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Care Provided by Hillcroft House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Hillcroft House to confirm what's included and get a personalised quote
The price(s) shown are provided by the care home. Contact Hillcroft House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hillcroft Nursing Homes
- Private Owned
Person in charge
- Carlota Wilkinson (Matron)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Number of floors: 2
Room Information
- Single Rooms (43)
Visiting
- There is an open visiting policy.
Parking
- On site parking available clearly marked.
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Hillcroft House Reviews (4)
Over all time Hillcroft House has 4 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Hillcroft House
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Review from David M (Son of Resident) published on 29 November 2019 Submitted via Website•
Overall Experience
Excellent home, the love and care given to my father was great! The rooms are clean, smart and warm. All carers are brilliant and helpful. For a short while, the home felt like a second home for myself and my wife and siblings.
Excellent home, the love and care given to my father was great! The rooms are clean, smart and warm. All carers are brilliant and helpful. For a short while, the home felt like a second home for myself and my wife and siblings.
Review from Sheila H (Respite Resident) published on 8 November 2019 Submitted via Website•
Overall Experience
Outstanding care in Hillcroft House. Extremely clean and comfortable with excellent food.
Most impressive features are the staff who all offer constant help and encouragement often before requested.
Most impressive features are the staff who all offer constant help and encouragement often before requested.
Their attitude to long term residents is patience, humour and genuine affection, knowing what each...
Outstanding care in Hillcroft House. Extremely clean and comfortable with excellent food.
Most impressive features are the staff who all offer constant help and encouragement often before requested.
Their attitude to long term residents is patience, humour and genuine affection, knowing what each individual will thrive on.
The atmosphere is always positive and cheerful and grumbling simply doesn’t happen.
Most impressive features are the staff who all offer constant help and encouragement often before requested.
Their attitude to long term residents is patience, humour and genuine affection, knowing what each individual will thrive on.
The atmosphere is always positive and cheerful and grumbling simply doesn’t happen.
It is almost impossible to put into words my admiration and gratitude to all concerned.
Review from Pru J (Daughter of Resident) published on 27 September 2019 Submitted via Website•
Overall Experience
The staff at Hillcroft House have gone over and beyond to make my mother's residential and nursing stay as comfortable as possible. They have also been brilliant with me, both over the phone and during visits - which helps a lot when you see someone declining.
The home is spotless, food good and...
The staff at Hillcroft House have gone over and beyond to make my mother's residential and nursing stay as comfortable as possible. They have also been brilliant with me, both over the phone and during visits - which helps a lot when you see someone declining.
The home is spotless, food good and plentiful, laundry very efficient and the staff are open to all suggestions...It's also a lovely location - would highly recommend.
Review from Heather (Daughter of Resident) published on 30 January 2018 Submitted via Website•
Overall Experience
My mother was the first resident to move into Hillcroft House, Galgate and was there for a number of years until her recent death. All the people she came into contact with there treated her with dignity, respect and love.
I live far away from the home but whenever I visited I was welcomed and in...
My mother was the first resident to move into Hillcroft House, Galgate and was there for a number of years until her recent death. All the people she came into contact with there treated her with dignity, respect and love.
I live far away from the home but whenever I visited I was welcomed and in the final months, particularly, I was kept well informed and allowed to be close to my mother. The compassion shown was just right and so welcome at this very difficult time. My mother never had cause for complaint and I would have no hesitation in recommending the rooms, the facilities and the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 August 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hillcroft House.
Accreditations
There are no accreditations posted yet for Hillcroft House.
Meet the Team (0)
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Frequently Asked Questions about Hillcroft House
How much does Hillcroft House cost?
The care home lists weekly fees per person between £1,310 and £1,360 for nursing care and between £1,310 and £1,360 for nursing dementia care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Hillcroft House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hillcroft House have?
There are 43 Single Rooms.
What are the Facilities & Services at Hillcroft House?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hillcroft House to the centre of Lancaster?
3.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillcroft House to verify any information. View our terms and conditions. Hillcroft House has a Basic Service -what a Basic Service includes.