how to look after their residents. The accommodation is purpose built and makes good use of a difficult site. My mother in law is very happy here.

Thank you. This home cares. It's a wonderful place. I would and do recommend them.

My grandad has been here since June 2023 on the oak unit after an unpredicted accident and almost 6 months in hospital. Whilst it took him a while to adjust after being independent for so long the staff really were/are so patient with him. He is allowed to be as independent as possible, the staff are so friendly and approachable to my grandad and family members and try their best to engage regularly on visits and give updates every time I come to visit. Placing him here is easily a great decision our family has made after reviewing multiple homes. Cannot begin to thank the staff enough for the care he has received.

Excellent home, the love and care given to my father was great! The rooms are clean, smart and warm. All carers are brilliant and helpful. For a short while, the home felt like a second home for myself and my wife and siblings.

It is almost impossible to put into words my admiration and gratitude to all concerned.

The home is spotless, food good and plentiful, laundry very efficient and the staff are open to all suggestions...It's also a lovely location - would highly recommend.

I live far away from the home but whenever I visited I was welcomed and in the final months, particularly, I was kept well informed and allowed to be close to my mother. The compassion shown was just right and so welcome at this very difficult time. My mother never had cause for complaint and I would have no hesitation in recommending the rooms, the facilities and the staff.

My brother and I are confident our elderly vulnerable mother is in a caring loving environment.

After my dad was given notice to leave another home we were lucky enough to get him a place here and can only say wonderful things. The best thing about the place are the staff, every one of them. He was very sad and lonely in his previous home but now at Hillcroft, he is always chatting to one of the staff. They all seem so well trained in dementia care which results in a happy home, happy residents and such positive staff. Even when dad is having a bad day, I always leave knowing he's in the best possible place, which is such peace of mind. The food looks lovely and I'm always offered a cup of tea while I'm there. I also feel if I had any concerns I could talk to the manager and she would listen (although I've never had to). There's always a lovely welcome on reception too. I used to dread going to see him at his previous home but look forward to my visits now. Thank you to all Hillcroft Lancaster staff.