St Oswald's House

12 Golborne Road, Winwick, Warrington WA2 8SZ

St Oswald's House, Warrington, Cheshire
St Oswald's House, Warrington, Cheshire
St Oswald's House, Warrington, Cheshire

St Oswald's House is a Victorian property that has been converted into a modern care accommodation, retaining much of its original charm through supporting skilled care techniques. Residential, nursing, respite, and palliative care are all available from St Oswald's, with the service having proven effective in assisting with an extensive range of personal needs.

Carers regularly update care packages to keep on top of any developments, with residents also enjoying scenic surroundings, mature gardens and a summer house. The home was first registered in 1987 and consists of a two storey Victorian building and a single storey extension. All rooms are single occupancy and eighteen are equipped with en-suite facilities. It is set in its own grounds in the residential area of Winwick in Warrington. Car parking is available at the front of the premises.

Food is prepared by trained chefs on site, giving residents a range of nutritional and tasty options from a varied daily menu. Special dietary requirements will be catered for.

The home has dedicated activities and recreation staff who oversee a regular programme of events to keep all residents engaged. This will involve daily activities in the home, regular excursions, and special one-off events. Residents and their families are encouraged to participate in planning this programme, to ensure that there is something for everyone.

Group: brighterkind

Person in charge: Susan Dutton (Home Manager)

Local Authority / Social Services: Warrington Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 41

Rooms with ensuite WC: 18

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Situated off the A573, Winwick on Golborne Road - Next to St Oswald's Village Church.

Visiting:

Opening Visiting

Parking:

Onsite parking available

Latest Care Quality Commission* Report on St Oswald's House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 19 May 2017

St Oswalds Care Home offering Residential and Nursing bed vacancies.

Reviews

8.9 St Oswald's House has a Review Score of 8.9 (8.919)

The Review Score of 8.9 (maximum of 10) for St Oswald's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for St Oswald's House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.681 for St Oswald's House is calculated as follows: ( (52 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 72 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.238 Points relating to the number of positive Reviews for St Oswald's House is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 4 Reviews ÷ 8.2 Target = 0.488

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Oswald's House?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Oswald's House

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1
  • more

My aunt has been a resident at St. Oswald's for 2 months. The care she has received since the day she went in, has been excellent. The attention to every detail is superb. I cannot praise each and every member of staff enough, for the care, kindness and support that my aunt has received. Nothing is too much trouble for any of them. The food is excellent and plentiful. The rooms and communal rooms are extremely clean and very cosy. There are regular activities, and residents can join in if they want to.

The home has a lovely warm, homely feel to it. Residents are encouraged to make their rooms their own and have them exactly as they want.

Refreshments and cakes are available for visitors, who are made to feel very welcome and are encouraged to come and go whenever they want. Staff are always on hand to support families as well and are always prepared to answer any queries or questions.

I would highly recommend St Oswald's House Care Home.

How likely would you be to recommend St Oswald's House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother previously lived in very sheltered accommodation and moved into St. Oswald's after spending Christmas through to end of January in hospital when, due to lack of sufficient staff to attend to her care, she deteriorated from needing morning and evening support by visiting care workers and meals provided to being unable to get out of bed, stand, hold her head up, eat or communicate.
The exemplary care provided by St. Oswalds's staff in 3 months, has restored my mother's ability to get out of bed, stand, walk and eat with reasonable support from care workers who provide her with the care and support she needs regardless of the time or day that she needs care or help.

How likely would you be to recommend St Oswald's House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I felt very safe and secure at 'St Oswald's House'. the staff are always there to assist you and help with any problems. The food is excellent and there is a good choice. I wouldn't have to think twice about coming again!

How likely would you be to recommend St Oswald's House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I had to decide to put my mum into St Oswald's on March 13th 2016 as her health had deteriorated. I had always looked after mum myself, it made me very sad to have to make this decision. The staff at St Oswald's were wonderful to mum and the family although mums stay was short as she passed away on 20th April. Mum had always loved her garden, we were so lucky to get a room south facing with french sliding glass doors with wonderful outlook of the garden.

How likely would you be to recommend St Oswald's House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother-in-law came to St Oswald's in late August, prior to that, she has been in hospital for several months. St Oswald's have made a massive difference. My mother-in-law is very well cared for and that reassures her son and I.
The level of care is exemplary, and given with compassion. For us, we can live our lives and work without the stress we had when my mother-in-law was in hospital. We have come to know the staff well. You have a wonderful team at St Oswald's, please treasure and appreciate them. They are irreplaceable.

How likely would you be to recommend St Oswald's House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall standard of care and hygiene is very good and accommodation is very pleasant. Varied activities from Bingo to visiting entertainers is organised on a regular basis and always enjoyed by residents. When a resident is totally immobile, waiting for attention can be frustrating though understand one to one care is not always possible. Since catering has been outsourced the quality and presentation of meals has fallen. The newly appointed Care Home manager, I am sure will take action to remedy this situation.

How likely would you be to recommend St Oswald's House? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for St Oswald's House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at St Oswald's House