Summerville Care Home

Hilltop Road, Stockton Heath, Warrington WA4 2EF
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9.8 57 Reviews
  • Summerville Care Home, Warrington
Summerville Care Home, located in a quiet residential area of Stockton Heath in Warrington, provides personalised residential and nursing care to older people.

The professional care team at Summerville takes the time to learn about each resident’s individual hobbies and interests, empowering them to lead an active and fulfilling life. In addition to the range of activities available, residents are also encouraged to take an active role in the Warrington community, from building relationships with neighbours in local community groups and schools to arranging sightseeing trips in the local area.

With sitting rooms, space for residents to pursue their hobbies and interests and a lovely dining room, Summerville has a host of places in which to relax, dine, exercise, socialise and be creative.

The delightful landscaped garden and patio is the perfect spot to spend time with friends and family, and is happily looked after by some of the residents. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair. The care home also benefitted from a recent refurbishment, creating a modernised yet homely living environment for residents.
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Care Provided by Summerville Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Gardens
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1068

These prices are only a guideline, please contact Summerville Care Home to find out the exact price for your requirements.

Contact Summerville Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Summerville Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (2)

Summerville Care Home Reviews (57)

9.8

Summerville Care Home has a Review Score of 9.8 (9.773) out of 10, based on 29 reviews in the last 2 years.
Over all time Summerville Care Home has 57 reviews.

Overall Experience
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Reviewer Connection to Summerville Care Home
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Review from J P (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Summerville in January 2024. We are so happy with her care here. All staff are so kind and caring. The food is great and activities, brilliant.
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Review from Helen B (Daughter of Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with everything at this home!
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Review from Angela C (Daughter of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident at Summerville for 3 months, whilst he was here he always appeared to be well looked after, content and enjoyed the activities that one member of staff in particular arranged. The staff were always cheerful and attentive, nothing was too much trouble and they were always caring
and kind both to Mum, Dad and myself. The food is excellent, everywhere is very clean and the social areas provide a homely atmosphere for the residents to socialise and get together. It's a wonderful place that I would recommend to anyone.
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Review from L B (Daughter of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Summerville Care Home for four and a half years. When I first looked for a nursing home I started my search near to home but wasn't satisfied with any of them, so gradually widened my search. As soon as I walked into Summerville I knew straight away that this was the right one - no
shouting from dementia sufferers, no offensive smells and just a generally homely atmosphere with good home-cooked food and lovely, caring staff. Sadly the management has changed numerous times which has been upsetting.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Summerville Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. We apologise for the frustration you have experienced regarding the high turnover of managers…read more
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Review from A H (Daughter of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are friendly, helpful and caring, always happy to answer any questions we as a family have. Number one priority is the resident and family come close behind.
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Review from G C (Son of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The only problem is with the staffing within the home. They seem to have an influx of staff who have English as a second language. I often have to ask them to repeat what they are saying. Talking over the telephone is extremely difficult. They are extremely caring, but my mum has great difficulty understanding
some of them. The home is still looking for a senior manager, which means that the staff lack leadership.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Summerville Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Recruitment is based on skills, values and experience, and all our staff undergo a robust…read more
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Review from K B (Daughter of Resident) published on 20 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caring, helpful and attentive staff, residents and visitors all made to feel important. Spotlessly clean throughout, rooms are nicely decorated and catering is excellent, both in quality and choice, really pleased my father is getting the care and attention he needs. Couldn’t have found a better place,
many thanks to the whole team.
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Review from S G (Son of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff are helpful and always smiling, they look after the residents and treat them with dignity and respect as far as I have seen and can't praise them enough. My mum is well cared for and all her needs are met. The food choices are good and all the residents always seem happy when I go in.
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Review from Lee D (Son of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Summerville Care Home were amazing with my mother, we were really happy with how they cared for her and how they informed the family during her last days. Such a wonderful place. Thank you very much.
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Review from Michaela E (Granddaughter of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every single member of staff cared for my nan with dignity and kindness. The way staff looked after her was excellent, but also the compassion and care given to me and my mum (including other family members) was outstanding. Thank you to all staff at Summerville; you are angels.
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Review from Natalie B (Friend of Resident) published on 19 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff, very organised.
Bright and cheery.
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Review from Christine E (Daughter of Resident) published on 19 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff went beyond to look after my mum. They treated her with dignity, care and love, and during her last 8-days, they also looked after us the family day and night and treated us as their family.
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Review from P B (Daughter of Resident) published on 19 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, welcoming home.
Staff very caring.
My father is well looked after and is very happy.
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Review from S B (Daughter of Resident) published on 19 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very helpful, and the home has a welcoming feel about it. The staff offer a good level of care and support and establish good relationships with the residents.
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Review from Robert R (Husband of Resident) published on 30 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nurses, carers and chefs are so helpful and carry out their duties with love and understanding. My wife and I are so impressed and my wife thinks the meals are great and something to look forward to. Thank you all so much!
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Review from Tony B (Husband of Resident) published on 14 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly care, no complaints on food. Approachable staff and welcoming. Change of management has been beneficial, proficient and effective.
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Review from P R (Partner of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having 26-years experience of care homes and the challenges they face. I find Summerville to be very efficient and caring. Nothing is too much trouble, and the residents are well cared for and well fed.
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Review from R C (Son-in-law of Resident) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting family we were greeted in a very professional manner. Our relative was dressed smartly and looking well. I would like to thank all the staff for their hard work during the Covid-19 outbreak.
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Review from Colin C (Son of Resident) published on 7 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in care since 5th July 2019 to which this review relates to. She went in for palliative end of life care and was very ill. Over the months she has been totally turned around due to the excellent care provided. The staff are professional in all that they do and mothers wishes and care
are paramount. Mother is now taking part in activities in the home such as the entertainments provided and asks to be got up from her bed to sit in the lounge to have her dinner. The future now looks a lot better for her and this has all been achieved by the care provided by the staff at Summerville Care Home.
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Review from Helen G (Daughter of Resident) published on 17 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
After what seemed like a hard thing to do, to put my relative in a nursing home, I was put at ease with the friendliness of the staff. Nothing is too much trouble. The activities are good. I feel she is safe and secure. As relatives, we are made to feel welcome.
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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Summerville Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.773 for Summerville Care Home is calculated as follows: ( (269 Excellents x 5) + (72 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 344 Ratings = 4.773
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Summerville Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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