Every single member of staff cared for my nan with dignity and kindnessMichaela E(Granddaughter of Resident/Service User)
Every single member of staff cared for my nan with dignity and kindnessMichaela E(Granddaughter of Resident/Service User)
Summerville Care Home, located in a quiet residential area of Stockton Heath in Warrington, provides personalised residential and nursing care to older people.
The professional care team at Summerville takes the time to learn about each resident’s individual hobbies and interests, empowering them to lead an active and fulfilling life. In addition to the range of activities available, residents are also encouraged to take an active role in the Warrington...
Summerville Care Home, located in a quiet residential area of Stockton Heath in Warrington, provides personalised residential and nursing care to older people.
The professional care team at Summerville takes the time to learn about each resident’s individual hobbies and interests, empowering them to lead an active and fulfilling life. In addition to the range of activities available, residents are also encouraged to take an active role in the Warrington community, from building relationships with neighbours in local community groups and schools to arranging sightseeing trips in the local area.
With sitting rooms, space for residents to pursue their hobbies and interests and a lovely dining room, Summerville has a host of places in which to relax, dine, exercise, socialise and be creative.
The delightful landscaped garden and patio is the perfect spot to spend time with friends and family, and is happily looked after by some of the residents. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair. The care home also benefitted from a recent refurbishment, creating a modernised yet homely living environment for residents.
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Summerville Care Home has a Review Score of 9.6 (9.649) out of 10, based on 10 reviews in the last 2 years.
Over all time Summerville Care Home has 60 reviews.
Amazing care home, no concerns. My mum is very happy and well cared for.
Amazing care home, no concerns. My mum is very happy and well cared for.
Very friendly staff, very caring and helpful towards the residents and visitors. Mum has been well looked after from day one/ My father visits twice a day and is made to feel very welcome.
Very friendly staff, very caring and helpful towards the residents and visitors. Mum has been well looked after from day one/ My father visits twice a day and is made to feel very welcome.
The entertainment activities are first-class, well done!
The entertainment activities are first-class, well done!
My mum came to Summerville in January 2024. We are so happy with her care here. All staff are so kind and caring. The food is great and activities, brilliant.
My mum came to Summerville in January 2024. We are so happy with her care here. All staff are so kind and caring. The food is great and activities, brilliant.
Very happy with everything at this home!
Very happy with everything at this home!
My dad was a resident at Summerville for 3 months, whilst he was here he always appeared to be well looked after, content and enjoyed the activities that one member of staff in particular arranged. The staff were always cheerful and attentive, nothing was too much trouble and they were always...
My dad was a resident at Summerville for 3 months, whilst he was here he always appeared to be well looked after, content and enjoyed the activities that one member of staff in particular arranged. The staff were always cheerful and attentive, nothing was too much trouble and they were always caring and kind both to Mum, Dad and myself. The food is excellent, everywhere is very clean and the social areas provide a homely atmosphere for the residents to socialise and get together. It's a wonderful place that I would recommend to anyone.
My mum has been at Summerville Care Home for four and a half years. When I first looked for a nursing home I started my search near to home but wasn't satisfied with any of them, so gradually widened my search. As soon as I walked into Summerville I knew straight away that this was the right one -...
My mum has been at Summerville Care Home for four and a half years. When I first looked for a nursing home I started my search near to home but wasn't satisfied with any of them, so gradually widened my search. As soon as I walked into Summerville I knew straight away that this was the right one - no shouting from dementia sufferers, no offensive smells and just a generally homely atmosphere with good home-cooked food and lovely, caring staff. Sadly the management has changed numerous times which has been upsetting.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We apologise for the frustration you have experienced regarding the high turnover of managers at Summerville Care Home. We understand the importance and need for a stable and consistent...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We apologise for the frustration you have experienced regarding the high turnover of managers at Summerville Care Home. We understand the importance and need for a stable and consistent management team to support in providing the best possible care for our residents. Whilst we have sought to maintain consistent and experienced staff, certain unfortunate circumstances have contributed to the turnover in managerial positions. Please be assured however, that we are actively working to address this issue and finding a solution to ensure greater stability in our management team.
All staff are friendly, helpful and caring, always happy to answer any questions we as a family have. Number one priority is the resident and family come close behind.
All staff are friendly, helpful and caring, always happy to answer any questions we as a family have. Number one priority is the resident and family come close behind.
The only problem is with the staffing within the home. They seem to have an influx of staff who have English as a second language. I often have to ask them to repeat what they are saying. Talking over the telephone is extremely difficult. They are extremely caring, but my mum has great difficulty...
The only problem is with the staffing within the home. They seem to have an influx of staff who have English as a second language. I often have to ask them to repeat what they are saying. Talking over the telephone is extremely difficult. They are extremely caring, but my mum has great difficulty understanding some of them. The home is still looking for a senior manager, which means that the staff lack leadership.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Recruitment is based on skills, values and experience, and all our staff undergo a robust recruitment process where their suitability to support those we are privileged to care for is assessed....
Thank you for your review, we value all feedback as this helps us to improve our service where required. Recruitment is based on skills, values and experience, and all our staff undergo a robust recruitment process where their suitability to support those we are privileged to care for is assessed. It is vitally important our staff can communicate properly with our residents and we ensure this is demonstrated in the interview process. Applicants from all cultures and backgrounds are welcome, as we recognise their contribution to the national and local healthcare economy. Should you experience any specific situations where communication is an issue, please feel free to discuss this with the registered manager at the home.
Caring, helpful and attentive staff, residents and visitors all made to feel important. Spotlessly clean throughout, rooms are nicely decorated and catering is excellent, both in quality and choice, really pleased my father is getting the care and attention he needs. Couldn’t have found a better...
Caring, helpful and attentive staff, residents and visitors all made to feel important. Spotlessly clean throughout, rooms are nicely decorated and catering is excellent, both in quality and choice, really pleased my father is getting the care and attention he needs. Couldn’t have found a better place, many thanks to the whole team.
All the staff are helpful and always smiling, they look after the residents and treat them with dignity and respect as far as I have seen and can't praise them enough. My mum is well cared for and all her needs are met. The food choices are good and all the residents always seem happy when I go in.
All the staff are helpful and always smiling, they look after the residents and treat them with dignity and respect as far as I have seen and can't praise them enough. My mum is well cared for and all her needs are met. The food choices are good and all the residents always seem happy when I go in.
The staff at Summerville Care Home were amazing with my mother, we were really happy with how they cared for her and how they informed the family during her last days. Such a wonderful place. Thank you very much.
The staff at Summerville Care Home were amazing with my mother, we were really happy with how they cared for her and how they informed the family during her last days. Such a wonderful place. Thank you very much.
Every single member of staff cared for my nan with dignity and kindness. The way staff looked after her was excellent, but also the compassion and care given to me and my mum (including other family members) was outstanding. Thank you to all staff at Summerville; you are angels.
Every single member of staff cared for my nan with dignity and kindness. The way staff looked after her was excellent, but also the compassion and care given to me and my mum (including other family members) was outstanding. Thank you to all staff at Summerville; you are angels.
Bright and cheery.
Bright and cheery.
The staff went beyond to look after my mum. They treated her with dignity, care and love, and during her last 8-days, they also looked after us the family day and night and treated us as their family.
The staff went beyond to look after my mum. They treated her with dignity, care and love, and during her last 8-days, they also looked after us the family day and night and treated us as their family.
My father is well looked after and is very happy.
My father is well looked after and is very happy.
Staff are very helpful, and the home has a welcoming feel about it. The staff offer a good level of care and support and establish good relationships with the residents.
Staff are very helpful, and the home has a welcoming feel about it. The staff offer a good level of care and support and establish good relationships with the residents.
The nurses, carers and chefs are so helpful and carry out their duties with love and understanding. My wife and I are so impressed and my wife thinks the meals are great and something to look forward to. Thank you all so much!
The nurses, carers and chefs are so helpful and carry out their duties with love and understanding. My wife and I are so impressed and my wife thinks the meals are great and something to look forward to. Thank you all so much!
Friendly care, no complaints on food. Approachable staff and welcoming. Change of management has been beneficial, proficient and effective.
Friendly care, no complaints on food. Approachable staff and welcoming. Change of management has been beneficial, proficient and effective.
Having 26-years experience of care homes and the challenges they face. I find Summerville to be very efficient and caring. Nothing is too much trouble, and the residents are well cared for and well fed.
Having 26-years experience of care homes and the challenges they face. I find Summerville to be very efficient and caring. Nothing is too much trouble, and the residents are well cared for and well fed.
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Residents at HC-One's Summerville Care Home in Stockton Heath, Warrington, Cheshire, were recently treated to a vibrant and energetic performance by a local youth Morris dancing troupe. The visit, which...
HC-One’s Summerville Care Home in Stockton Heath, Warrington, Cheshire, was visited on Friday 18th July by MP for Warrington South, Sarah Hall. Residents and colleagues of the HC-One owned care...
Residents and colleagues at HC-One’s Summerville Care Home in Warrington, Cheshire, were recently treated to a moving and heartfelt poetry session from Barbara Brittain, aged 87, a cherished resident. Barbara...
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