40 Owen Street, Rosegrove, Burnley BB12 6HW
The Grove Nursing Home, part of Walton Care Group, is a privately run nursing and care home situated in the Rosegrove area of Burnley.
The Grove's staff pride themselves on offering a friendly, care environment while practising a high standard of care.
The surroundings are light, spacious and extremely comfortable with an emphasis on friendliness and efficiency.
The Grove is dual registered for nursing care and young disabled although mainly catering for the elderly and is fully compliant with the requirements of the Care Quality Commission.
In addition, the home is independently assessed to ensure the home’s fully compliant status.
Group: Walton Care Ltd
Person in charge: Claire Tighe (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 39 Service Users
Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 39
Rooms with ensuite WC: 10
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on The Grove: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Grove has a Review Score of 7.9 (7.878)
The Review Score of 7.9 (maximum of 10) for The Grove is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Grove in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for The Grove is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.128 Points relating to the number of positive Reviews for The Grove is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.8 Target = 0.128
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Judith G (Daughter of Resident) on Tuesday 18 April 2017. Relates to April 2017.
My father has received excellent care during his stay at The Grove. He went initially on respite, he lived with me at the time and has dementia. He thought he been to Blackpool on holiday! On his next visit, the staff welcomed him like a long lost friend and really made him feel at home. He moved in permanently just over a year ago when I could no longer cope as he needed care during the night. All the staff, carers, cleaners, kitchen staff are like his extended family. He is now on end of life care and they have been fantastic, both with him and with us, I can't praise them enough. All too often all you hear about is the bad press when there are so many wonderful people doing an outstanding job under incredible pressure. My dad's last few years have been enhanced by his stay at The Grove and I can't thank them enough.
How likely would you be to recommend The Grove? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Recipient: The Grove
Date: Friday 07 Apr 2017
Job Title: Director
Proprietor and Director with 19 years industry experience
Job Title: Manager
Claire Tighe has many years’ experience working as both a qualified nurse and a Home Manager in nursing homes. Claire qualified from Blackburn, Hyndburn and Ribble Valley Health Authority in 1992 as a Level 1 ENB General Nurse, going on to gain further qualifications over the next few years including NVQ Level 4 Registered Manager (Adults) in 2006. Claire is responsible for the smooth running of the home and is available Monday to Friday between 8.30am and 4.30pm and any other time by appointment.
Job Title: Adminsitrator
Maria Samuels handles all administration within the home and is the main point of contact for all funding matters. Maria has achieved NVQ Level 3 in Administration and Diploma's in Customer Services and Supervisory Skills.