Dovehaven Lodge

I'm really happy for the care here in Greenfield.

Since mum moved to this unit, I have noticed a massive change in the care and management of her. I cannot praise the staff enough.

We all love visiting now. Great staff all around. Keep it going.

Mum's pain control was managed effectively and she passed away peacefully. The family are very grateful to the (Maple) Unit Manager and to all the staff at Greenfield during what was a very difficult time for us.

Special mention for the general manager, the unit manager, all the nursing staff, the assistants and admin staff. In fact, every member of this team deserves a thank you. We, as a family are forever grateful for the love and support which makes the difference between living and existing.

Thank you for the way your staff did my husband proud on his birthday, looking after his relatives and supplying his lovely birthday cake.

I am so happy he is being looked after and cared for by such wonderful, kind staff. It relieves me so much, everything in Greenfield is spot on. Thank you.

Thank you to the brilliant staff looking after my brother-in-law. The nursing home is bright and pleasant to walk into. He has his own spotless clean bedroom. The staff are so helpful and kind. They converse as much as possible with his family, re medication etc., which is helpful in the forward-looking care for him. Thank you!

In days when it is all too easy for the media to only promote negative stories about care homes, I think it is important to provide some form of balance by saying that in my experience the level of care provided by the Greenfield team has far exceeded my expectations. My mother quickly settled in and considered it to be her home where she was lovingly cared for. She was able to surround herself with personal effects such as a display cabinet with ornaments in and books and plants which made the room so homely. I sincerely thank them on behalf of my mother who has now sadly passed away and myself together with my family for their exceptional level of care.

The care received in both Oak House and Maple House (Greenfields) has been outstanding. My father in law was treated with dignity, care and compassion, as were our family members. All the staff always greeted us with a smile and we felt they were all genuinely caring people. There was never anything that was too much trouble for them to help my father in law with or to assist us too. A great team, lead by a great manager.

Any problems or worries are dealt with promptly. Residents are treated with dignity and compassion. My sister is part of a family community which is a very happy environment. Staff go out of their way to make everyone happy, including visitors.

I am very happy with the care staff and the treatment and the care my wife gets. I am very happy with the new unit manager and find her very approachable and respectful. I have no issues with the unit as I believe it is very good.

My only negative comment relates to the decoration in the unit's lounge/dining area - this needs refreshing, as does the decoration in Mum's bedroom.

They are very cheerful and I feel confident that she is being well cared for and leaves me without any worries on her account. The lounge and her bedroom are always clean and tidy.

My grandma had been taken in by this kind and caring home, at the end of her journey. The family could not have chosen a better place. Thank you to all the staff who looked after her with dignity and compassion.

Since coming to Greenfield my husband has had much better physical care but I feel that he is lacking in mental stimulation. The unit manager has said there will be extra training the new year and liaising with activities. /the staff treat my husband well and look after him. I find the new manager approachable and sticks to her word and if I or my family have any ideas she acts on these and listens.

Mum had been a resident at Greenfield Care Home for over 65 years. Sadly we knew the end was approaching but the staff were amazing. The Manager and a member of staff who cared for Mum for years, both were kind beyond words up to the time she died. She was treated with care, love and dignity and we couldn't have asked for more at a very sad time.

My Mother was not happy in her first unit and neither was I. She has now moved and she is much happier and looked after better. They could do with more staff and needs decorating.

I am very pleased that Greenfield Care Home really did a good job of taking care of my Mother-in-Law. I noticed that she looks very radiant now. The home is very clean, staff are very helpful and always with a smile, plus they are very gentle to all the residents. At least myself and my Hubby are at peace of mind thinking of the welfare of my Mother-in-Law. Thank you Greenfield Care Home and may God bless the residents and all the staff.

I am very impressed by all the staff and the accommodation. I can relax in the knowledge that my Mother is in very good hands whilst I live so far away, Malaysia.

I find the home to be very welcoming with staff that are very friendly who have empathy, sympathy and are dedicated to the residents they look after.

The care my relative receives is very good, she is very well supported and very well looked after.

She has settled in well to her environment. Overall, I am very pleased with the care and attention she gets.