Turfcote Care Home with Nursing

Helmshore Road, Haslingden, Rossendale BB4 4DP

Owner: Marshmead Ltd

Person in charge: Liz Irwin (Nursing Services Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 76 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 64

Shared Rooms: 6

Rooms with ensuite WC: 58

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Use sat nav directions for BB4 4DP

Visiting:

If you wish to discuss a particular problem that requires senior input it would be preferable if you would make an appointment where the appropriate trained staff member can give you their exclusive attention.

Parking:

Turfcote is set in 2 Acres and is accessed via a private in/out driveway. parking is available on site.

Latest Care Quality Commission* Report on Turfcote Care Home with Nursing: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.4 Turfcote Care Home with Nursing has a Review Score of 8.4 (8.435)

The Review Score of 8.4 (maximum of 10) for Turfcote Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Turfcote Care Home with Nursing in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.738 for Turfcote Care Home with Nursing is calculated as follows: ( (48 Excellents x 5) + (17 Goods x 4) ) ÷ 65 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.697 Points relating to the number of positive Reviews for Turfcote Care Home with Nursing is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 3 Reviews ÷ 15.2 Target = 0.197

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Turfcote Care Home with Nursing?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Turfcote Care Home with Nursing

  • Daughter of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1
  • more

A massive thank you to all staff and management who looked after my sister. There appeared to be no problem with the release of information when I asked them what the position was. I realise how difficult and frustrating it must be, so with heartfelt thanks once more, it is appreciated.
yours faithfully

How likely would you be to recommend Turfcote Care Home with Nursing? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

My mother has been a resident of Turfcote for 5 years. In this time I have visited annually and always found the care to have been of an excellent standard. Given I reside in Australia I tend to stay for long periods of time when I visit so am privy to the daily comings and goings over the course of a week or so. It's not an easy task looking after such a varied group of ageing people and the team at Turfcote do so with kindness and compassion.

How likely would you be to recommend Turfcote Care Home with Nursing? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has been a resident of Turfcote for some five years. I have been delighted with the care she has received. The manager and her team have provided a safe, clean, protected environment for her and clearly do their best to ensure her contentment.
They are quick to respond to the family's requests and have adapted to her changing needs really well. I feel safe leaving my beloved aunt in their care and she often comments on their kindness.

How likely would you be to recommend Turfcote Care Home with Nursing? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Both my parents moved to Turfcote in October 2014, sharing a beautiful and large double room. Sadly as time progressed the needs of my parents diverged - they both needed different care and this was all recognised and taken care of seamlessly by the staff. After my mother passed away, my father's mental health deteriorated and - again very smoothly - he was transferred to the dementia unit. My father was always treated with the utmost respect and care - the staff (who were fantastic) really cared about him. Thank you Turfcote!

How likely would you be to recommend Turfcote Care Home with Nursing? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My wife moved into the home two weeks ago. I find all the staff friendly with patients and visitors. The home is always clean and tidy on my daily visits. All patients are happy and look to be looked after with care. The staff are always polite with patients and visitors. The bedroom my wife has is clean and tidy and is a good size for one person. What I have seen of the meals given are of good variety with help given if required for patients to eat as much as they can. There are games to entertain people, books to read or to be looked through. Staff try to get to know patients background in their previous life so they can talk about the past and bring back memories.

How likely would you be to recommend Turfcote Care Home with Nursing? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The nursing care I had was very good and the food excellent.

How likely would you be to recommend Turfcote Care Home with Nursing? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Management: Excellent

Rooms: Good

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Care Home Idol 2016

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