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Hillview Care Home

Crankshaw Street, Rawtenstall, Rossendale, Lancashire BB4 7RA
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Hillview Care Home, Rossendale
Hillview Care Home, Rossendale
Hillview Care Home, Rossendale

Hillview Care Home provides quality nursing and residential care to residents with varying needs, from specialist nursing support to general assistance with everyday living.

Additionally, Hillview offers respite care to allow home carers a much-needed break.

The home is purpose-built and residents benefit from a mature garden with raised flower beds, a fountain, a pond and a number of patio seating areas.

Residents are encouraged to maintain their hobbies in the communal and quiet lounges, and there is also a relaxation and sensory room for all to enjoy.

Care Provided by Hillview Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of care Permanent Respite
Residential Care From £1,000 From £1,000
Residential Dementia Care From £1,000 From £1,000

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

The price(s) shown are provided by the care home. Contact Hillview Care Home for full pricing details and T&Cs.

Contact Hillview Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Bingham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • All visitors welcome.

Parking

  • Ample on site parking to the front of the building.

Hillview Care Home Reviews (46)

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9.6

Hillview Care Home has a Review Score of 9.6 (9.582) out of 10, based on 18 reviews in the last 2 years. Over all time Hillview Care Home has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from Mel B (Relative of Resident) published on 25 October 2023 Submitted via Postal Card
Overall Experience

I visit my aunt every week and the improvement from when she came in last year is amazing. Thank you so much to the care staff at Hillview.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Dear Mel, many thanks for taking the time to review our home. It is a pleasure to care for your aunt. Your kind words are greatly appreciated and I will of course pass them on to the Hillview family.

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Review from Margaret B (Sister of Resident) published on 17 October 2023 Submitted via Postal Card
Overall Experience

I visit my sister every 2 weeks and the home is very friendly.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Many thanks for taking the time to review our home. It is a privilege to care for your sister. Your kind words are greatly appreciated, I will of course pass them on to the Hillview team.

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Review from D C (Niece of Resident) published on 17 October 2023 Submitted via Postal Card
Overall Experience

Lovely warm and friendly staff who care a lot about the residents.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Hillview team.

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Review from Erna F (Wife of Resident) published on 21 July 2023 Submitted via Postal Card
Overall Experience

In the short period my husband was in Hillview Care Home I was extremely satisfied. All the staff were very kind and caring to both my husband and myself.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Dear Erna, Many thanks for taking the time to review our home. It was our pleasure to care for your husband. Your kind words are greatly appreciated and I will of course pass them on to the Hillview family.

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Review from Jan H (Daughter of Resident) published on 12 April 2023 Submitted via Postal Card
Overall Experience
Staff very caring. Dad had to come into Hillview Care Home due to his dementia and mobility issues

Since he's been here he has put on weight and has regained strength in his legs. He couldn't work properly at first but now is using is frame well. The home is clean and well organised. He seems happy here. We are very pleased.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Dear Jan, many thanks for taking the time to review our home. We are privileged to care for your Dad and are delighted that he has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the Hillview team.

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Review from K F (Wife of Resident) published on 27 March 2023 Submitted via Postal Card
Overall Experience

My husband has been in Hillview Care Home for nearly a month after his discharge from hospital. I and my family are impressed by the care he has received at the home. He settled down really well, there is always a good feeling when I visit all the staff are very helpful and easy to talk to.

Reply from Shellene Armstrong, PA at Hillview Care Home

Many thanks for your kind review for Hillview Care Home.

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Review from James D (Son of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

My dad has made a massive improvement due to the staff at Hillview. All staff are polite and respectful to all in the home providing daily activities.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Many thanks for taking the time to review our home. We are delighted with the improvements that your dad has made. Your kind words are greatly appreciated and I will of course pass them on to the Hillview team.

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Review from G W (Resident / Service User) published on 26 February 2023 Submitted via Postal Card
Overall Experience

My brother went into Hillview Care Home in October. He was not eating and was very ill. He is dependent on alcohol. Whilst in Hillview the care he received was excellent. He started to eat and alcohol was monitored. When he came out he was well taking medication regularly, eating and really happy. The staff are amazing and nothing is too much trouble. It is home from home. He is now home and still making progress. Thanks to the care he received.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Many thanks for taking the time to review our home. We are thrilled that your brother is still making progress and are very proud of him. Your kind words are greatly appreciated and I will of course pass them on to the Hillview team.

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Review from Lesley H (Daughter of Resident) published on 21 February 2023 Submitted via Website
Overall Experience

My dad has been a resident at Hillview since Nov 2022. The staff are lovely, very much like Dad is at home. I am made welcome on every visit no matter what time, my dad is so well cared for and I have no worries. Tonight I was shown a video of Dad singing and dancing, he had a lovely valentines afternoon. The staff work so hard they are a credit and should be rewarded for their care and patience, you can feel the warmth when you visit. Whoever reads this should reward these members of staff you are very lucky to have such a loyal hardworking team, the residents are happy, and well looked after. Thankyou.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Many thanks for taking the time to review our home. We are very proud of the team at Hillview and the care they provide. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Hillview family.

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Review from J V (Niece of Resident) published on 18 January 2023 Submitted via Postal Card
Overall Experience

I visit my aunt weekly and would just like to thank the staff and management for the hard work they do. My aunt is so much happier now, and that is all thanks to you and your team. Keep up the hard work and thank you again.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Many thanks for taking the time to review our home. It is our privilege to care for your aunt. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Hillview family.

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Review from N A (Daughter of Resident) published on 22 September 2022 Submitted via Postal Card
Overall Experience

The staff at Hillveiw Care Home were extremely caring and professional. My mother was always happy in her time there.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Dear Nicola, many thanks for taking the time to review our home. It was our pleasure to care for your mum and she is sadly missed by all there. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Hillview.

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Review from C S (Son of Resident) published on 14 September 2022 Submitted via Website
Overall Experience
Hillview care home looked after my Mum from Jan 21 - June 22 after 6 months in hospital. Their care of Mum during COVID was very good with some outstanding carers improving her wellbeing over the first 12 months. In early 2022, a new management team took control with a different regime and many of the staff were clearly unhappy and leaving with agency staff filling in who didn't know Mum. In May 2021, they gave notice that they were removing nursing care as they deemed none of the residents needed it. My Mum was assessed by an independent NHS panel and proven to need nursing care. We had only 1 month to go through the turmoil of moving a fragile old lady to somewhere she could get the appropriate care and they removed nursing before she left. 8 weeks on, they haven't even moved Mum's specially made wheelchair to her new nursing home despite several requests.

If you need care for a loved one, ask yourself whether these are the sort of people you would trust to look after them.

Reply from Paul Millar, Marketing Manager at Hillview Care Home
Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Recruitment within Social Care is challenging, particularly for those that require nursing.

It was our pleasure to care for your Mum and are pleased that she has found a...  

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Review from S B (Friend of Resident) published on 12 September 2022 Submitted via Postal Card
Overall Experience

I attended the home every week to see my good friend and have been doing so for a few years now. I have seen the staff work under pressure but still extremely professional. I have only ever seen them treat the residents with dignity, kindness and respect and I would like to thank them all for their hard work. There has been some recent changes to the home on the management side and I feel the manager and deputy manager are very approachable.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on the team at Hillview.

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Review from Wendy W (Granddaughter of Resident) published on 25 August 2022 Submitted via Postal Card
Overall Experience
Warm, welcoming home that has taken wonderful care of my Nan over the month of July/August she recovered from a hospital stay.

Lovely staff who care for the residents like a family.

Reply from Paul Millar, Marketing Manager at Hillview Care Home

Dear Wendy, Many thanks for taking the time to review our home. It is our pleasure to care for your Nan and are delighted she has enjoyed her stay with us. Your kind words are greatly appreciated and I will of course pass them on to Emma and the team at Hillview.

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Review from Kenneth H (Husband of Resident) published on 30 July 2021 Submitted via Postal Card
Overall Experience

When my wife was taken into residential care I was devastated and lonely. However, it soon became apparent that she was in a very good home and thriving on the care that she received. Her general condition has improved except for mobility and she has made some friends and is mostly cheerful. My son and I, and others, visit her regularly now that we are allowed to and I am happy now that I know that she is well cared for.

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Review from Richard H (Brother of Resident) published on 9 February 2021 Submitted via Website
Overall Experience
Hillview Care Home is a friendly home-from-home place.
The staff have been so kind to me and my family and I can't thank them enough. The care given to my relative has been excellent but above all, kind.

We all highly recommend if you're looking for care in the Rossendale area.

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Review from Claire W (Niece of Resident) published on 9 February 2021 Submitted via Website
Overall Experience
My visit to this care home is always a pleasure. The staff look after my aunt really well and I have no problems with the manager who has always been welcoming even in these difficult times.

I look forward to visiting as soon as I can.

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Review from Mike A (Friend of Resident) published on 18 December 2020 Submitted via Website
Overall Experience

Hillview feels like home straight away. The staff are always friendly and polite. Even with Covid, I have been able to keep in regular contact with my friend and appreciate the efforts staff have made to keep everyone safe. The home always appears clean and tidy and is decorated to a good standard. The company has recently bought the care home a car which will benefit the home tremendously.

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Review from Anne D (Daughter-in-law of Resident) published on 28 August 2020 Submitted via Website
Overall Experience
My father-in-law is having the time of his life at Hillview. He was 91 in February and an afternoon tea was laid out for him and his family. He thoroughly enjoyed being the centre of attention.
As Covid19 hit us in March 2020, the family have been unable to visit but he often features on the Hillview Facebook page. He has joined in with crafting, baking, themed meals such as Chinese, cheese and wine and pizza. He also joins in the keep fit and even took over as leader of one session which kept carers on their toes.
It is true to say that my father-in-law is quite a character and loves to be the centre of attention. He gets lots of this at Hillview.

He has a good size single room and is kept clean and tidy. He is also diabetic and the staff make sure he has his daily injections, something he could never have done if he lived alone. We are grateful to Hillview for the care and attention at a time that is extremely difficult for all.

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Review from Elaine S (Friend of Resident) published on 15 July 2020 Submitted via Website
Overall Experience

Hillview is a friendly place to be. Staff are always friendly and helpful and nothing is too much for them. The home is extremely well decorated, with homely touches around the home. My friend enjoyed the food within the home and especially enjoyed the home baking. I was always made to feel welcome when visiting the home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2022
Overall
Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (3)

Meet the Team (2)

Emma Bingham
Emma Bingham Job Title: Care Home Manager Joined: 2021

Meet Emma Bingham. With over 33 years of experience in the care industry, including 11 years in management roles, Emma Bingham is a dedicated and highly experienced registered manager at Hillview Care Home, where she has been leading the team for nearly 3 years. Throughout her career, Emma has held various roles, from Care Assistant to Home Manager, giving her a well-rounded understanding of care delivery.

Care Team
Care Team Job Title: The Care Team

Meet the care team at Hillview Care Home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillview Care Home to verify any information. View our terms and conditions. Hillview Care Home has an Enhanced Service - more info.