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Care Provided by Whitelow House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 32 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Whitelow House Nursing Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Qualitas Care Ltd
- Private Owned
Person in charge
- Mildred Daka (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
- Number of floors: 4
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (1)
Parking
- Free parking on-street
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Whitelow House Nursing Home Reviews (5)
8.0
Whitelow House Nursing Home has a Review Score of 8.0 (7.989) out of 10, based on 1 reviews in the last 2 years.
Over all time Whitelow House Nursing Home has 5 reviews.
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Overall Experience
Date Published
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Review from Marie C (Daughter of Resident) published on 17 February 2025 Submitted via Website•
Overall Experience
My mum has been a resident of Whitelow House for almost 2 years. The care and kindness she has received from the staff and management has been tremendous and I can't thank them enough. I know that she is safe, secure and happy in the nursing home and enjoys interacting with all of the staff. From...
My mum has been a resident of Whitelow House for almost 2 years. The care and kindness she has received from the staff and management has been tremendous and I can't thank them enough. I know that she is safe, secure and happy in the nursing home and enjoys interacting with all of the staff. From my experience I have always seen that the residents are treated with dignity and compassion. I would have no hesitation in recommending Whitelow as a care home to other families.
Review from Jane A (Wife of Resident) published on 13 February 2024 Submitted via Website•
Overall Experience
My husband has been a resident at Whitelow for the past 15 months and has received nothing but the best care. The staff are always kind and give him the best care possible. As he has dementia, they are always keen to keep me up to date with any change of treatment and I have no worries that he is...
My husband has been a resident at Whitelow for the past 15 months and has received nothing but the best care. The staff are always kind and give him the best care possible. As he has dementia, they are always keen to keep me up to date with any change of treatment and I have no worries that he is being treated with dignity and respect.
Review from Steve M (Son of Resident) published on 23 April 2021 Submitted via Website•
Overall Experience
Mum was only here five weeks. The care given was okay. The complaint I have is contrary to the policy comment made by the Matron. I received a voicemail message to inform me Mum had died. I then received a second voicemail inquiring about the funeral director I was using. Not caring, just callous....
Mum was only here five weeks. The care given was okay. The complaint I have is contrary to the policy comment made by the Matron. I received a voicemail message to inform me Mum had died. I then received a second voicemail inquiring about the funeral director I was using. Not caring, just callous. Not right.
↩Reply from David Carnegie, Registered Manager at Whitelow House Nursing Home
I can only apologise. This is indeed against our policy. This sort of information should never be left as a voicemail. Instead, we would normally just leave a message to call us back. All I can offer, by way of an explanation, is that the messages were left by an agency nurse on night duty. She is...
I can only apologise. This is indeed against our policy. This sort of information should never be left as a voicemail. Instead, we would normally just leave a message to call us back. All I can offer, by way of an explanation, is that the messages were left by an agency nurse on night duty. She is a very experienced nurse and I would not have thought that I would need to explain this to her, but it seems like I do. I will talk to her before her next shift with us. Very sorry once again that we made things worse, at this difficult time.
Review from Gillian D (Friend of Resident) published on 8 June 2018 Submitted via Website•
Overall Experience
All staff are very friendly, professional and have been extremely caring towards my friend. The home is run efficiently, has good cleanliness, good communication, and operates a well-run care home. It is always a huge life decision when a family member /friend needs full-time care, but Whitelow has...
All staff are very friendly, professional and have been extremely caring towards my friend. The home is run efficiently, has good cleanliness, good communication, and operates a well-run care home. It is always a huge life decision when a family member /friend needs full-time care, but Whitelow has managed this transition with sensitivity and kindness. The nursing staff have been on the ball and have cared for my friend with speed and dignity. I have no hesitation in recommending this care home for families seeking a caring, attentive and suitable 24 hour caring facility for their loved one.
Review from Cathie S (Daughter of Resident) published on 20 October 2017 Submitted via Website•
Overall Experience
I am delighted with the care that my mother is receiving. It is friendly, respectful, sensitive and highly professional - from all of the staff.
My mother looks much more cheerful and healthy since she joined Whitelow House. It is a huge relief to her family to know that she is receiving such...
I am delighted with the care that my mother is receiving. It is friendly, respectful, sensitive and highly professional - from all of the staff.
My mother looks much more cheerful and healthy since she joined Whitelow House. It is a huge relief to her family to know that she is receiving such excellent care. We have no hesitation in highly recommending Whitelow House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Whitelow House Nursing Home.
Accreditations
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Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Whitelow House Nursing Home
What types of Care is Whitelow House Nursing Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Whitelow House Nursing Home have?
There are 30 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Whitelow House Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Whitelow House Nursing Home to the centre of Morecambe?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitelow House Nursing Home to verify any information. View our terms and conditions. Whitelow House Nursing Home has a Basic Service -what a Basic Service includes.