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Dovehaven Lodge

Tag Lane, Ingol, Preston, Lancashire PR2 7AB
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I can highly recommend this home to you.Jayne(Daughter of Resident/Service User)
Dovehaven Lodge, Preston
The home is warm and welcoming to everyone who comes.B H(Daughter of Resident/Service User)
Dovehaven Lodge, Preston
Dovehaven Lodge, Preston

Dovehaven Lodge is a welcoming, purpose-built care home in Preston, providing high-quality nursing, dementia, residential dementia and specialist care in a warm and supportive environment. Thoughtfully designed as four smaller households, the home offers a family-centred atmosphere where residents receive personalised care tailored to their individual needs and preferences.

The dedicated team at Dovehaven Lodge is committed to promoting dignity, independence and wellbeing, ensuring every resident feels safe, valued and at...  

Care Provided by Dovehaven Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,250From £1,250
Nursing CareFrom £1,250From £1,250
Nursing Dementia CareFrom £1,250From £1,250

Please note that fees are starting from prices. The team at Dovehaven Lodge will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

Contact Dovehaven Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sally McNeill (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (4)

Visiting

  • At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.

Parking

  • Private visitors car park at the front of the home

Dovehaven Lodge Reviews (80)

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9.1

Dovehaven Lodge has a Review Score of 9.1 (9.121) out of 10, based on 16 reviews in the last 2 years. Over all time Dovehaven Lodge has 80 reviews.

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Review from E M (Wife of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience
Staff are very friendly and understanding. An excellent unit manager who works hard. If there's any problem, they sort it out straight away to make my family satisfied.

I'm really happy for the care here in Greenfield.

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Review from S P (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience
My review is for the Maple Unit only at Greenfield Care Home.

Since mum moved to this unit, I have noticed a massive change in the care and management of her. I cannot praise the staff enough.

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Review from Anne C (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience
Since mum moved to Maple, she is much improved, up and dressed and having showers.

We all love visiting now. Great staff all around. Keep it going.

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Review from Peter T (Son of Resident) published on 27 March 2018 Submitted via Website
Overall Experience
My 89-year-old mum had late stage dementia and a number of other health issues. After spending seven weeks in hospital the time came for her to be moved to a nursing home for her 'end of life' care.
We visited a number of nursing homes in our area and chose Greenfield because we sensed that the staff were warm, caring and friendly and we also had a good feel for the place itself when we were shown around. We were also impressed by the Unit Manager who reassured us that our mum would be well looked after and would have her pain managed effectively.
Mum's stay at Greenfield was short but she was very well looked after by friendly and helpful nurses and support staff, who were also welcoming and supportive to family members.

Mum's pain control was managed effectively and she passed away peacefully. The family are very grateful to the (Maple) Unit Manager and to all the staff at Greenfield during what was a very difficult time for us.

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Review from Kym P (Daughter of Resident) published on 22 March 2018 Submitted via Postal Card
Overall Experience
I cannot praise Greenfield Care Home highly enough.
Although my dad is a recent resident, the whole team have provided much care, kindness and support to make him feel at home.
They have taken time to truly understand him and his nursing needs and have worked hard to make sure his quality of life is as good as it can possibly be with his dementia.

Special mention for the general manager, the unit manager, all the nursing staff, the assistants and admin staff. In fact, every member of this team deserves a thank you. We, as a family are forever grateful for the love and support which makes the difference between living and existing.

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Review from Eileen M (Wife of Resident) published on 16 March 2018 Submitted via Postal Card
Overall Experience

Thank you for the way your staff did my husband proud on his birthday, looking after his relatives and supplying his lovely birthday cake.

I am so happy he is being looked after and cared for by such wonderful, kind staff. It relieves me so much, everything in Greenfield is spot on. Thank you.

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Review from Sheila S (Sister-in-law of Resident) published on 15 March 2018 Submitted via Postal Card
Overall Experience

Thank you to the brilliant staff looking after my brother-in-law. The nursing home is bright and pleasant to walk into. He has his own spotless clean bedroom. The staff are so helpful and kind. They converse as much as possible with his family, re medication etc., which is helpful in the forward-looking care for him. Thank you!

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Review from Joann K (Daughter of Resident) published on 6 March 2018 Submitted via Website
Overall Experience
The Unit Manager and her team at Maple House at Greenfield Care Home have cared for my mother tirelessly over the past 2 years. They were always professional and empathetic towards my mother during her stay and also myself and my family. It is fair to say that they have been a tower of strength.

In days when it is all too easy for the media to only promote negative stories about care homes, I think it is important to provide some form of balance by saying that in my experience the level of care provided by the Greenfield team has far exceeded my expectations. My mother quickly settled in and considered it to be her home where she was lovingly cared for. She was able to surround herself with personal effects such as a display cabinet with ornaments in and books and plants which made the room so homely. I sincerely thank them on behalf of my mother who has now sadly passed away and myself together with my family for their exceptional level of care.

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Review from N J (Daughter-in-law of Resident) published on 2 March 2018 Submitted via Website
Overall Experience

The care received in both Oak House and Maple House (Greenfields) has been outstanding. My father in law was treated with dignity, care and compassion, as were our family members. All the staff always greeted us with a smile and we felt they were all genuinely caring people. There was never anything that was too much trouble for them to help my father in law with or to assist us too. A great team, lead by a great manager.

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Review from Doreen H (Sister of Resident) published on 26 February 2018 Submitted via Postal Card
Overall Experience
The standards of Maple House are excellent. Staff are friendly and caring, the home is clean and comfortable, meals varied and well presented.

Any problems or worries are dealt with promptly. Residents are treated with dignity and compassion. My sister is part of a family community which is a very happy environment. Staff go out of their way to make everyone happy, including visitors.

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Review from Jack C (Husband of Resident) published on 13 February 2018 Submitted via Postal Card
Overall Experience

I am very happy with the care staff and the treatment and the care my wife gets. I am very happy with the new unit manager and find her very approachable and respectful. I have no issues with the unit as I believe it is very good.

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Review from S B (Daughter of Resident) published on 1 February 2018 Submitted via Postal Card
Overall Experience
The home covers several units.
The unit Mum is on, certainly provides the care she requires.
Staff are caring and thoughtful.
They are very welcoming with visitors.
I am always informed of any problems/changes with Mum's health and am happy with the service/care provided.
I am hopeful that the new management will continue and, indeed, possibly improve, the good work of the home and the care of all the residents.

My only negative comment relates to the decoration in the unit's lounge/dining area - this needs refreshing, as does the decoration in Mum's bedroom.

Reply from Clare Sheehan, Care Advisor at Dovehaven Lodge
Thank you for your review, we appreciate all feedback received as this helps us to improve our service where required. We are pleased that you are generally happy with the Care provision to your Mother whilst she resides at Greenfield Care Home.

We are happy to discuss any preferences Relatives...  

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Review from Barbara R (Sister of Resident) published on 1 February 2018 Submitted via Postal Card
Overall Experience
I have found the staff to be helpful and keep me informed of any problems with my sister.

They are very cheerful and I feel confident that she is being well cared for and leaves me without any worries on her account. The lounge and her bedroom are always clean and tidy.

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Review from Milly E (Granddaughter of Resident) published on 31 January 2018 Submitted via Website
Overall Experience

My grandma had been taken in by this kind and caring home, at the end of her journey. The family could not have chosen a better place. Thank you to all the staff who looked after her with dignity and compassion.

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Review from G D (Wife of Resident) published on 31 January 2018 Submitted via Postal Card
Overall Experience

Since coming to Greenfield my husband has had much better physical care but I feel that he is lacking in mental stimulation. The unit manager has said there will be extra training the new year and liaising with activities. /the staff treat my husband well and look after him. I find the new manager approachable and sticks to her word and if I or my family have any ideas she acts on these and listens.

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Review from S G (Daughter of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

Mum had been a resident at Greenfield Care Home for over 65 years. Sadly we knew the end was approaching but the staff were amazing. The Manager and a member of staff who cared for Mum for years, both were kind beyond words up to the time she died. She was treated with care, love and dignity and we couldn't have asked for more at a very sad time.

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Review from A B (Daughter of Resident) published on 26 April 2017 Submitted via Postal Card
Overall Experience
The manager and staff were very helpful when my mother first moved into the home.

My Mother was not happy in her first unit and neither was I. She has now moved and she is much happier and looked after better. They could do with more staff and needs decorating.

Reply from Emily Wilson, Customer Service Administrator at Dovehaven Lodge

Thank you for your feedback, we really appreciate it. The Bupa Customer Care Team.

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Review from L S T (Daughter of Resident) published on 19 April 2017 Submitted via Postal Card
Overall Experience

I am very pleased that Greenfield Care Home really did a good job of taking care of my Mother-in-Law. I noticed that she looks very radiant now. The home is very clean, staff are very helpful and always with a smile, plus they are very gentle to all the residents. At least myself and my Hubby are at peace of mind thinking of the welfare of my Mother-in-Law. Thank you Greenfield Care Home and may God bless the residents and all the staff.

Reply from Emily Wilson, Customer Service Administrator at Dovehaven Lodge

Thank you for your lovely review, we really appreciate your feedback. I am pleased that you are happy with Greenfield Care Home, their staff, and the care your Mother-in-law is receiving. I am so pleased that it is enabling you and your Husband to feel content with your Mother-in-law being in this home. The Bupa Customer Care Team.

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Review from Warren H (Son of Resident) published on 19 April 2017 Submitted via Postal Card
Overall Experience

I am very impressed by all the staff and the accommodation. I can relax in the knowledge that my Mother is in very good hands whilst I live so far away, Malaysia.

Reply from Emily Wilson, Customer Service Administrator at Dovehaven Lodge

Thank you for your lovely review, we really appreciate your feedback. I am so pleased that you are happy with Greenfield Care Home, their staff, and the care your Mother is receiving. The Bupa Customer Care Team.

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Review from Paul W (Nephew of Resident) published on 19 April 2017 Submitted via Postal Card
Overall Experience

I find the home to be very welcoming with staff that are very friendly who have empathy, sympathy and are dedicated to the residents they look after.

The care my relative receives is very good, she is very well supported and very well looked after.

She has settled in well to her environment. Overall, I am very pleased with the care and attention she gets.

Reply from Emily Wilson, Customer Service Administrator at Dovehaven Lodge

Thank you for your lovely review, we really appreciate your feedback. I am pleased to hear that your relative has settled into Greenfield well, and they are happy with the care they are receiving. The Bupa Customer Care Team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (2)

  • 30 Jun 2022Recipient: Dovehaven
  • 30 Jun 2021Recipient: Dovehaven

Accreditations

There are no accreditations posted yet for Dovehaven Lodge.

Meet the Team (1)

Sally Mcneill
Sally McneillJob Title:Home Manager

Sally Mcneill leads our experienced team at Dovehaven Lodge, overseeing care across all four specialist houses. Sally ensures that each house maintains its unique character whilst delivering exceptional standards.

"What makes Dovehaven Lodge special is how our four-house design lets us provide exactly the right environment for each person's needs. Whether someone needs our male-only dementia care or general nursing support, they get specialist expertise in a setting that truly feels like home."

Sally works closely with our Deputy Manager to ensure every resident's wishes and needs are met across our comprehensive services.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dovehaven Lodge to verify any information. View our terms and conditions. Dovehaven Lodge has an Enhanced Service -more info.