St Oswald's House

Always made welcome when we call. Mum is comfortable in her room. At present, she doesn't like to join in activities. The room is looking a little shabby, si an upgrade would be welcome. The food sometimes doesn't suit Mum, but in general, is ok, and changes are starting to be addressed. The carpet needs refreshing.

I am happy that my mum is receiving the appropriate care and is being well looked after. She always seems content when I visit. I am very happy with the activities and social gatherings offered. The staff really make an effort to get everyone involved who wants to be, which is really nice to see.

St Oswald's has taken amazing care of my nana since she moved here. All the staff are so friendly and smiley. As a family, it is great to see the wide variety of activities the residents get up to. The care home is always clean and tidy too. It is comforting knowing how happy and safe my nana is in St Oswald's care.

I have nothing else to describe this facility as excellent. My father is in, without any doubt, one of the best homes he could be in. He is happy, and the staff have always been hospitable and friendly to me, also a lovely place to visit!

My mother has been in St Oswald's House for just nearly two weeks. She seems to be improving slowly. I am hoping that physio is going to help her improve further. My hope is that she can get, hopefully, get better so that in the future she can come home, but with time and care, this is the aim and her health improve to the best it can.

Calm and peaceful.

We had an unexpected event, and Mum was taken to see St Oswald's, and she wanted to stay immediately. Mum, 86, was accommodated four days later. She wanted to join in activities immediately and has adjusted to this full-time accommodation, and likes it to being in a hotel. I am so pleased, and all requested food, hairdress etc, all done.

Covid safety protocol was followed on each of the visits made to my mum.

I always find the staff polite, pleasant and helpful. The venue is always clean and tidy. Mum loves living here and cannot praise it high enough. The Facebook site enables us to see Mum in various activities.

Both my parents have been residents at St Oswald's. Dad sadly passed away. The care provided to both parents is extremely excellent. Nothing is impossible. The support that all the staff give to our family is equally excellent. The home has a "happy environment", and each visit never feels rushed. No matter how busy the staff are, they always take the time to listen to our concerns and answer questions about my mum's health and care. Although Dad passed, the staff still continue to show their care and compassion and always ask how we as a family are coping. St Oswald's is truly a home from home experience.

We are very happy with the care and respect that my relative, who has multiple health problems, is receiving. The home is welcoming, comfortable and hygienic. All the staff we have met from nursing, caring, administration and housekeeping are pleasant and approachable. We would recommend St Oswald's for short term or long term care.

Since my mum was admitted to St Oswald's House almost three years ago, I felt that she has been looked after and cared for with dignity and empathy. I was originally concerned when my mum first went into the home, but my concerns were quickly alliterated due to the contact quality care and attention that she was receiving. This step was an extremely difficult decision to make, but I have absolutely no regrets. Everyone is both hard-working and professional in their approach.

Mum has been a resident since last May and has settled extremely well, and I would say mainly due to the way she feels so loved, cared for and accepted. She feels it is like a family. She was quite fussy about her food, but the staff listened to her and have gone above and beyond to accommodate her and meet her needs. Mum loves the activities, and the team do amazingly well with their ideas! I have found the management and senior nursing staff always approachable and caring towards Mum. I wouldn't hesitate in recommending St Oswald's to anyone.

My aunt has been happy in the months she has been here.

My mother settled in very quickly and was soon taking part in activities/games. She has had her health problems but for the most part, has been well looked after.

It is very reassuring to know that my mum is being kept comfortable, clean and safe.

It's all down to the wonderful and caring staff (and the lovely food they serve).

My dad was at St Oswald's for over five years, it became his home and a second family for us. The care up to and including his final day/hours was of a high standard, the relationship he and we had with staff was brilliant. He had key senior care and nursing staff supporting him daily including the manager, all went above and beyond and all were friendly, attentive and shown empathy and affection to him and his family.

It is hard to find adequate words to express our deep gratitude to the manager and all the nurses, carers and staff at St Oswald’s for their treatment of Mum during her twenty months residence. The cheerful and homely atmosphere of the home and the beautiful grounds, together with the unfailing kindness and compassion of all the staff ensured that Mum was as comfortable as possible throughout her stay and particularly in her last days. Your support for us during this time was also greatly appreciated and will not be forgotten. We hope you all keep safe and well during this difficult time for everybody and that it won’t be long before we can pop in for a cup of tea and a chat.

All we can say is in the short time we have been in contact, thank you to each and everyone involved in running a superb caring home!