The Laurels Care Home

High Street, Norton, Doncaster DN6 9EU
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9.9 47 Reviews
  • The Laurels Care Home, Doncaster
The Laurels care home set in the village of Norton offers high standards of care in a safe and comfortable environment.

The Laurels has an experienced team of carers, able to welcome adults with residential and dementia care related needs, while also offering respite placements

Residents can socialise and interact by taking part in the varied programme of activities on offer.

There is a choice of lounges to sit in and relax and a range of nutritious home-cooked meals. Dignity and respect is at the heart of resident care.

The mission of all Trust Care Ltd services is to provide a home that feels like home, without compromising on the quality of care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1275 – £1275
  • Self-Funded Residential Dementia Care: £1275 – £1275
  • RESPITE Self-Funded Residential Care: £1275 – £1275
  • RESPITE Self-Funded Residential Dementia Care: £1275 – £1275

These prices are only a guideline, please contact The Laurels Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Darren Mann-Saunders (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (51)

Visiting

  • Visiting is anytime, no time restrictions.

Parking

  • Free parking on site at the care home.

The Laurels Care Home Reviews (47)

9.9

The Laurels Care Home has a Review Score of 9.9 (9.897) out of 10, based on 23 reviews in the last 2 years.
Over all time The Laurels Care Home has 47 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Laurels Care Home
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Total of 47, showing 1-20
Review from Sue I (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in The Laurels for over 2 years now and from his arrival I have found the team at the care home very professional, friendly and attentive to not just my own dad but to other residents too.
My dad had a health scare in February this year and I could not have asked for better support
from the girls on duty that day (8th Feb 2025). They displayed genuine concerned and empathy and there is no training for that.
The care home itselfs always appears clean and tidy and smells fresh.
If there is a suggestion I could make is that requests for a visit from the audiologists would be followed up. My dad is deaf and with 1 lost hearing aid and the other not working, conversations are difficult.
I have asked for a home visit appoiontment to be made but nothing has been organised as yet. I'd very much appreciate it if this could be followed up please.
I would highly recommend The Laurels.
Reply from Julie Moran, Trust Care at The Laurels Care Home

We really appreciate you taking time to complete a review of the home and the positive feedback you have given on your experience. We will cascade this to our staff team and be in touch with you regarding the home visit, thank you so much.

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Review from Jane T (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I took my mum into laurels care home on 1/8/2025 , I knew it wasn't going to be easy for me or my mum ,,
But the level of care and understanding from the managers & staff involved was absolutely outstanding ,,, what was achieved on that day seemed like a miracle to me , I went home 100% completely
satisfied with no worry for my mums care and safety ,
I've visited this home on numerous occasions at different times and found all the staff very helpful and very caring on every visit which is all I wish for also the atmosphere is so pleasant and the home itself is so homely and immaculate
I am truly grateful my mum is at this home
Reply from Julie Moran, Trust Care at The Laurels Care Home

We really appreciate your review and so good to hear of the positive experience and outcome for you and your mum. We will feed this back to the staff team, thank you so much.

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Review from Jackie R (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have never had any issues with the care my mum recieves from the Laurels care home. All the staff work very hard to ensure there residents are well looked after. They often put functions on for the residents which my mum really enjoys. All staff are pleasant and polite when visiting they have regular
activities during the week provided by a member of staff. the manager is always aproachable and happy to listen to any queries. Overall its the best thing I did moving my mum to the Laurels care home as she is very happy there and recoeves all the care she may need.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to complete a review for us. I am so happy that you feel that you have made the right decision to move your loved one into our care, we know this is never an easy decision to make. I am glad that your mum is happy and settled. Thank you again.

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Review from Dave B (Son of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at The Laurels for over a year. I've been very pleased with the care she's recieved and the professional way the care home is run. I would recommend The Laurels to anyone looking for a care home.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to complete a review for the home. All comments from our reviews are taken on board, so please do not hesitate to speak to the manager if you have any concerns. Thank you.

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Review from Stephen S (Son of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam seems very happy at the laurels,she says the food is very good and the carers are all very friendly, only one small criticism the carpet in her room is getting very grubby and should be replaced.other than that I would rate the laurels five star.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to provide a review for the home, we will look at getting the carpet replaced as soon as possible.

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Review from Elaine G (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Laurels is a safe, clean, friendly home for our increasingly frail mum. There are an assortment of activities and occasional trips out. We are always welcome to visit almost any time. The staff are caring and professional and we are updated regularly on mum's health and well-being.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for your review, we really do value any feedback, and we are happy that you are pleased with all aspects of the home. Thank you.

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Review from Lorraine J (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my experience the laurels is a welcoming place, the staff are professional, caring and supportive.The activities team are amazing and provide many opportunities to stimulate the residents, the laundry staff do a great job identifying unlabelled clothes and making sure they get to the right people.
The meals are varied and enjoyed by all .The domestic staff are always on the go unlike some other homes The Laurels always smells fresh and appears clean. The management team interact with residents and visitors, and are approachable if there is any issues, overall myself and my sisters are very happy with the service our father receives.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to do a review for the home. Any feedback we receive is valuable, and I am happy to read that you are pleased with your dads care and all aspects of the home. Thank you.

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Review from Lesley H (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
At The Laurels I believe my mum to be well cared for, the majority of staff are very friendly to us as visitors and appear to look after the residents very well, I always feel that my mums wishes are considered and carried out appropriately in a timely manner. She does seem very happy although does
struggle at times due to her deteriorating mental health.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to complete the review for us, Any feedback is much appreciated. I am always available to discuss any concerns or suggestions. Thank you.

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Review from Angela E (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum only went into the Laurels on Tuesday si it is too soon to say how she is settling. As a family we are highly delighted with the carers and their relationship with the residents.
Mum says the food is lovely
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to complete the review, I do understand that mum has only just joined us and is difficult to answer all the questions at present, but your feedback is much appreciated. Thank you

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Review from J F (Daughter of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From day one, outstanding care from all staff ensuring residents are well looked after and treating them with kindness and respect. Nothing is too much trouble, the staff go above and beyond looking after the residents.
The home is warm and cosy and kept spotlessly clean.
Lots of activities each week
which keep residents engaged.
Reply from Julie Moran, Trust Care at The Laurels Care Home

Thank you so much for taking the time to give your feedback. It is really good to hear your experience and feedback which is really positive and appreciative. We will feed back to our team at the home.

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Review from R R (Daughter of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, clean and caring staff. I go several times a week and it is always a caring environment.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for your time in completing a review for us, all feedback is gratefully received.

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Review from V E (Sister-in-law of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very happy place, always nice staff, nothing is too much trouble. Sister-in-law is very settled.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to review our service, all feedback is greatly appreciated, If there are ways you feel we could improve certain areas, please speak to me.

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Review from L B (Friend of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the nursing home regularly on coffee mornings to see a friend. My own father was a resident in 2019 for 2 years and I found it outstanding in all aspects and still today it is the same standard. Very welcoming, clean, jolly staff with good understanding of care, plenty of activities daily. I
would and have highly recommended this nursing home to many of my friends for their parents.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to write a review for the home. We do pride ourselves on the outstanding care that is delivered at The Laurels, It is good to know that we continue to do so, and that the activities programme enhances the experiences for our residents.

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Review from J B (Friend of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my friend for 1 year at The Laurels nursing home regularly on coffee mornings and always found everyone very nice. It's clean and well organised. Would recommend to friends.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to review our home. We value all feedback, so it is lovely to know that you have had some lovely experiences whilst visiting us.

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Review from Susan R (Daughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has only been in residence since July 2024 (four weeks). She has settled in brilliantly. She is treated with kindness, respect and dignity. Before going into The Laurels she had become frightened to be on her own after falling but now she is happy and relaxed. Joins in with activities and
has plenty of conversations. Feels like I have my mother back. So thank you!
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to complete the review, it is much appreciated, and we value all feedback given. I'm so happy that we have been able to make a difference not only to your mum, but also to you.

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Review from Connor M (Grandson of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the team at The Laurels. They made a very difficult time much easier for my Nanna as well as the whole family. I will be forever grateful for the quality of care she received, always ensuring her safety and dignity as well as providing her with the respect she deserved.
The cleanliness, quality of room and furnishings, choice of meals and variety of activities offered made her stay as comfortable as could be. Thank you!
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to review the home. We appreciate any feedback, however the greatest satisfaction for us is to know that we made a difference when it mattered, and that we were able to make a difficult transition in someone's life that little bit more 'normal'.

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Review from Linda M (Daughter of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was only at The Laurels for 9 months but liked her time there. It is a very homely place and the staff are loving and caring. I would recommend The Laurels to anyone who is looking for a nursing home.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to review the home, your feedback is very much appreciated.

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Review from B C (Daughter of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't have wished for my mum to be anywhere else, she was looked after with love and compassion from every member of staff from when she went in until her passing.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to review our home. It was a pleasure to care for your mum, and it was a pleasure to have known her.

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Review from K M (Granddaughter of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very reassured when the manager came out to meet my nan and make sure the home could meet her needs. After a few weeks my nan was like a new woman, she was even up and dancing to live music! The care she received was excellent right through the different stages of her deterioration and she loved
all the entertainment. The wonderful staff were incredibly supportive to the whole family and we will always be grateful
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to do this review for the home. It was an absolute pleasure getting to know both your nan and you as a family. Please feel free to visit anytime.

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Review from J S (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Laurels have been extremely welcoming to my dad. They are a lovely team, very caring and understanding of his needs, always keeping me updated. They really take the time to listen and are very helpful in all matters. A lovely home. I can highly recommend it - spotlessly clean. My dad's room is so
lovely and homely. They really take good care of him. Peace of mind for sure.
Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to review our home; it really does mean a lot, and I am glad that you feel that we are doing all we can to ensure that your dad is happy.

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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for The Laurels Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.897 for The Laurels Care Home is calculated as follows: ( (245 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 272 Ratings = 4.897
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Laurels Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Darren

Darren Mann-Saunders

Job Title: Registered Home Manager Joined: 2021

Darren joined the Trust Care family in November 2021.
Darren has worked in Nursing and Social Care for the last 35 years and has a wealth of knowledge and experience. He has been managing Care homes for the last 17 years. Darren is more than happy to help or advise anyone with any queries or questions in respect of the journey to residing in a care home, and its processes.

Dawn

Dawn Gillies

Job Title: Deputy Home Manager Joined: 1995

Dawn has worked at The Laurels for 28 years, and has a wide range of knowledge and experience within the home. She is a well known face and advocate for The Laurels and a great asset to the team.

Louise

Louise Morris

Job Title: Unit Manager Joined: 2001

Louise has worked at The Laurels for 22 years. She has a wide range of knowledge, and experience. Louise is a well known face and representative of The Laurels. She is a well valued member and a great asset to the home.

Anna

Anna Morgan

Job Title: Homes Administrator Joined: 1993

Anna has worked at The Laurels for 30 years. She has taken on many of the roles within the home, including Laundry, Domestic, Care Assistant and now the administration role. Anna, therefore, has a wide range of knowledge and experience to give to the home. She is a very valued member of the team.

Frequently Asked Questions about The Laurels Care Home

What types of Care is The Laurels Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Laurels Care Home have?

There are 51 Single Rooms.

What are the Facilities & Services at The Laurels Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Laurels Care Home to the centre of Doncaster?

7.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Laurels Care Home to verify any information. View our terms and conditions. The Laurels Care Home has an Enhanced Service - more info.