Stocks Hall Care Home Burscough

251 Liverpool Road South, Burscough, Ormskirk L40 7RE
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9.3 41 Reviews
  • Stocks Hall Care Home Burscough, Ormskirk
Stocks Hall Care Home Burscough is a versatile facility, incorporating a wide range of care expertise and capabilities in order to achieve quality solutions for specialist needs.

Together with highly-skilled services, the provider is committed to the comfort and peace of mind of residents, supporting an enjoyable lifestyle where loved ones also feel welcome.

All care is person-centred and professionals place a strong emphasis on building a culture of respect.
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Care Provided by Stocks Hall Care Home Burscough

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Stocks Hall Care Home Burscough to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Stocks Hall Care Home Burscough to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sammi Molyneux (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)

Visiting

  • welcome anytime, no appointment necessary

Parking

  • parking spaces within the Homes's ground

Stocks Hall Care Home Burscough Reviews (41)

9.3

Stocks Hall Care Home Burscough has a Review Score of 9.3 (9.334) out of 10, based on 9 reviews in the last 2 years.
Over all time Stocks Hall Care Home Burscough has 41 reviews.

Overall Experience
  • 38
  • 3
  • 0
  • 0
  • 0
Date Published
  • 41
  • 3
  • 4
  • 9
  • 32
Reviewer Connection to Stocks Hall Care Home Burscough
  • 15
  • 7
  • 6
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from A H (Son of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff do their very best for my dad. They always listen to my requests for anything to make dad's last days comfortable.
When me and my brother viewed for the first time we were allowed in straight away, I knew this was the place for dad. We were shown around everywhere. Well done Stocks Hall.
Reply from Lisa Fletcher, PR Team Assistant at Stocks Hall Care Home BurscoughThe team here at Stocks Hall Nursing & Care Group are thrilled to hear such good feedback about Stocks Hall Burscough Home. Reviews and ratings are really important to us, our team strives to deliver an excellent experience and we are glad you found this to be the case.
Every Person is Valued. Thank you for the feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.334)

Overview of Review Score

The Review Score of 9.3 (9.334) out of 10 for Stocks Hall Care Home Burscough is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.769 for Stocks Hall Care Home Burscough is calculated as follows: ( (88 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 108 Ratings = 4.769
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.565 Points relating to the number of positive Reviews for Stocks Hall Care Home Burscough is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 9 Positive Reviews ÷ 10.4 = 0.865
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sammi

Sammi Molyneux

Job Title: Manager Joined: 1991

Sammi has been employed at Stocks Hall Nursing and Care Group since 1990, initially as an Activities Co-ordinator working between Stocks Hall Residential and Stocks Hall Nursing Home but then promoted in 1991 to Manager of Stocks Hall Residential Home, Ormskirk.


In 1994 she was appointed Nurse Manager of Stocks Hall Burscough a position she still occupies. Throughout her time with Stocks Hall she has continued to develop her skills in all areas of management. She is totally in control of the Burscough Home’s individual budget and her financial understanding & performance is excellent. Her calm, professional and caring nature creates a feeling within the Home that gives Residents and relatives alike total confidence in the care they received. She motivates and supports her staff and encourages them also to develop their own skills.


The company has a strong management team, of which she is a highly valued member and she is happy to support her colleagues whenever necessary. Sammi is particularly skilled in dealing with any grievance or disciplinary matter being thorough and extremely fair; she will only come to a conclusion once all the evidence has been sifted through.


All in-house training for Customer Care and First Aid are provided by her and the feed-back from her courses is very good.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stocks Hall Care Home Burscough to verify any information. View our terms and conditions. Stocks Hall Care Home Burscough has an Enhanced Service - more info.