The Laurels Care Home

Lots of activities each week which keep residents engaged.

Very good, clean and caring staff. I go several times a week and it is always a caring environment.

A very happy place, always nice staff, nothing is too much trouble. Sister-in-law is very settled.

I visit the nursing home regularly on coffee mornings to see a friend. My own father was a resident in 2019 for 2 years and I found it outstanding in all aspects and still today it is the same standard. Very welcoming, clean, jolly staff with good understanding of care, plenty of activities daily. I would and have highly recommended this nursing home to many of my friends for their parents.

I have visited my friend for 1 year at The Laurels nursing home regularly on coffee mornings and always found everyone very nice. It's clean and well organised. Would recommend to friends.

My mother has only been in residence since July 2024 (four weeks). She has settled in brilliantly. She is treated with kindness, respect and dignity. Before going into The Laurels she had become frightened to be on her own after falling but now she is happy and relaxed. Joins in with activities and has plenty of conversations. Feels like I have my mother back. So thank you!

I cannot speak highly enough of the team at The Laurels. They made a very difficult time much easier for my Nanna as well as the whole family. I will be forever grateful for the quality of care she received, always ensuring her safety and dignity as well as providing her with the respect she deserved. The cleanliness, quality of room and furnishings, choice of meals and variety of activities offered made her stay as comfortable as could be. Thank you!

My mum was only at The Laurels for 9 months but liked her time there. It is a very homely place and the staff are loving and caring. I would recommend The Laurels to anyone who is looking for a nursing home.

I couldn't have wished for my mum to be anywhere else, she was looked after with love and compassion from every member of staff from when she went in until her passing.

I was very reassured when the manager came out to meet my nan and make sure the home could meet her needs. After a few weeks my nan was like a new woman, she was even up and dancing to live music! The care she received was excellent right through the different stages of her deterioration and she loved all the entertainment. The wonderful staff were incredibly supportive to the whole family and we will always be grateful

The Laurels have been extremely welcoming to my dad. They are a lovely team, very caring and understanding of his needs, always keeping me updated. They really take the time to listen and are very helpful in all matters. A lovely home. I can highly recommend it - spotlessly clean. My dad's room is so lovely and homely. They really take good care of him. Peace of mind for sure.

I could not have wished for better care for my husband and the support he received whilst at The Laurels - the end-of-life care was excellent. I was supported throughout this difficult time by all the staff. Thank you.

Since my nana came to live at The Laurels, she seems more presentable and enjoys the company of staff. My nana's eating habits have improved since being here. The staff always seem willing to help her no matter what she needs. We, as a family, feel more content knowing she is safe.

Thank you and well done to all of you.

My mum has been at The Laurels in Norton now for just over 11 months and the care that she receives is excellent. She did take a few months to settle in but the staff was very supportive to all her needs and Mum now feels at home. Staff always make family members very welcome when we visit and nothing is too much trouble for them.

The Laurels is an excellent care home from the manager down to the cleaners the staff are very helpful and caring towards all residents. The activities and trips are really good and keep all active and entertained all week, week in and week out. I very much recommend anyone needing to place a loved one in care, this is the place, and you will not be disappointed.

Although my Mum only had a short stay at The Laurels, the staff were kind, friendly and caring. There were no visiting restrictions and the staff were very welcoming at all times. I have no hesitation in recommending this lovely home.

My mum has lived at The Laurels for almost four years and we as a family have had no major issues with her care, only a couple of minor ones. She has had a good relationship with her carers despite the fact that she has no real communication skills. She has had a deterioration in her health these past couple of months and the staff have made her as comfortable as possible.

My mum is so obviously well thought of and so well looked after by all the staff, she is at end of life and all the staff ensure she is comfortable and they all make such an effort to make sure her remaining time is as enjoyable as it can be and that she is comfortable and pain free. I really enjoy visiting and I am always made to feel welcome. I am kept informed of everything I need to know. When she first went into The Laurels Nursing Home it was meant to be temporary until I could get her moved closer to me, but she became settled so I decided to make her stay permanent and it was the best decision ever.

My mother is well cared for by a lovely team. She is treated with respect and patience. When we visit, we are always greeted with a smile. We are kept informed, if she is ill or in need of anything. My mum is happy and content. It was a difficult decision for her to go into a home, made easier for her to be at The Laurels.