Chapel View Care Home, Barnsley, South Yorkshire
Chapel View Care Home, Barnsley, South Yorkshire
Chapel View Care Home, Barnsley, South Yorkshire

Chapel View Care Home is located in the village of Mapplewell just off the A61 between Wakefield and Barnsley.

This purpose built care home provides accommodation in en-suite single occupancy rooms, some of which are spacious enough for sharing.

Chapel View provides TV lounges and a quiet sitting room in which residents can relax and socialise. A separate dining room is available for residents to dine together. Traditional home cooked food using fresh produce is served with daily choices being available. Special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist.

The home provides a varied programme of activities for residents.

Group: Panaceon Healthcare Ltd

Person in charge: Karen Sinclaire (Manager)

Local Authority / Social Services: Barnsley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 39 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 35

Shared Rooms: 2

Rooms with ensuite WC: 37

Facilities & Services: Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Chapel View Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Chapel View Care Home has a Review Score of 9.3 (9.339)

The Review Score of 9.3 (maximum of 10) for Chapel View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Chapel View Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.339 for Chapel View Care Home is calculated as follows: ( (139 Excellents x 5) + (110 Goods x 4) + (39 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 289 Ratings = 4.339

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Chapel View Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 13 Reviews ÷ 7.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    14
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chapel View Care Home?

  • Extremely LIKELY
    17
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chapel View Care Home

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    5
  • Resident / Service User
    4
  • Sister of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

I am more than happy with the level of care my mother receives.
The staff are also very well trained and are all very friendly and helpful.
They are good at keeping me informed with what is happening.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My wife has been resident in this home for almost one year and continues to be happy and comfortable. She enjoys a very good relationship with her carers and her standard of care is excellent. I have had an occasional meal with the residents and the standard of food is very good.

Work has begun to improve the communal rooms in the home, in redecoration and new carpets. I look forward to seeing the updates in the resident's rooms.

How likely would you be to recommend Chapel View Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My mother is well cared for and enjoys being here. The staff are pleasant and helpful given the amount of work they have to do.
Overall standards are good. The home is being redecorated and refurbished but is still providing good care.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am very happy with the care my mum receives here. Considering she is at a severe stage of dementia, I think all the staff do a fantastic job as I know she is not the easiest of people to deal with. Friendly staff who all do their best.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

I feel that Mum has really settled in, she seems quite comfortable around other carers and residents. Some carers are better with her than others. Sometimes she's not as clean as she should be but she can be very stubborn so she needs a lot of prompting to do things. She won't talk much so sometimes her clothes are wet as she hasn't been taken to the toilet, so she needs to be taken more often.

I still do her washing for her so I don't understand why her clothes and underwear go missing, or why she ends up with other people's clothes, but on the whole, it is a good home, and Mum seems happy here. The home itself is a bit old fashioned now and could do with bringing up to date, but it is always kept clean and staff do their best with what they have.

How likely would you be to recommend Chapel View Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Poor

Care very good.
Food good. Building tired.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Karen Sinclaire, Manager at Chapel View Care Home responded to this review on 26 Jun 2017:

Dear Mr H
Thank you for the kind words. We are glad that you are happy with the level of care and the quality of food on offer. As you probably know, we already have a refurbishment plan and it is being rolled out in a phased manner. I am glad to inform you that the lounge carpets are being prioritised and will be replaced in the next few weeks. In addition we now have a brand new Tea Room next to the main dining room, this is ideal for family visits and has direct access to the secure back gardens. We have also decided to refurbish the conservatory space as a games room & pub for all our residents to enjoy. Please let us know if we can do anything else to make your mother's stay with us more comfortable.
Warm Regards,
Karen & Gemma.

Staff here are very caring and patient. They treat everyone individually to their needs. The food is exceptional, freshly cooked on site. Staff are always on hand if you need anything or to talk over concerns on health matters or day to day things. I would and have recommended Chapel View Care Home to others.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Carers are very helpful to my mum, making sure she is kept safe and well looked after. Everything is done in a excellent and good standard. Her needs always comes first. All the staff care annd look after my mum in a caring way.

How likely would you be to recommend Chapel View Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

Very caring environment, residents are well looked after. A lovely atmosphere where nothing is a problem and staff very friendly. Meals are very nice. Rooms are clean and decorated nicely. The home itself is kept clean and carpets are shampooed regularly.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I went in for respite following a hospital admission. I was extremely satisfied with the whole experience. The staff were very good.

How likely would you be to recommend Chapel View Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The cooks work extremely hard to meet every resident's need, the variety of food is excellent, the quality of food is excellent, and both of them are so very friendly. They go above what is expected of them.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother has been resident since October 2016 and has, today, repeated to me how happy she is here. She resisted the original moves but after a pause in arranging she is now very happy. From my point of view, the support and care from staff are good from Management to Carers, is first class. Many thanks to all.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have found every person who I have spoken to or have had to ask any questions relating to my brother, have all been really very helpful and they are a very friendly bunch of people. Nothing is too much trouble for them. No matter what, they always have a lovely smile on their faces.

How likely would you be to recommend Chapel View Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

We as the family of my father would like to thank all the staff of Chapel View for all your wonderful care. My father was admitted on 7th May and although was only there for eleven days, the staff made his last days of life more than comfortable tending for his every needs and giving us - his family great comfort. Once again thank you so much for everything you did.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Mum has dementia and the time had come for her own safety to go into residential care. The staff at Chapel View couldn't be more friendly and helpful. Although mum had stayed there before for respite it was and still is a big move for us all. However with their invaluable help and support things could not have been smoother leaving us all much happier and mum more responsive and well than she has been for a while.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

After my homeral fracture op was placed at Chapel View for respite care which I got for nearly six weeks most care workers very caring and good, helped me get better quickly, would come back again if need be. Food small but tasty could be better for men if larger. Night care very good, two very good care staff night to settle you down, morning a lovely smile to awaken you, lovely. Even the cleaners were very pleasant and helpful to me.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I have been here on respite and everybody has been helpful. I could not wish for better care. If I do need to want these services again in the future I would want to come to Chapel View again. Vegetarian meals provided were excellent.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff and manager are very approachable. They treat my mum with care and respect. They always have the time to talk to myself and my father and give updates in how mum has been that day or since our last visit. I am very happy with the care she is receiving and would recommend the home as a safe caring place.

How likely would you be to recommend Chapel View Care Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father is 99 years old and has lived at Chapel View since April 2015. He is very well looked after, the staff are very kind to him and sympathetic to his needs. Although he is very vulnerable he can walk with assistance and although he is unable to speak clearly he can still make his wishes known, the staff are very receptive to him.
All the staff are very friendly and helpful to visitors. They work well as a team and put the needs of the residents first.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The care my father is getting is very good nice carers.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

The atmosphere in the home is warm and friendly. Activities organiser is a real advantage. Staff are approachable and friendly.

How likely would you be to recommend Chapel View Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

My mum has settled in very well at Chapel View. I feel so much better knowing she is safe and is being well looked after. The staff here are lovely. Always seem very bright and cheery. I think we made the right choice in putting mum into this place.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very friendly staff and helpful.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Very clean premises, pleasant atmosphere. Staff are all very kind, caring and helpful and willing to help in anyway. Our sister is very pleased with the care she has and still is receiving. She even said that this home is her "second home" and far better than hospital.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff work really hard and are very nice and friendly. The home has a very relaxed atmosphere but is in need of some decoration but not much, and there's an issue with outside lighting. The meals are very nice but at teatime, I think there should be more.

How likely would you be to recommend Chapel View Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Aditya Jain, Managing Director at Chapel View Care Home responded to this review on 26 Jan 2016:

Hello Betty, thank you for your feedback. We have now fixed the outside lights and the kitchen menu is being changed to reflect the feedback from the Resident Meeting. The manager will be in touch with you to address your expectations regarding the home decor.

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