Stocks Hall Care Home Burscough

251 Liverpool Road South, Burscough, Ormskirk L40 7RE
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9.9 38 Reviews
  • Stocks Hall Care Home Burscough, Ormskirk
Stocks Hall Care Home Burscough is a versatile facility, incorporating a wide range of care expertise and capabilities in order to achieve quality solutions for specialist needs.

Together with highly-skilled services, the provider is committed to the comfort and peace of mind of residents, supporting an enjoyable lifestyle where loved ones also feel welcome.

All care is person-centred and professionals place a strong emphasis on building a culture of respect.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sammi Molyneux (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)

Visiting

  • welcome anytime, no appointment necessary

Parking

  • parking spaces within the Homes's ground

Stocks Hall Care Home Burscough Reviews (38)

9.9

Stocks Hall Care Home Burscough has a Review Score of 9.9 (9.937) out of 10, based on 12 reviews in the last 2 years.
Over all time Stocks Hall Care Home Burscough has 38 reviews.

Overall Experience
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Reviewer Connection to Stocks Hall Care Home Burscough
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Total of 38, showing 1-20
Review from R M (Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All very good.
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Review from J C (Sister of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my sister for many years at Stocks Hall Care Home on the Peacock ward as she had dementia. I found it was a wonderful unit with lots of compassion and care it was always exceptionally clean and tidy and all the staff so friendly. My sister recently passed and the comfort they gave
me was more than anything I could have wished for in her last hours. I will be grateful to them for the rest of my life. Thank you, may god bless them and all the good work they do.
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Review from S J (Daughter of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Stocks Hall Care Home for over 6 months, until she passed away. The staff were kind, caring and patient with her from the start. They also welcomed Mum's visitors every time we came, including our dog. Nothing was ever too much trouble. We were all treated like family. I couldn't have
wished for a better care home for Mum and have no trouble in recommending this care home.
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Review from R L (Relative of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased that my father-in-law was looked after in this home. The staff were welcoming and kind. They treat my relative and all the family with great kindness, respect and dignity. Areas were clean and tidy. The food was excellent. My father-in-law regained his appetite and put in weight whilst
at the home, recommend this place highly.
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Review from B W (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic friendly and caring staff make this care home the perfect place for my dad. My dad is treated with respect, dignity and love. The staff seem to know him and understand him. He has settled brilliantly after struggling in a different care home. what is also amazing is how lovely everyone is
to us, his family. For example, they encouraged my 90-year-old mum to eat with my dad. This has made her day. She's so happy she can share a meal with my dad and it helps her as she doesn't need to make her own meal on those days. Thank you for everything!
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Review from J W (Nephew of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit Stocks Hall Care Home each Saturday morning to visit my uncle. The staff are kind, considerate and compassionate. The home is very clean with a light and airy atmosphere, particularly the resident social space.
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Review from Martin L (Son of Resident) published on 5 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident for around two months. He has been really well looked after and is making good progress. All the staff are really friendly and professional, they are really friendly and always give my mother, wife and myself a very warm welcome when we visit. The home is always clean and
well-presented.
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Review from J R (Wife of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was transferred to Stocks Hall Burscough in November 2023, and the care he has been given by all the staff, and always with a cheery smile, is second to none. From the moment he arrived, we have both been made to feel so welcome, and nothing is too much trouble. The atmosphere here is not
so much one of "being in a care home" but simply that of being "at home" with every person, as I have seen here, both residents and relatives, being cared for as if they were part of a large family and I am able to relax, in the knowledge that he is so happy and settled here.
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Review from Audrey M (Wife of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband transferred to Stocks Hall Burscough in December 2023.
He is so settled and happy.
I cannot praise enough the care given to my husband by all the staff.
The food is excellent too.
Everyone is genuinely interested in his welfare and mine too.
I am so pleased with my husband's placement.
I
no longer have to worry about him.
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Review from S R (Son of Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has been exceptionally well cared for during her stay. The staff are delightful and always have time for us - and our mother. The home is clean and warm and feels like a home.
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Review from Sharon G (Daughter of Resident) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home looked after my dad in his last eight weeks. The managers were very supportive and the staff team very attentive throughout. Staff were particularly kind and emotionally nurturing in their approaches to him and indeed to all of the residents. My dad loved that the staff always said hello and
goodbye and took time when he asked them for support and attended to him promptly and with a smile. The ancillary staff were all equally attentive, from the domestic staff to handyperson, and part of the team in welcoming you and being personable. The nurses were supportive in reviewing his care with me and took on board my wishes. The nurses rang me regularly to keep me in the loop whenever anything changed. The managers were always very clearly on the ball and walking the floor to make sure the care was of the highest order too. It was a good feeling from our initial visits to the home through to my dad's death. Your kindness was very much appreciated.
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Review from Paul H (Son of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very welcoming and helpful.
The food is fantastic.
Couldn't wish for a better place for my father to be in.
I cannot thank you all enough.
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Review from Eric S (Wife of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the management and staff were the epitome of care, kindness and love shown to my dear wife in the time of her last days of her life. Also to myself and my son and even her family and friends visiting her. I would recommend this nursing home to anyone. First class.
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Review from M S (Son of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident for a week during end-of-life care. The staff are amazing. I cannot think of anything they could have done differently to have made improvements. Not only did the team provide an excellent level of care for the resident, the team also took good care of the family when visiting
the resident, too. Excellent staff who really do care, and who do their job with a smile. Excellent facility, clean, well equipped. Excellent care provided by care assistants and nurses. Well managed. Only the best work there. It is hard to imagine a better place for my mum than Stocks Hall Burscough. This is the standard by which all care homes should aspire to. A big thank you to everyone who cared for our family.
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Review from Ralph W (Father of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son is in Stocks Hall Care Home Burscough and my wife as well. When you need to have help and to be looked after, it is full of wonderful staff and professional people. Between them, they are saving my son's life every day. I love all of them. I know every one of them. The job they all do is a wonderful
job of looking after people. So dedicated staff at all times. Also, the food is great. The staff sometimes may feel down sometimes, but never show it. Stocks is the best. My wife passed away there, but it's where she wanted to be at the end of her life.
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Review from Karen W (Niece of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recommended Stocks Hall Burscough to my nephew, due to the great care they provided, because the care was excellent from care they gave a very dear friend till end of life. My auntie only had a short time before she died, but her care was the best.
Nothing was too much, if you asked they did it.
The nurses were excellent too. Just like to add, Stocks Hall is a very kind and caring home to put your loved ones in.
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Review from E W (Cousin of Resident) published on 13 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin has only been in Stock Hall for a few weeks. She is having nursing care. At first, she was sleeping most of the time, but now she is sometimes awake. She cannot communicate, but the staff understand her needs. She's very well looked after. She is kept clean, hydrated and nourished well.
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Review from L R (Granddaughter of Resident) published on 5 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having only been in a care home once or twice before, I was a little apprehensive about going to visit my grandad, but all my worries were soon lifted by the amazing staff and environment. It felt homely as soon as I walked in, and I was always welcomed by staff offering any help, tea, coffee and even
meals to enjoy with my grandad too. Although he was very poorly, I did look forward to going to see him, even towards the end of his life, staff and even higher management (deputy) couldn’t do enough, even giving care! I would 100% recommend Stocks Hall Burscough as my whole family truly felt at ease, knowing he was getting high-quality care, human connection/interaction and love from all who worked in the home.
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Review from P M (Daughter of Resident) published on 30 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was transferred to Stocks Hall on 16-5-23. She has improved greatly over the last week; she is taking more fluids and pureed meals. She's brighter and more awake.
The staff are very caring and happy in their work. They are always welcoming and explain how she has been.
It takes special people
to work in the care environment. All the staff I have met are happy and enthusiastic in their work.
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Review from Alison B (Daughter of Resident) published on 21 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Stocks Hall for over five years. As her dementia takes hold, they have moved her from the Red Admiral floor and is now in full nursing care on the Peacock ground floor.
I cannot fault the care provided. The staff are excellent and are very caring and kind. The home is clean, well-maintained
and truly welcoming. I live a long way away, but I am so reassured and feel so comfortable knowing Mum is in the best hands as the carers feel like family too. They keep me informed and up to date with Mum's progress. Overall, I am very happy and feel we made the right choice for Mum.
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Current Review Score: 9.9 (9.937)

Overview of Review Score

The Review Score of 9.9 (9.937) out of 10 for Stocks Hall Care Home Burscough is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.937 for Stocks Hall Care Home Burscough is calculated as follows: ( (135 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 143 Ratings = 4.937
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stocks Hall Care Home Burscough is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sammi

Sammi Molyneux

Job Title: Manager Joined: 1991

Sammi has been employed at Stocks Hall Nursing and Care Group since 1990, initially as an Activities Co-ordinator working between Stocks Hall Residential and Stocks Hall Nursing Home but then promoted in 1991 to Manager of Stocks Hall Residential Home, Ormskirk.


In 1994 she was appointed Nurse Manager of Stocks Hall Burscough a position she still occupies. Throughout her time with Stocks Hall she has continued to develop her skills in all areas of management. She is totally in control of the Burscough Home’s individual budget and her financial understanding & performance is excellent. Her calm, professional and caring nature creates a feeling within the Home that gives Residents and relatives alike total confidence in the care they received. She motivates and supports her staff and encourages them also to develop their own skills.


The company has a strong management team, of which she is a highly valued member and she is happy to support her colleagues whenever necessary. Sammi is particularly skilled in dealing with any grievance or disciplinary matter being thorough and extremely fair; she will only come to a conclusion once all the evidence has been sifted through.


All in-house training for Customer Care and First Aid are provided by her and the feed-back from her courses is very good.

Frequently Asked Questions about Stocks Hall Care Home Burscough

What types of Care is Stocks Hall Care Home Burscough registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stocks Hall Care Home Burscough have?

There are 52 Single Rooms.

What are the Facilities & Services at Stocks Hall Care Home Burscough?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stocks Hall Care Home Burscough to the centre of Ormskirk?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stocks Hall Care Home Burscough to verify any information. View our terms and conditions. Stocks Hall Care Home Burscough has an Enhanced Service - more info.