Abbeycroft Nursing and Residential Care Home

Burnely Road, Loveclough, Rossendale BB4 8QL

Abbeycroft is registered to accept 33 Service Users for both Nursing and Personal/Residential Care.

Accommodation comprises: 29 single rooms and 2 double rooms, for couples or those wishing to share. En-suite facility is available in some rooms. The layout is on 3 floors, all served by a passenger lift and a chairlift. All rooms have TV points, emergency nurse call points, their own vanity sink, nightlights and of course central heating.

Types of Care Services Offered at Abbeycroft: The home provides the following types of Nursing & Personal care: Long Term Care, Short Term Respite Care, Intermediate Care, Continuing Health Care, Re-ablement & Rehabilitation care Services, End of Life Care and Day Care.

Services User Categories: Registered with CQC and can accept the following service user categories: Older People, EMI, Dementia (DE), Mental Disorder and PD.

Abbeycroft Nursing Home is a purpose-built Rossendale accommodation that offers a team of professional carers aspiring to the highest standards of healthcare.

The aim is to maintain efficient and personalised care services while offering residents a flexible living environment in which they feel empowered to pursue their own tastes and lifestyles.

Residents enjoy well-kept lawns and a courtyard, with a hairdressing salon on site and a varied programme of activities to enjoy, with loved ones welcome to join in with when visiting.

Group: Regency Healthcare

Person in charge: Mari Tunnicliffe (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Hindi, Panjabi, Punjabi, Urdu

Single Rooms: 29

Shared Rooms: 2

Rooms with ensuite WC: 4

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Abbeycroft Nursing and Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Abbeycroft Nursing and Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Abbeycroft Nursing and Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.854 for Abbeycroft Nursing and Residential Care Home is calculated as follows: ( (84 Excellents x 5) + (11 Goods x 4) + (1 Poors x 2) ) ÷ 96 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.909 Points relating to the number of positive Reviews for Abbeycroft Nursing and Residential Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 6 Reviews ÷ 6.6 Target = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Abbeycroft Nursing and Residential Care Home has a Review Score of 9.8 (9.763) from 8 Reviews


Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbeycroft Nursing and Residential Care Home?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbeycroft Nursing and Residential Care Home

  • Resident / Service User
    3
  • Daughter of Resident/Service User
    2
  • Sister of Resident/Service User
    2
  • Respite Resident/Service User
    1

The carers are carers and really do care for the residents. My brother has come more alive since he went there. He now takes an interest in life which he didn't before so I would give a big 'thank you' to the whole team at Abbeycroft.

How likely would you be to recommend Abbeycroft Nursing and Residential Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

Great service. Very happy here.

How likely would you be to recommend Abbeycroft Nursing and Residential Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Friendly, helpful caring and act upon requests and follow up.
Personal property is taken care of and respected. Treat individuals responding to their character, humour.

How likely would you be to recommend Abbeycroft Nursing and Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

Happy with the service in the care home.

How likely would you be to recommend Abbeycroft Nursing and Residential Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I am very pleased with the care and attention that is being given and shown to my sister she feels very satisfied and settled. She gets on with all the staff and I have no complaints what so ever as they really do look after her and show that they really do care. I wouldn't wish for her to be anywhere else.

How likely would you be to recommend Abbeycroft Nursing and Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

I couldn't possibly be looked after better. Everyone lovely and caring.

How likely would you be to recommend Abbeycroft Nursing and Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have no hesitation in recommending this facility, my dad had a heart attack whilst I was on holiday. I was contacted immediately and kept informed. I came back to a very happy man who was well cared for and well fed. Medications were in order and all my request acknowledge. As a retired nurse, this was the best home I have come across in years and am now considering full-time care for my dad. I wish to thank ALL staff for their care and diligence. *****

How likely would you be to recommend Abbeycroft Nursing and Residential Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Our mum was sent to Abbeycroft for end of life care. The care given to mum was perfect, she was treated with respect and her personal care was the best we could hope for, the staff were so caring to mum and us, she was treated with love!
We just wish she cold have lived there in better health.
I would recommend Abbeycroft to all who are looking for elderly relative care.

How likely would you be to recommend Abbeycroft Nursing and Residential Care Home? Extremely Likely

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Average Rating:   4.8 out of 5

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