New Thursby Nursing Home

604 Clifton Drive North, Lytham St Annes FY8 2RN

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New Thursby Nursing Home

Group: Century Healthcare Ltd

Person in charge: Deborah Thompson (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Old Age

Single Rooms: 34

Shared Rooms: 4

Rooms with ensuite WC: 17

Weekly Charges Guide: Nursing Care Single £503 – £596 , Nursing Care Shared (per person) £471 – £564 (These prices are only a guideline, please contact New Thursby Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on New Thursby Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview of Review Score

The Review Score of 8.1 out of 10 for New Thursby Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for New Thursby Nursing Home in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for New Thursby Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 3.119 Points relating to the number of positive Reviews for New Thursby Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 = 3

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.4 Target = 0.119

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.1 New Thursby Nursing Home has a Review Score of 8.1 (8.119) out of 10 and an Average Rating of 5 out of 5 from 1 Reviews over all time


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend New Thursby Nursing Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to New Thursby Nursing Home

  • Granddaughter of Resident/Service User
    1

When my Nan came to the Thursby from another home she was very poorly, dehydrated and malnourished and had a prognosis of a few weeks. Thanks to excellent food and dedicated care she soon put on weight, gained an appetite and amazed everybody in joining in the marvellous entertainment.

My Nan loved all the staff and it was replicated. My father visited daily and was made welcome, offered refreshments, staff from House Keeping and the care side would pop in for a natter.

I went at different parts of the day/ evening and it was the same. I also took the dog. As my Nan deteriorated her needs changed. They were accommodated for in a change of room so she could access the outside to sit by the beautiful flower baskets and hear the birds sing again. During her last few hours, they were marvellous with us offering comfort, support and just being there. I cannot thank any of them enough for everything they have done. The dignity and love they showed my Nan in the 6 months of her end of life care.

How likely would you be to recommend New Thursby Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Jeremy Heney, M D at New Thursby Nursing Home responded to this review on 02 Jul 2018:

Thank you for your kind words.

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