Neville Avenue, Kendray, Barnsley S70 3HF
Neville Court provides residential care to adults with mental health problems or complex behavioural needs.
Neville Court has a high ratio of staff due to the complex needs of residents, and the team includes four full time activity staff.
The home provides care for 20 people, with staff working hard to maintain community links and where possible work towards helping residents to return back into community living.
Group: Exemplar Health Care Ltd
Person in charge: Helen Carr (Manager)
Local Authority / Social Services: Barnsley Metropolitan Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Physical Disability • Younger Adults
Specialist Care Categories: Bipolar/Manic Depression • Challenging Behaviour • Head/Brain Injury • Huntington's Disease • Neuropathic • Schizophrenia • Stroke
Admission Information: Ages 18+.
Languages Spoken by Staff (other than English): Polish, Shona, Thai
Single Rooms: 20
Rooms with ensuite WC: 20
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
1. Start out on the M1
2. Leave the M1 at junction 36, then at Tankersley roundabout take the 1st exit onto the A61 Barnsley - South
3. At Birdwell roundabout take the 1st exit onto the A61 Barnsley
4. Turn right onto the A6133
5. At traffic signals turn right onto the A635 Doncaster
6. Turn right onto Neville Avenue
We are happy for people to visit at any time, however should want a specific appointment with the manager please call in advance
Free parking available on site.
Latest Care Quality Commission* Report on Neville Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Neville Court has a Review Score of 7.3 (7.250)
The Review Score of 7.3 (maximum of 10) for Neville Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Neville Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4 for Neville Court is calculated as follows: ( (12 Goods x 4) ) ÷ 12 Ratings = 4
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.25 Points relating to the number of positive Reviews for Neville Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4 Target = 0.250
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Neville Court?
Reviewer Connection to Neville Court
Review submitted from a Postal Card by Lynn C (Mother of Resident) on Friday 12 May 2017. Relates to April 2017.
Attended a meeting to discuss my son's funding requirements. This was done in a proficient way and everybody was in agreement of the likely outcome. My son is being cared for really well and his needs being met. Everybody had a chance to put their feelings across and communicated well. The result of the meeting was very satisfactory and I am pleased overall that my son seems to have settled well at Neville Court.
How likely would you be to recommend Neville Court? Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Neville Court