Abbeycroft Residential Care Home

Burnely Road, Loveclough, Rossendale BB4 8QL
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9.5 43 Reviews
  • Abbeycroft Residential Care Home, Rossendale
Abbeycroft is registered to accept 33 Service Users for Personal/Residential Care.

Accommodation comprises: 29 single rooms and 2 double rooms, for couples or those wishing to share. En-suite facility is available in some rooms. The layout is on 3 floors, all served by a passenger lift and a chairlift. All rooms have TV points, emergency nurse call points, their own vanity sink, nightlights and of course central heating.

Types of Care Services Offered at Abbeycroft: The home provides the following types of Personal care: Long Term Care, Short Term Respite Care, Intermediate Care, Continuing Health Care, Re-ablement & Rehabilitation care Services, End of Life Care and Day Care.

Services User Categories: Registered with CQC and can accept the following service user categories: Older People, Dementia (DE), Mental Disorder and PD.

Abbeycroft Residential Care Home is a purpose-built Rossendale accommodation that offers a team of professional carers aspiring to the highest standards of healthcare.

The aim is to maintain efficient and personalised care services while offering residents a flexible living environment in which they feel empowered to pursue their own tastes and lifestyles.

Residents enjoy well-kept lawns and a courtyard and a varied programme of activities to enjoy, with loved ones welcome to join in with when visiting.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £899 – £899
  • Self-Funded Residential Dementia Care: £950 – £950
  • RESPITE Self-Funded Residential Care: £899 – £899
  • RESPITE Self-Funded Residential Dementia Care: £950 – £950

No Top-ups for Local Authority Clients.

These prices are only a guideline, please contact Abbeycroft Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Halima Rashid (Manager)

Local Authority / Social Services

Admission Criteria

  • Residents 18 -65 + years and over & Local Authority, NHS, Self-funding, referrals
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1985
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (4)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Parking

  • On-site Parking Available

Abbeycroft Residential Care Home Reviews (43)

Total of 43, showing 21-40
9.5

Abbeycroft Residential Care Home has a Review Score of 9.5 (9.509) out of 10, based on 15 reviews in the last 2 years. Over all time Abbeycroft Residential Care Home has 43 reviews.

Overall Experience

  • 28
  • 12
  • 2
  • 0
  • 1

Date Published

43
5
7
15
28

Review from E W (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has really settled at Abbeycroft in the past 12 months. She compliments the food on a regular basis, and I have seen firsthand how good it looks and smells. The staff are second to none, so caring, friendly, and helpful. The activity coordinator does the entertainment for residents and there are
lots of things going on activity-wise. We as a family are really happy that Mum is being well cared for.

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Review from L H (Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy here. Staff friendly and helpful.

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Review from N C (Husband of Resident) published on 27 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very nice and helpful.

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Review from K L (Daughter of Resident) published on 7 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was placed in Abbeycroft after a lengthy stay in hospital where his mobility deteriorated rapidly. In the six weeks he has been in Abbeycroft he has improved greatly which can only be attributed to the good care and support offered by the staff. Communication and support from both staff and
the management team have also been excellent.

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Review from Jen B (Relative of Resident) published on 13 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my partner visited his gran today after a lengthy absence due to Covid. We received both a warm and informative welcome from a member of staff who put us at ease straight away and it is good to know that my relative is very well looked after indeed. Thank you.

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Review from P P (Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring staff, residents are well looked after here. Very happy.

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Review from D A (Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a happy atmosphere.

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Review from Lynn C (Daughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum has been treated with care and empathy at Abbeycroft. The staff go out of their way to make residents happy. The home is clean and fresh and mum says the food is very good. We have no complaints.

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Review from J C (Daughter of Resident) published on 18 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Because of the Covid pandemic, visits to the care home have not been allowed until recently and only one or two family can now visit. Therefore, it is difficult to comment as our time spent at the home is limited.

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Review from J C (Resident) published on 18 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely staff, so caring.

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Review from Lynne C (Daughter of Resident) published on 3 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring staff are the key to the success of Abbeycroft. They do an amazing job! They are friendly, helpful, proactive and thoughtful. They are a credit to the caring profession.

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Review from Mike W (Grandson of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident since January 2020. She has settled in very well due to the incredible staff that have been so patient, as she is very challenging. She has been treated with the utmost respect and dignity, and as a family, we have been kept informed of everything. I cannot praise the
quality of care highly enough.

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Review from D G (Nephew of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great carers and manager. Made me feel comfortable. Referrals made in a timely manner.
Fantastic atmosphere. Couldn't wish for any better support for my uncle.

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Review from Dave P (Son of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was originally very agitated but over time the staff have helped calm her down and she seems if not happy (would obviously still like to be home) at least pacified.
She is extremely stubborn and we know it isn't always easy to get her to bath etc we accept this but obviously hope all is
done to keep her clean and dry. All is done to try and get her to mix with everyone and maybe over time this area will improve.

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Review from Marie S (Sister of Resident) published on 10 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the way my sister is being cared for. All the staff are very friendly, I couldn't wish for her to be anywhere else. She is really settled and gets on with everyone.

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Review from Monica T (Sister of Resident) published on 10 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff have been brilliant with my brother. Unfortunately, there is no safe outside space for him to go to and he escapes so that he can go for walks as he has always been an outdoors person.

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Review from Norma H (Wife of Resident) published on 10 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am writing on behalf of my husband, who has been in Abbeycroft for over a year. I have no complaints. As homes go it is up there at the top.

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Review from E B (Sister of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are carers and really do care for the residents. My brother has come more alive since he went there. He now takes an interest in life which he didn't before so I would give a big 'thank you' to the whole team at Abbeycroft.

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Review from Patricia W (Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service. Very happy here.

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Review from Jane H (Respite Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, helpful caring and act upon requests and follow up.
Personal property is taken care of and respected. Treat individuals responding to their character, humour.

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Current Review Score: 9.5 (9.509)

Overview of Review Score

The Review Score of 9.5 (9.509) out of 10 for Abbeycroft Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.509 for Abbeycroft Residential Care Home is calculated as follows: ( (126 Excellents x 5) + (27 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (6 Very Poors x 1) ) ÷ 173 Ratings = 4.509

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbeycroft Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Apr 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 30 Jul 2025

Currently, two Rooms/Beds are available.

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