Stocks Hall Care Home Burscough

Mum went into Stocks Hall Burscough in December 2026 having suffered with clots on her brain. Mum also has dementia. She was very frail and had lost a lot of weight. We thought we may be losing Mum. Since then though the care and attention she has received from Stocks Hall has been fantastic. Mum is now more alert which is remarkable from where she was. All the nurses and care staff are wonderful. It really does feel like her new home. Mum loves the food and we are kept informed.

My mother was admitted to Stocks Hall Burscough at the beginning of March 26 and spent 4 weeks in their care. During that time she was treated with genuine respect, kindness and compassion. Every member of staff involved in her care was warm and attentive, always treating her as a person first, rather than just a patient. Mum was very private, traditional lady and her personal care was always carried out with the utmost dignity and sensitivity, which meant a great deal to us. The food was also excellent, well prepared, generous portions and clearly home-cooked. Not only did the team care for mum so thoughtfully but they also took the time to support me during a very difficult period.

My mum sadly passed away recently, Stocks Hall is such an amazing place, my mum had been on the Red Admiral unit for almost 3 years and from day one all the staff have been so caring. They made a very difficult decision so much easier, from the moment my mum moved in we felt such relief knowing that she was being well cared for and was safe. Everyone is so friendly and couldn't do enough for both my mum and us as a family. Keep doing what you're doing, we will always be grateful for everything you did for us all. Xxx

All very good.

I have been visiting my sister for many years at Stocks Hall Care Home on the Peacock ward as she had dementia. I found it was a wonderful unit with lots of compassion and care it was always exceptionally clean and tidy and all the staff so friendly. My sister recently passed and the comfort they gave me was more than anything I could have wished for in her last hours. I will be grateful to them for the rest of my life. Thank you, may god bless them and all the good work they do.

My mum was in Stocks Hall Care Home for over 6 months, until she passed away. The staff were kind, caring and patient with her from the start. They also welcomed Mum's visitors every time we came, including our dog. Nothing was ever too much trouble. We were all treated like family. I couldn't have wished for a better care home for Mum and have no trouble in recommending this care home.

I am very pleased that my father-in-law was looked after in this home. The staff were welcoming and kind. They treat my relative and all the family with great kindness, respect and dignity. Areas were clean and tidy. The food was excellent. My father-in-law regained his appetite and put in weight whilst at the home, recommend this place highly.

Fantastic friendly and caring staff make this care home the perfect place for my dad. My dad is treated with respect, dignity and love. The staff seem to know him and understand him. He has settled brilliantly after struggling in a different care home. what is also amazing is how lovely everyone is to us, his family. For example, they encouraged my 90-year-old mum to eat with my dad. This has made her day. She's so happy she can share a meal with my dad and it helps her as she doesn't need to make her own meal on those days. Thank you for everything!

I visit Stocks Hall Care Home each Saturday morning to visit my uncle. The staff are kind, considerate and compassionate. The home is very clean with a light and airy atmosphere, particularly the resident social space.

My father has been a resident for around two months. He has been really well looked after and is making good progress. All the staff are really friendly and professional, they are really friendly and always give my mother, wife and myself a very warm welcome when we visit. The home is always clean and well-presented.

My husband was transferred to Stocks Hall Burscough in November 2023, and the care he has been given by all the staff, and always with a cheery smile, is second to none. From the moment he arrived, we have both been made to feel so welcome, and nothing is too much trouble. The atmosphere here is not so much one of "being in a care home" but simply that of being "at home" with every person, as I have seen here, both residents and relatives, being cared for as if they were part of a large family and I am able to relax, in the knowledge that he is so happy and settled here.

I no longer have to worry about him.

Our mother has been exceptionally well cared for during her stay. The staff are delightful and always have time for us - and our mother. The home is clean and warm and feels like a home.

The home looked after my dad in his last eight weeks. The managers were very supportive and the staff team very attentive throughout. Staff were particularly kind and emotionally nurturing in their approaches to him and indeed to all of the residents. My dad loved that the staff always said hello and goodbye and took time when he asked them for support and attended to him promptly and with a smile. The ancillary staff were all equally attentive, from the domestic staff to handyperson, and part of the team in welcoming you and being personable. The nurses were supportive in reviewing his care with me and took on board my wishes. The nurses rang me regularly to keep me in the loop whenever anything changed. The managers were always very clearly on the ball and walking the floor to make sure the care was of the highest order too. It was a good feeling from our initial visits to the home through to my dad's death. Your kindness was very much appreciated.

I cannot thank you all enough.

We found the management and staff were the epitome of care, kindness and love shown to my dear wife in the time of her last days of her life. Also to myself and my son and even her family and friends visiting her. I would recommend this nursing home to anyone. First class.

My mum was a resident for a week during end-of-life care. The staff are amazing. I cannot think of anything they could have done differently to have made improvements. Not only did the team provide an excellent level of care for the resident, the team also took good care of the family when visiting the resident, too. Excellent staff who really do care, and who do their job with a smile. Excellent facility, clean, well equipped. Excellent care provided by care assistants and nurses. Well managed. Only the best work there. It is hard to imagine a better place for my mum than Stocks Hall Burscough. This is the standard by which all care homes should aspire to. A big thank you to everyone who cared for our family.

My son is in Stocks Hall Care Home Burscough and my wife as well. When you need to have help and to be looked after, it is full of wonderful staff and professional people. Between them, they are saving my son's life every day. I love all of them. I know every one of them. The job they all do is a wonderful job of looking after people. So dedicated staff at all times. Also, the food is great. The staff sometimes may feel down sometimes, but never show it. Stocks is the best. My wife passed away there, but it's where she wanted to be at the end of her life.

Nothing was too much, if you asked they did it. The nurses were excellent too. Just like to add, Stocks Hall is a very kind and caring home to put your loved ones in.

My cousin has only been in Stock Hall for a few weeks. She is having nursing care. At first, she was sleeping most of the time, but now she is sometimes awake. She cannot communicate, but the staff understand her needs. She's very well looked after. She is kept clean, hydrated and nourished well.