Priory Park Care Home

Priory Crescent, Penwortham, Preston PR1 0AL
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9.3 42 Reviews
  • Priory Park Care Home, Preston
Priory Park Care Home offers 24-hour nursing care for people with complex medical needs and for those living with dementia, as well as respite care. The home is just a short drive from Preston and close to transport links, making it easily accessible for visitors.

The entire team of qualified carers is dedicated to creating a sense of home and belonging and go above and beyond to understand each resident's needs and wishes. The home has specialist teams trained in the complexities of looking after those with dementia and other long-term medical conditions.

Residents benefit from a lovely garden with a fish pond, where they can relax with their loved ones and engage in social activity.
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Care Provided by Priory Park Care Home

Type of Service

    Nursing Home
  • For a maximum of 40 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Contact Priory Park Care Home to confirm what's included and get a personalised quote:

Contact Priory Park Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Amanda Hodgson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (40)

Priory Park Care Home Reviews (42)

9.3

Priory Park Care Home has a Review Score of 9.3 (9.258) out of 10, based on 11 reviews in the last 2 years.
Over all time Priory Park Care Home has 42 reviews.

Overall Experience
  • 27
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Date Published
  • 42
  • 11
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Reviewer Connection to Priory Park Care Home
  • 18
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Total of 42, showing 21-40
Review from Julia R (Daughter of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The manager of the home is excellent. She is a true advocate for people with Dementia. My dad suffered severe neglect from the hospital he was in and it was because of her persistence and the team at Priory Park that my dad survived and is now recovering and getting better. He is settled in this home
and they feed him well. I can tell he is happy there and even on his birthday they made a cake and sang to him. So, it's not just about the basics but it's about making the residents feel loved and part of a family.
Reply from Amanda Hodgson, Manager at Priory Park Care HomeThank you for this lovely review Julia! Kind Regards.
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Review from V B (Daughter of Resident) published on 10 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother suffers from Alzheimer's and has very complex needs. She can be aggressive to staff. The staff show professionalism and caring abilities towards my mother. The care home is always clean and tidy. Staff are friendly and to the new chef- food looks great! Management keeps us updated and staff
understands mum's needs. Overall, very pleased with the care provided.
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Review from Zoe F (Daughter of Resident) published on 8 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and their team at Priory Park have been outstanding in their care towards our family member. Their open and transparent approach has allowed us to feel secure that our loved one is in the best place. They are well looked after, safe, provided with opportunities to partake in activities and
have their individual needs met as they should be. The manager is incredibly approachable and this is refreshing and reassuring, particularly with a pandemic in place. Nothing is too much trouble for the team, they are all warm and welcoming and take time to speak to all relatives not just the service user. We could not ask for any more from the whole team at Priory Park from management to care team and cleaners to kitchen staff, you are all wonderful and we are so grateful to have such an amazing team looking after our loved one. Thank you!
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Review from Karen C (Daughter of Resident) published on 8 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Priory Park enough, the whole team from management to the healthcare assistants on the floor have helped our family deal with a very difficult and complex situation and have kept Mum's wishes and best interest at the forefront in all decisions. They have not only assisted Mum with
her needs but have supported our family tremendously. Mum loves it here and feels at home which is all we can ask for. Nothing has been too much trouble at any point, no matter what time we phone or visit. The care home setting is lovely, fresh, bright, and clean and they have plenty of activities to help keep Mum entertained and she is socialising more which is something that had stopped when living at home. The chefs will go out of their way to cook something that Mum fancies and have really supported in her dietary requirements. Highly recommend the manager and her whole team.
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Review from C T (Daughter of Resident) published on 5 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is a resident at Priory Park. The staff and management are all understanding to her complex health and care needs and show great kindness. As a family we have experienced good communication with all the team, they keep us informed and involve us in reviews. Every member of staff at Priory Park is
friendly and certainly do their best to help mum in any way they can.
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Review from Susan W (Daughter of Resident) published on 27 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As my mother went to Priory Park during the lockdown in January, I was not allowed upstairs to see her, but they were very good having a hub to visit. The staff are all so friendly and caring, and my mum seems very happy there. The new manager has been very helpful with any requests!
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Review from Val B (Daughter of Resident) published on 20 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Priory for a number of years, on Coniston. I would class the staff as my extended family as they provide, especially at this Covid time, the care and love to my dad that I cant. I can ring at any time and have a reassuring chat. They have communicated of future plans to
enable safe visiting. The staff is amazing and we, as a family, would like to say a big thank you.
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Review from Brian B (Son of Resident) published on 8 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in the home for almost five years. When she first arrived, she was in such a state that we thought we were going to lose her. However, since then she seems to have thrived (apart from an incident of abuse by a member of staff during the previous ownership). This was very traumatic for the
family at the time but was dealt with. Mum seems none the worse for the experience, otherwise, we have been satisfied with her care.
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Review from Paul (Son of Resident) published on 3 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Much improved since the new manager has been in place. The home is more organised and cleaner. Keep up the good work.
Reply from Olivia Shields, Marketing Assistant at Priory Park Care HomeThank you, Paul, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review from H B (Sister of Resident) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and consideration shown to my brother throughout and especially at the end of his life was superb. I was so gratified to see how kindly he was treated by the staff on his floor.
When he sadly died, the care and understanding shown to me was wonderful.
I think Priory Park is an excellent place
and the staff throughout are magnificent.
Reply from Jasmine Bracken, Marketing Administrator at Priory Park Care HomeThank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Priory Park Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your brother with dignity and the compassion he deserved during his time at our home. We hope that his time at Priory Park did see some friendships flourish with both the Care team and residents. Thank you again, if there is anything more we can do please do not hesitate to reach out.
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Review from Brendan C (Son of Resident) published on 18 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident recently and as a family, we can’t complain about the care he received. The staff treated him with dignity and respect as he wasn’t the easiest person to look after. He always looked clean and tidy. The treatment he received at end of life was faultless. All the staff we so
compassionate and empathetic towards my father and my family.
The staff treated the family with so much respect and couldn’t do enough for us. They were also compassionate and empathetic with the family.
I wouldn’t hesitate to recommend this home to friends and family.
Thank you so much for everything.
Reply from Jasmine Bracken, Marketing Administrator at Priory Park Care HomeThank you Brendan for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Priory Park Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your father with dignity and the compassion he deserved during his time at our home. We hope that his time at Priory Park did see some friendships flourish with both the Care team and residents. Thank you again Brendan, if there is anything more we can do please do not hesitate to reach out.
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Review from Jennifer W (Daughter of Resident) published on 16 September 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father came to the home after spending over a month in hospital. He suffers from severe vascular dementia and is receiving palliative care. The staff have been caring, helpful and attentive and the deputy manager has kept us informed whilst showing compassion, kindness and dedication in what is an
extremely distressing time. We appreciate everything that she and the rest of the staff are doing to care for my father and make him comfortable.
Reply from Jasmine Bracken, Marketing Administrator at Priory Park Care HomeThank you, Jennifer, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Priory Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Michelle M (Friend of Resident) published on 9 August 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The carer provided is a little rough around the edges, but with encouragement and communication things could definitely be better. But since being here she has come on a lot better with help and constant badgering from me at the deputy manager. We are getting this moving, so watch this space.
Reply from Ronnie Cavanagh, Marketing at Priory Park Care HomeThank you for sharing your recent experience of our home. We are pleased that it has been positive and look forward to seeing you again soon. Have a fantastic day.
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Review from David J (Brother of Resident) published on 13 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been a resident here since August 2017. He is highly dependent on his carers and they look after all his needs. I have always found the staff to be very caring, helpful and friendly. Priory Park Care home appears to be well managed. It is clean, comfortable and well organised.
Reply from Ronnie Cavanagh, Marketing at Priory Park Care HomeThank you, David, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Priory Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Norman L (Nephew of Resident) published on 25 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie was in Priory Park Care Home for 2½ - 3 years. I have to say in all honesty she was very carefully looked after and in the last month when she deteriorated I couldn't ask for better people to look after her. It gave me great comfort to know that I was only a phone call away when the inevitable
happened. Hats off to the people on my aunt's floor at Priory Park Care Home
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Review from Peter R (Brother of Resident) published on 7 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfactory. Although my sister's health declined the staff seemed understanding. I know that her being permanent in a wheelchair, the staff coped very well. Pleased to see two staff at funeral.
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Review from Lillian O (Friend of Resident) published on 23 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting this care home today I experienced, a warm friendly atmosphere obliging management and staff. A cleaner on duty keeping the cleanliness up to standard which was good. The staff treated my friend with dignity and who was given a drink immediately on request. I thought the security excellent.
As for value for money I can't answer as I have never asked how much is being paid.
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Review from Jean W (Daughter of Resident) published on 20 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have no problems with this care home, they provide excellent care for my dad and I feel they meet all his needs.
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Review from Linda C (Relative of Resident) published on 23 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Like one to one carer. Clean and well cared for.
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Review from D B (Son of Resident) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attentive and caring. My mother does not always enjoy the food. Staff very good.
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Current Review Score: 9.3 (9.258)

Overview of Review Score

The Review Score of 9.3 (9.258) out of 10 for Priory Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.508 for Priory Park Care Home is calculated as follows: ( (100 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 128 Ratings = 4.508
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Priory Park Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Oct 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Park Care Home to verify any information. View our terms and conditions. Priory Park Care Home has an Enhanced Service - more info.