Ackroyd Clinic

Ackroyd clinic provided high quality care and support for my father. I initially contacted the clinic to source respite care for my father when he took ill and was undergoing medical tests, knowing he was safe while we went on a cruise. Sadly, following a short period in hospital and a terminal cancer diagnosis he was fast-tracked to Ackroyd House for palliative nursing care. The staff are all amazing, work incredibly hard and are dedicated to their duties in caring for the residents. My father passed away peacefully and with dignity at Ackroyd House and we will always be eternally grateful. Thank you to the fabulous manager and staff.

Thank you to everyone at the care home for the outstanding care provided during my mum's time at Ackroyd House. Thank you so much to everyone. +

Thank you Ackroyd x

I am very happy with my husband who suffers with dementia and is in the later stafes, has settled in and is more relaxed than he has for a long time. The staff are amazing, caring and friendly and approachable, as are the management. No one wants to agree for their loved one to be taken into care and I don't think myself and my family could have found a better place for him to be.

My father was cared for really well during his time at Ackroyd clinic. I would recommend this home to anyone looking for a care home for a loved one.

During mum's time at Ackroyd I always felt happy with, and had confidence in, their very capable, caring staff.

For the duration of my mother's stay in Akroyd House, she has been looked after to a very high standard. All staff and management have cared for her and treated her with respect. My mum sadly passed away on 11th September, and she was treated with dignity. Management and staff talked me through her passing. They were fantastic with me. I can't thank them enough for everything.

My mother-in-law was discharged from hospital directly to Ackroyd Clinic for palliative care at the beginning of July. The family have been amazed by the level of care she's been receiving by all the staff. My mother-in-law cannot get out of bed, so is totally dependent. All her needs have been cared for from all the professional, friendly staff.

During my auntie's stay at Ackroyd, the staff were caring, respectful, fun and friendly and made her feel at home. She felt safe. Her clothes were washed and ironed, her room was kept very clean, as was the rest of the home. Loved having her hair done. The food was excellent and had good choices. She really enjoyed the concerts, pantomimes, games, sing-alongs and afternoon teas, which made her feel part of a family and made good friends. Thank you to all of you at Ackroyd.

Mum had been self funding for a year until we lost trust for her & had to move her. She has dementia and wheelchair bound but she had a nasty Black eye, 2 more utis and a chest infection in the past few months. She had lost over 8kg of weight and basically was ignored and treated with no dignity. Marevto sit in a heavy harness while in her wheelchair and electric material chair. I asked repeatedly to loosen the tight straps and when she left on Tuesday she had wounds on the top of both legs. Mum has a needless hospital visit to A&E and nothing wrong with her and they checked everything even after a CT scan. We then found the huge mistakes and photographs of her very sore bottom and mistakes with her medical history & we were not informed of any of this. Therefore as soon as we were aware and retained the report we made quick steps to move mum asap. We got excuses and I went to see mum and she was laid in bed with only a tight sanitary pad on her and nothing to protect her dignity. Bad!

The home has a wonderful atmosphere, the staff are very kind and friendly and will help in any way they can. The care is excellent. Also, the entertainment is very good. My husband enjoys doing little quizzes to help him use his mind and the food is delicious. And plenty of it.

My Mum was a resident for the last year of her life. I'm in awe of anyone that works in this profession, but the staff here were all so compassionate, kind, caring and patient, Mum was always clean, well fed and always had a supply of different food and drinks especially cake or icecream! Her room was always emaculate and her clothes were washed and ironed daily, But also everybody was so welcoming of us too at every visit we was welcomed with a smile an update and a laugh. Mum never joined in the activities as she was bedbound and didn't want to (her choice) which was a shame because everyone looked so happy at the events and games and parties. There's always something to celebrate at Acroyd and so much effort goes into it. Even at the end the support and care both Mum and we received was second to non, As a family we thank each and everyone of you

Thank you, Ackroyd Clinic, for making her final days as comfortable and serene as possible. Your care and kindness will always be remembered.

My dad was admitted to Ackroyd for palliative care. He lived his last 5 weeks in comfort and being well looked after by the staff. Thank you to the team at Ackroyd for taking great care of him. No ratings for activities or value for money as they weren't appropriate.

The care my mum received from this nursing home was brilliant. I can't thank them enough.

A big thank you to all staff and management who kept us informed along the way with Mum's care and were so kind. Thanks all.

Our sincere thanks to you all from all the family.

Thank you.

I am more than happy to review Ackroyd Clinic. Regarding patient-centred care I would rate excellent. The staff do regular reviews with family around Mum's overall care and go beyond to facilitate all her needs. Mum is no longer able to make choices so have developed a plan around what Mum would have wanted to wear, eat and spiritually believed. The staff are all so kind to Mum and her family, nothing is too much for them to do. All managers have been accessible and very attentive.

The staff looked after my mother very well whilst she spent her time here. She had a lovely room with a garden view and they even put a birdhouse on her window as they knew she loved nature and animals. The food was lovely and she would always give the nurses (certain ones in particular) a smile.