Paradise House

30 Paradise Lane, Leyland PR26 7ST
Review Us
9.7 39 Reviews
  • Paradise House, Leyland
Paradise House is a purpose-built home and is situated on the west side of Leyland, close to local shops and amenities and surrounded by parkland. All residents are provided with individual personal or nursing care by highly trained staff within a warm, relaxed and friendly environment.

They work closely with residents to develop a joint care plan and encourage involvement in activities that suit individual personal interests and abilities. Help is always on hand with an emergency call system.

They pride themselves on being a high-quality nursing and residential care provider that strives to deliver a first-class service to all residents. In addition, dedicated domestic staff provides a daily room cleaning and laundry service and catering staff ensure that all meals are prepared freshly on-site each day.

Morning coffee and afternoon tea are always available and they also cater for specialist dietary requirements and individual preferences.

Please view the Dovehaven Facebook page for further insight into life at the home.
Show Paradise House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Salvin (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (39)

Visiting

  • Families free to visit anytime, but the home would encourage visits to avoid mealtimes.

Parking

  • Car park at the home but there is plenty of safe parking on the road outside of the home

Paradise House Reviews (39)

9.7

Paradise House has a Review Score of 9.7 (9.699) out of 10, based on 13 reviews in the last 2 years.
Over all time Paradise House has 39 reviews.

Overall Experience
  • 28
  • 9
  • 2
  • 0
  • 0
Date Published
  • 39
  • 0
  • 1
  • 13
  • 26
Reviewer Connection to Paradise House
  • 12
  • 9
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 39, showing 1-20
Review from Robert H (Son-in-law of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum-in-law moved into Paradise House in June 2024, she is suffering with the early stages of dementia and at 94 could no longer live independently. She settled into the home well and is very happy three. She feels safe and well looked after. Her wishes are respected.
Reply from Daisy Edmondson, Marketing Executive at Paradise House

Thank you for sharing your experience. We are glad to hear that your mother-in-law has settled in well at Paradise House and feels safe. It is heartwarming to know that her wishes are being met.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Adam T (Son of Resident) published on 18 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Paradise House. From the moment my mum moved in, the staff have been nothing short of amazing. Their dedication, professionalism, and genuine care have made a significant difference in my mum's well-being and happiness. The facilities are always clean and welcoming, and
the range of activities keeps residents engaged and entertained. Communication is excellent, keeping us well-informed about my mum's condition. Paradise House is more than just a care home; it's a place where residents are treated like family. I highly recommend it to anyone seeking a supportive and nurturing environment for their loved ones.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you very much for your wonderful 5* review and comments, they are very much appreciated. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lyn G (Friend of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to a friend's dementia, there was no option to keep him at home. Since he has been going to Paradise House he has been really cared for. The staff are wonderful and he is kept clean, well fed and happy. To every member of staff, I thank you.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you very much for your 5 * review for Paradise House, the team at the home will be so appreciative of your thanks. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen F (Son of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been cared for marvellously and with great empathy by the kind, wonderful staff and management of Paradise House for over 12 months. Excellent care and facilities.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you for your five-star review and wonderful comments. The team work so hard to ensure that all residents are safe, well and happy. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Reginald P (Husband of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife thinks it's charming. I think staff are very good with residents. Manager is brilliant and very helpful. Better now she has an en suite.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you very much for your review and comments. Your kind words and ratings are very much appreciated. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David B (Son of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my very first visit, I was made to feel welcome. All the staff are friendly and I knew that this was the right care home for my mum. The staff are all caring and compassionate and they should feel proud that they are doing a fantastic job. I feel I have peace of mind that after I have visited
Mum, I am at ease to know she is being looked after by such a dedicated team. Mum has only been in for two weeks and I can already see such a difference in her health and wellbeing.
Thank you all from the bottom of my heart for showing Mum so much kindness.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you. Your kind words about the team are very much appreciated. To know that you have 'peace of mind' is great to know. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Craig S (Son of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found this to be the best care home available for my mother.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Your review is much appreciated. Thank you for your comments, on behalf of the manager and her team. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Resident) assisted by family/friend published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Agency staff not up to standard. Too much food is wasted. Glad family members visit me every day to ensure I am looked after very well and all is okay. Too few staff on occasions.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you for your review, we understand that you have had a conversation with the Home Manager and have been reassured. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D P (Wife of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been assessed as having mixed dementia - at the moderate stage, so I have only been associated with the care home for a few months. I am more than happy with the carer and support he has been given.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you very much for sending a review for Paradise House, it is much appreciated. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denis A (Brother of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has had and still having fantastic care from all the staff, they have put a smile on my brother's face.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

What a wonderful review. Thank you very much for your 5* ratings and kind comments. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret C (Daughter of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was here for the last year of his life. Although he didn't sometimes appreciate the care (love) and attention they gave him - we did. The staff are attentive and caring at all times. I would highly recommend this home. Special thanks to the deputy manager and one carer in particular.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you very much for your review ratings and kind words, the team at the home will really appreciate your comments. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D S (Son of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management has been very helpful with advice regarding some of the Lancashire County Council bureaucracy. Both management and staff are lovely and helpful. I've seen a great improvement in my mother's health and well-being since her arrival. The facilities and rooms are okay.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you for taking the time and trouble to write a review for Paradise House. The team work so hard to deliver a high standard of care and it is good to know that families can see the positive impact this has on their family members wellbeing. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Daughter of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Paradise House on 18th Dec 2023. At the time she was bedbound and not feeling herself. In the few weeks at Paradise House, she has improved immensely.
She is now socialising with the residents and staff. She is enjoying her meals and feels herself again. She is now more alert and engaged
with her surroundings. She knows she is safe and looks healthy. The staff are very attentive, caring and they treat her with respect and dignity.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you very much for your 5* review, it is very much appreciated. Your kind comments and ratings will do much to reassure others who are searching for care for their loved ones. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K M (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home and staff are amazing. Since my mum came the home she has been much better in her health. The staff are lovely and cannot thank them enough. Thank you, everyone.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you very much for taking the time and trouble to review Paradise House, your comments and ratings are very much appreciated. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charlene M (Friend of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently moved my frined to Paradise due to being very unhappy with the care home she was previously in. We noticed immediately how clean the home smelt and how friendly and nurturing the staff are. We observe every time we go and we can honestly say we cannot fault Paradise House. Staff are always
sat with the residents and never left unattended, they always have walking aids so the are free to go wherever they want. The care for my friend has been thorough. I recommend 100%.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Many thanks for taking the time and trouble to review Paradise House, it is appreciated. Your comments express the care and attention which the manager and her team give to their residents and we thank you for your recommendation. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Penny T (Wife of Resident) published on 29 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent care home with a wonderful manager and staff. There seem to be very few agency staff. My husband has a lovely room and thoroughly enjoys the gentle humour of the staff. The team are obviously well briefed on a day-to-day basis, and I am amazed at home much medical knowledge they
have - must be good training in the background. Nothing is too much for the staff and manager.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you for taking the time and trouble to write a review for Paradise House. Sandra Carr and her team will be very pleased to hear your comments, as everyone works so hard to ensure that all residents are safe, well and happy. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Daughter of Resident) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home has been a lifesaver for my dad. On admission from the hospital, they immediately picked up on a life-threatening error made by the hospital doctors. They have done everything they can to rehabilitate and improve his standard of living. The home is managed fantastically and the entire team
are not only on the ball but warm and friendly. I have experience in care and this home is excellent, one of the very best!
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you very much for your review, your kind words and ratings are very much appreciated. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C A (Granddaughter of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home is a lovely home, my grandad doing so well being in his new room, it's lovely to see the change in him. Some of the girls are also lovely with him, seeing him smile. When he sees them shows us how well he's looked after.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you very much for your review and so good to know that your grandad is happy and smiling! Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Merril B (Daughter of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has lived here for four years. She is happy and content and very well cared for. Her room is always clean and tidy. The care she receives is excellent. All staff are so caring and friendly, and there is always a lovely, friendly atmosphere in the home. We, as a family, really appreciate everything
the manager and her wonderful team do for our mum.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you very much for your 5-star review and your comments. The team work very hard to ensure that residents are safe, well and happy, and your appreciation is gratefully received. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Son of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Personally happy that Mother is in safe hands and is being cared for properly, as are her needs. Staff are very supportive and understanding and are patient with her demands. She appears to thrive in the environment she is placed in, as well as enjoying a good quality of life given her advanced stage.
Reply from Alison Foreman, Head of Sales and Marketing at Paradise House

Thank you for taking the time and trouble to review Paradise House; your comments are very much appreciated. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Paradise House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.699 for Paradise House is calculated as follows: ( (120 Excellents x 5) + (25 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 156 Ratings = 4.699
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Paradise House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (1)

Stefanie

Stefanie Grant

Job Title: Home Manager at Paradise House

Welcome to Paradise House, where we are dedicated to creating a warm, supportive and homely environment for our residents.

Frequently Asked Questions about Paradise House

What types of Care is Paradise House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Paradise House have?

There are 39 Single Rooms.

What are the Facilities & Services at Paradise House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Paradise House to the centre of Leyland?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Paradise House to verify any information. View our terms and conditions. Paradise House has an Enhanced Service - more info.