New Thursby Nursing Home

Thank you all at the New Thursby

Annabella is always polite and willingness to help everyone.

Excellent facility. Really looking after my father. All the staff are very friendly and do all they can to help. From those that to help get him out of bed, those that provide daily entertainment to those that provide the great food. It is a real family atmosphere.

The ongoing care and consideration shown for my mum has relieved a great deal of the stress associated with advanced dementia care. Her individual needs are addressed with clear communication provided to me as family.

The staff on all levels have been 100% regarding, health, moneys, wellbeing always in contact and very pleasant.

The new Thursby staff are a shining example of faultless, caring and diligent people. They create a haven of peace and safety. Residents' needs are absolutely paramount in the day-to-day routines. My cousin was treated with the greatest care and respect, but also in a jolly and positive manner. The whole ethos of New Thursby gave me total peace of mind, and the support I myself received during her stay was incredible. Their attention to detail and tailoring their actions to her needs was meticulously planned and executed. Along with exceptional staff led by an extremely conscientious Matron/Manager, the building and bedrooms etc are beautifully maintained to a very high standard. Every single member of staff was courteous and welcoming, and I cannot recommend the New Thursby highly enough. I remain deeply indebted and very grateful to each and every one there.

Thankyou so much

All staff (carers, housekeeping, admin etc) are friendly, kind, caring and supportive. They cover for each other to provide continuity of care (therefore avoiding the need for agency staff) which is so important for residents. The home was always clean and tidy. Facilities are good, including 2 lounges, lovely dining room, hair salon and patio/garden areas. There is also a good activity/entertainment programme and outings arranged regularly. I would definitely recommend this nursing home.

From the moment my mother-in-law came to the New Thursby the care she received was excellent. All the staff are friendly and nothing was too much trouble. The management are also excellent always there to help with any questions. A hard time was made easier with their care and compassion. I would have no hesitation recommending this care home.

john - [son of resident]

I thoroughly recommend the New Thursby, and have done done so in the past.

I find it very reassuring for there to be a local St Anne's-On-The-Sea head office and all the high calibre that is bringing in various respects.

Many thanks to the Manager, Deputy Manager and all the staff at New Thursby Nursing Home for their care and kindness for my aunt whilst she was resident at their care home. Sadly, her stay was short due to her terminal illness, but we couldn't have asked for any better support and nursing care through her end-of-life care and we always felt that she was in safe hands. Communication and friendliness of the staff was exceptional, as it was with the GP services through the home if needed. The manager came to visit her prior to her stay and then to her funeral. The level of care to the end was exceptional.

My mother moved into New Thursby recently. She was hesitant at first as I had been her primary carer for 3 years but she has settled in nicely. Mum told me the staff are helpful and that the home is "nice and warm" and most importantly she feels safe there. My mum always had a nervous disposition so knowing that she's safe and cared for is a great relief. Manager is very personable right from my mum's initial assessment/our first meeting. I have yet to learn all the names but the other staff I've spoken to the most would be a particular nurse - very helpful too. My mum's room is always clean and we were encouraged from the start to bring in her own furniture/décor to make it feel homely - however she wanted. I cannot comment on meals as mealtimes are protected but my mum always seems content. There are activities most weekdays including trips out which are updated weekly on the Activities board outside the main lounge. Residents are free to join in as much or as little as they please.

I'd also like to commend the staff for keeping the home smelling so clean and fresh, thank you.

Really good and friendly staff, highly recommended and very clean.

I feel he is looked after much better here. He looks smart, showered, well fed and activities provided.

The staff at New Thursby are excellent; so many genuinely caring professionals with very high standards, and this has a very positive impact on my mother's experience. My mother has been in New Thursby for over two years now and has really benefitted from the care and attention of the staff in so many ways. Staff have always shown every consideration to me and my family in making arrangements and so on. I would certainly recommend New Thursby.

We know when we are not visiting Mum is looked after to the highest of standards.

I am a resident, I have been here for four years. I am happy and comfortable. Well looked after. Care staff liaise well with my surgery.