The Grove

40 Owen Street, Rosegrove, Burnley BB12 6HW
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9.9 46 Reviews
  • The Grove, Burnley
The Grove Nursing Home, part of Walton Care Group, is a privately run nursing home situated in the Rosegrove area of Burnley.

The Grove's staff pride themselves on offering a friendly, care environment while practising a high standard of care.

The surroundings are light, spacious and extremely comfortable with an emphasis on friendliness and efficiency.

The Grove is dual registered for nursing care and young disabled although mainly catering for the elderly and is fully compliant with the requirements of the Care Quality Commission.

In addition, the home is independently assessed to ensure the home’s fully compliant status.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 41 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1200
  • Self-Funded Nursing Care: £1250 – £1250
  • RESPITE Self-Funded Residential Care: £1200 – £1200
  • RESPITE Self-Funded Nursing Care: £1250 – £1250

Fees subject to change based on pre-assessment.

These prices are only a guideline, please contact The Grove to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Donna Garrett (Manager)

Local Authority / Social Services

Admission Criteria

  • Local Authority, NHS, Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (4)

Visiting

  • Visitors welcome at any time and able to stay for prolonged visiting times for loved one is at the end of their life.

Parking

  • On site parking

The Grove Reviews (46)

Total of 46, showing 21-40
9.9

The Grove has a Review Score of 9.9 (9.900) out of 10, based on 18 reviews in the last 2 years. Over all time The Grove has 46 reviews.

Overall Experience

  • 42
  • 4
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Date Published

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Review from Sandra H (Daughter of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a huge thank you to all the care staff and nurses at the Grove care home, you have been truly amazing. Myself and the family cannot thank you enough for the care and love you have shown to my mum. Sadly, she passed away yesterday and my heart is truly broken but I know she is now
at peace and my, what a fighter she was. Also, a huge thank you to the carers who respected my wishes and dressed Mum, before her departure. Thank you so much.

Reply from Stephen Chambers, Registered Manager at The Grove

Thank you for the kind words! She really was a pleasure to care for and a character in our home. I want to thank all the family for your support of the home and if you need anything in the future, please feel free to contact us and we will be more than happy to help. Take care. Stephen and the team at The Grove.

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Review from Jade F (Granddaughter of Resident) published on 2 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a bad experience at a previous care home, the staff here resolved our faith in the care system. All the staff are truly amazing, welcoming and kind. My grandma was showed nothing but respect and dignity in her time here. Staff went above and beyond to make sure she was comfortable and we as a
family, were always welcomed when we came to visit. A massive thank you to all of you.

Reply from Stephen Chambers, Registered Manager at The Grove

Thank you for your kind words and appreciation of the staff and home, we always want to make a positive experience for our residents and their families. I will ensure that everyone involved in the care provided is informed of your review! Thank you!

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Review from Steven N (Son of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nurse's, caregivers and everyone involved with the running of The Grove care home looked after my mother with care and love; from the time she was admitted to her passing in very difficult times, due to the Covid pandemic, whether it was a window view or the pod visit at Christmas, and the final
week of her passing; they always made you feel welcomed and treated you with respect.

Reply from Claire Tighe, Manager at The Grove

Thank you Steven for your kind response. It has been a difficult time for all. I will pass your response onto the staff as they will appreciate it.

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Review from Barbara S (Wife of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nurses and carers are very caring. My husband regards it as his home and feels safe and cared for in his bedroom. I trust the staff fully and admire how they have coped through the pandemic. The Grove keep us up to date with the Covid.

Reply from Claire Tighe, Manager at The Grove

Thank you Barbara for your response. Your husband is a pleasure to care for and keeps all the staff smiling. I will pass your comments onto the staff.

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Review from A B (Daughter of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been in the Grove for over 2 years. She had a lot o medical problems and was always looked after well. Her conditions recently had got a lot worse all the staff continued to look after her very well. The time living through the COVID pandemic has been very challenging for all the staff and
residents because family and friend haven't been able to visit. They have allowed visits when possible. In my mum's last days they treated her with dignity and consideration.

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Review from J F (Husband of Resident) published on 16 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was treated exceptionally well. I was treated with kindness and consideration.

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Review from Ivy B (Resident) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During our term of office (Mayoress) we visited many care homes and hospitals in the line of duty but in the end, I chose The Grove for my retirement and I am very glad I did. The carers are wonderful, the food is good, the atmosphere, in general, is everything you could wish for in retirement. I am
so glad I close The Grove.

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Review from Brett W (Son of Resident) published on 20 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care was of the highest quality. Staff always happy to go the extra mile. Taking time to understand Mum's needs.
A nice well kept home.
Management and nurses very understanding and supportive.

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Review from John-Lee W (Resident) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring carers, excellent food, well managed and clean. Maintenance staff insufficient.

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Review from J W (Respite Resident) published on 8 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very good. Made my stay very good and if I had to go in a home I would recommend this home to anyone.

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Review from Ann P (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my dad got in The Grove was excellent. The staff were very caring and couldn't do enough for you. He spent his last 2 and a half weeks of his life very comfortable.

Reply from Karen Haslam, Director at The Grove

Thank you for your kind words.

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Review from Stephen H (Relative of Resident) published on 10 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.
Very friendly staff.
Visitors to guests are made to feel welcome.

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Review from Joan R (Wife of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband received excellent care at The Grove Care Home for the last few months of his life.
The staff were compassionate, caring and patient. The cooks took time every day to talk to him about his preferences and encourage him to eat.
In fact, all the staff did their best to make him feel at home.

Reply from Claire Tighe, Manager at The Grove

Thank you for your kind words.

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Review from Carole C (Daughter of Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care was very good and we found the staff caring and attentive. I would recommend The Grove to anyone looking for a care home.

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Review from Sheila L (Niece of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle needed a short stay in a care home whilst he recovered from an illness and I was away on holiday. On my return, I found him fully recovered and well enough to go home. He said he had been cared for by kind staff who were very respectful and listened to his wants and needs. They allowed him
to get up when he wanted and go to bed at whatever time he chose. He could also pick and choose his meals, which was good, as he can be fussy.

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Review from Debra W (Niece of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care from all staff from the bottom to the top.
Nothing too much trouble ever.

Reply from Claire Tighe, Manager at The Grove

Thank you for the review. It has been a pleasure caring for your Aunt. She was a joy to be with from the beginning to the end. She will be sadly missed by all the residents and the staff.

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Review from Susan B (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very happy and comfortable at The Grove. He loves the food and his room has everything he needs. The staff are all lovely including the night staff. They always use my dad's name and they know who we are when we visit.
His care after falling was excellent and he was reassured by the staff
as he waited for the ambulance. I would have no hesitation recommending The Grove to anyone looking for a home from home for their relative. A very safe, warm place. Thank you.

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Review from Alison L (Daughter of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has dementia and she's well looked after here. Individual staff care about the residents they look after. As someone who visits regularly, I'm always greeted by name and I feel part of a community. The staff treat mum with respect and, though busy, will find time to chat. The nurses do a great job
and it's reassuring to know one's always on hand. Mum always enjoys her food here.

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Review from Sandra B (Daughter of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always pleasant and make us feel welcome. I can always enquire about my relative and am always kept informed. The place and rooms are always clean and tidy. There are always staff on hand.

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Review from J F (Granddaughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my grandad was in The Grove on respite I could not thank the staff enough for their support towards my grandad and myself. All the staff, from carers to cleaners to management, had a professional, caring attitude towards not just my grandad but other residents too.

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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for The Grove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for The Grove is calculated as follows: ( (190 Excellents x 5) + (21 Goods x 4) ) ÷ 211 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grove is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (3)

No image found

Mike Martin

Job Title: Director

Joined: 2024

Director of Walton House Nursing Home, Walton le Dale, Preston and The Grove Nursing Home, Burnley.

No image found

Dan Martin

Job Title: Director

Joined: 2024

Director of Walton House Nursing Home, Walton le Dale, Preston and The Grove Nursing Home, Burnley.

No image found

Donna Garrett

Job Title: Registered Manager

Joined: 2022

Donna is a Registered Nurse

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