Group Review Score(the average from all locations with a review score)
Care Homes Owned by Hermes Care
Hermes Care operates a number of homely and specialist care facilities that work hard to give their surrounding communities the care support they need, through personalised and focused care methods, with emerging techniques incorporated where they will benefit residents and versatile living environments where visitors always feel welcome.
While benefitting from residential care facilities that are ideal for many forms of care, Hermes Care professionals are supported in developing activity programmes...
"I previously moved my brother to this care home from another. I was absolutely blown away with the cleanliness (no smells) The home..."Read all 68 reviews
from £1,100 / week27 rooms
Location Type: Care Home
Swinton Grange Care Home - Opened 2012 is a purpose-built EMI nursing home that can be tailored to many personal care needs, with twenty-seven rooms available including showers in many rooms.
All Hermes... Read more
"Our father was resident at Seven Hills from Nov 25 until his death in May 26. Following a stroke he has significant mental and physical..."Read all 60 reviews
from £950 / week28 rooms
Location Type: Care Home
Seven Hills Nursing Home is a purpose-built EMI nursing home that can be tailored to many personal care needs, with twenty-two rooms available including two dual occupancies.
All Hermes Care accommodations... Read more
"My dad was referred here for rehab after a fall, never expected him to get back on his feet walking again, but he did after the great..."Read all 112 reviews
from £800 / week60 rooms
Location Type: Care Home
Darnall Grange EMI Nursing Home, in Sheffield, is a specialist residential and dementia care facility that employs a skilled and friendly care team and adheres to recognised standards.
Quality and... Read more
"My experience of my mum's care is amazing, put my mind at ease knowing that she is happy and that she is cared for. My mum loves being here..."Read all 55 reviews
from £800 / week21 rooms
Location Type: Care Home
White Rose Court is a twenty-one capacity Sheffield care home dedicated to providing service users with a relaxing retirement, while having 24-hour access to skilled carers.
The home employs qualified... Read more
"From the moment we first walked through the doors, we knew this care home was somewhere special. The kindness, compassion, and genuine..."Read all 54 reviews
from £800 / week52 rooms
Location Type: Care Home
Ackroyd House comes from the respected portfolio of Hermes Care, employing qualified carers and implementing innovative care products to help those with care needs achieve an empowered lifestyle.
In... Read more
"I have consistently found that the care provided by Aaron House is excellent. I am no longer able to care for my wife at home, but I am..."Read all 24 reviews
from £966 / week25 rooms
Location Type: Care Home
Aaron House is a twenty-five capacity Sheffield care home that has benefitted from significant refurbishment in order to offer modern care standards in an environment that is homely and comfortable.
A... Read more
"My mum has been a resident of Treeton Grange for nearly 2 years & in that time We have found that she has been cared for, looked after..."Read all 46 reviews
from £1,000 / week50 rooms
Location Type: Care Home
Treeton Grange is a fifty-capacity residential care and nursing home, purpose-built to enable modern and efficient care, with satisfying living, dining and bedroom areas to be enjoyed by all.
Residents... Read more
"Darnall View was recommended to us last year when we needed to find a suitable home for Mum who has Alzheimer's, and there was some comfort..."Read all 71 reviews
from £800 / week24 rooms
Location Type: Care Home
Darnall View offers a homely residential care and nursing environment, dedicated to achieving a high standard of service over the long-term and being as versatile as possible to people's needs.
Care... Read more
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Showing 1 to 8 of 8
Hermes Care Reviews (490)
9.6
Hermes Care has a Group Review Score of 9.6 (9.555) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hermes Care must have a Review Score.
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Showing 490 reviews matching selected criteria
Review of Darnall Grange Care Home from H H (Daughter of Resident) published on 17 August 2026 Submitted via Postal Card•
Overall Experience
My dad was referred here for rehab after a fall, never expected him to get back on his feet walking again, but he did after the great support he had here. Darnall Grange (upper floor) has a great team which are lovely welcoming, supported Dad for all his needs. we believe he was taken Care of very well staff was amazing
↩Reply from Akbar Ali, Manager at Darnall Grange Care Home
Thank you for your kind and heartfelt feedback. We're delighted to hear that your dad made such positive progress and was able to walk again. Our team at Darnall Grange is committed to providing compassionate, person-centred care and your lovely words mean a great deal to us. We wish your dad continued health and recovery.
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Review of White Rose Court from K J (Brother of Resident) published on 6 August 2026 Submitted via Postal Card•
Overall Experience
Staff are friendly, and polite.
↩Reply from Kelly Green, Manager at White Rose Court
Thank you for taking the time to leave us a review. Its great to hear staff are polite and friendly when you visit your loved one.
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Review of Ackroyd Clinic from P S (Daughter of Resident) published on 30 July 2026 Submitted via Website•
Overall Experience
From the moment we first walked through the doors, we knew this care home was somewhere special. The kindness, compassion, and genuine dedication shown by every member of staff have made such a difference to our family. The team treats every resident with dignity, respect, and warmth, creating an environment that truly feels like home. It is clear that all staff go above and beyond. Communication with our family has always been excellent, giving us reassurance and peace of mind, 24/7.The home is welcoming, clean, and full of friendly faces - we couldn't have asked for a more caring & genuine team to care for my mum. We are incredibly grateful for the care, patience, and compassion shown to our loved one. Knowing that she was safe and cared for during her time there meant more than anything.
Thank you to everyone at the care home for the outstanding care provided during my mum's time at Ackroyd House. Thank you so much to everyone. +
↩Reply from Doina Sfintescu, Manager at Ackroyd Clinic
Thank you so much for taking the time to share your experience with us. Your kind words deeply touch us, and we are grateful for the opportunity to have cared for your mum at Ackroyd House. It warms our hearts that our dedicated team provided personalised care and attention to your mum. We...
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Review of White Rose Court from M M (Sister-in-law of Resident) published on 27 July 2026 Submitted via Postal Card•
Overall Experience
We find the staff pleasant + helpfull
The home is clean & well looked after.
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Review of Treeton Grange from Sharon P (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card•
Overall Experience
My mum has been a resident of Treeton Grange for nearly 2 years & in that time We have found that she has been cared for, looked after loved & cherished by all of the staff, they are all amazing & nothing is ever too much trouble for them, we feel as a family that my mum is being supported through her journey with dementia as are we, from all of the wonderful staff, we would recommend Treeton to anyone needing a home from home environment
↩Reply from Ratidzo Bwande, Manager at Treeton Grange
Thank you so much Sharon for your lovely comments ! We are truly privileged to look after your mom, and your feedback means the world to our staff.
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Review of Darnall Grange Care Home from Betty F (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card•
Overall Experience
Excellent all round care in every respect
Extreemly happy with care given to my mum.
↩Reply from Akbar Ali, Manager at Darnall Grange Care Home
Thank you for taking the time to share your kind feedback. We are delighted to hear that you have been so pleased with the care your mum has received. Your comments are greatly appreciated and will be shared with our team, who are committed to providing high-quality, compassionate care. Thank you for your trust and support.
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Review of Seven Hills Nursing Home from Keren B (Daughter of Resident) published on 1 July 2026 Submitted via Postal Card•
Overall Experience
Our father was resident at Seven Hills from Nov 25 until his death in May 26. Following a stroke he has significant mental and physical impairment. Seven Hills was immaculately clean. warm, homely and comfortable. Residents were treated as individuals. The staff, every single one, were kind, gentle and respectful. We often observed them dealing with challenging residents professionally, calmly and patiently. They had the best equipment to keep dad safe and comfortable. Hoists meant he could have regular baths. The food was excellent. I will be forever grateful for their care and support.
↩Reply from Andreea Lupu, Home Manager at Seven Hills Nursing Home
Dear Karen,
Thank you very much for taking the time to share your experience and for your kind words.
It was a privilege to care for your father during his time at Seven Hills. We are pleased to know that you felt he was treated with kindness, dignity, and respect, and that our team was able...
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Review of Darnall Grange Care Home from Doreen R (Daughter of Resident) published on 29 June 2026 Submitted via Postal Card•
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My experience is of the greatest one could experience.
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Review of Darnall Grange Care Home from Malisa D (Daughter of Resident) published on 24 June 2026 Submitted via Postal Card•
Overall Experience
My mother has received not only compassionate care but also kindness and empathy. A special thank you to the manager who has always listened and actioned any requests. The staff are genuinely happy to provide care and attention to the families as well as the residents. It's reassuring to find nursing homes doing their jobs so well. Thank you.
↩Reply from Akbar Ali, Manager at Darnall Grange Care Home
Thank you for your thoughtful feedback. We are very pleased to hear that your mother has received compassionate care and that you have felt supported by our team. Your kind words about our staff and management are greatly appreciated and we will continue to ensure residents and their families receive the highest standard of care and attention.
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Review of Darnall Grange Care Home from Denise H (Daughter of Resident) published on 24 June 2026 Submitted via Postal Card•
Overall Experience
My mum came in for rehab after being in hospital, then Mum asked to come back in for respite for 2 weeks. Mum has asked to stay permanently, so this makes me feel straight away Mum's happy here. When we have spoken before about her needing care in the future, she was adamant she was not going into care. So this has come as a surprise, she wanted to stay. I'm happy she's happy and safe. The staff are very caring and friendly and the manager is very approachable, which is good. Mum seems more herself since she came in here, she's eating and drinking better and back socialising, which she stopped doing at home. So overall this is the best decision Mum's made and I don't have to worry as much about her and she is happy.
↩Reply from Akbar Ali, Manager at Darnall Grange Care Home
Here's a short and professional response from the Care Home Manager:
Thank you for your kind feedback. We are delighted to hear that your mum feels happy, safe and settled with us. It is wonderful to see her enjoying social activities again and thriving in our community. We appreciate your trust in our team and look forward to continuing to support your mum's wellbeing and independence.
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Review of Swinton Grange from Tracey G (Nephew of Resident) published on 22 June 2026 Submitted via Website•
Overall Experience
I previously moved my brother to this care home from another. I was absolutely blown away with the cleanliness (no smells) The home wherever I went was absolute spotless. The care and empathy they show to the residents and people on care is absolutely unbelievable. God bless them they are like angels what I have seen in previous homes. The attention to detail they give to the residence nothing is too much trouble for them. Staff is always available and can be seen wherever you go. The meals are fab good wholesome food for the residents. If they need anything b what they fancy it's available chocolate milkshakes. Just want to give them a massive thank you for making my kind at peace for the care I can see what has been given. All of you keep up the fantastic work your doing hats off to you all
↩Reply from Janet Sheppard, Manager at Swinton Grange
Thank you for your very kind review your comments are very much appreciated .The team and myself is always grateful for positive feedback .We always aim to provide a high standard of care to enrich the lives of our ladies and Gents who reside at Swinton Grange .
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Review of Treeton Grange from J P (Wife of Resident) published on 19 June 2026 Submitted via Website•
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My husband has spent several weeks at Treeton Grange nursing home over the past year the last time being May 2026. He was quite nervous about going in at first but within a few minutes he was smiling, chatting with everyone and the nervousness had disappeared.Everyone from the manager down are absolutely wonderful, they do their upmost to take care of any needs you might have. My husband now asks when will he be going back on holiday !!! He means Treeton. That says everything to me.
↩Reply from Ratidzo Bwande, Manager at Treeton Grange
We are so grateful for your glowing review! We take great pride in maintaining a warm and welcoming environment and we're delighted that you and your husband have noticed. This wonderful feedback will be shared with all the staff. We are here when your husband is ready for his next holiday!!
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Review of Seven Hills Nursing Home from Sue E (Sister of Resident) published on 18 June 2026 Submitted via Postal Card•
Overall Experience
Mum and I visited my sister today. We were greeted by a lovely carer, all smiles, who led us to where my sister was in the activities area. She was watching her own TV, eating a snack. Many of the staff came to say hello and updated us on how my sister was settling in; she looked content, well cared for and even engaged in singing when "happy birthday" and other songs were played for her. Her room was lovely, bright and cheerful! Overall, we are extremely happy with her care and how her health is improving. Thank you!
↩Reply from Andreea Lupu, Home Manager at Seven Hills Nursing Home
Dear Sue,
Thank you very much for your kind words. It was lovely to hear about your experience visiting our home, and I'm so pleased to know that your sister is happy and well settled at Seven Hills.
I will be sure to share your wonderful feedback with the team.
Best wishes,
Andreea
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Review of White Rose Court from Joanne E (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card•
Overall Experience
My experience of my mum's care is amazing, put my mind at ease knowing that she is happy and that she is cared for. My mum loves being here and it's also helped her mental health.
↩Reply from Kelly Green, Manager at White Rose Court
Thank you very much for taking the time to leave us such positive feedback. It is great to hear that not only is your mum happy here with us but also that you also feel at ease.
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Review of Ackroyd Clinic from Emma P (Daughter of Resident) published on 29 May 2026 Submitted via Website•
Overall Experience
My dad has been a resident at Ackroyd Clinic since January 2026. He settled very quickly and I think this was due to the care and friendliness of the staff. My dad always looks clean and smart. He loves the food! Lovely home cooked food.
Thank you Ackroyd x
↩Reply from Doina Sfintescu, Manager at Ackroyd Clinic
Thank you very much for taking the time to share such a kind and thoughtful review.
We are truly pleased to hear that your father has settled well at Ackroyd House and that he is now feeling happier and more comfortable. It means a great deal to our entire team to know that the care, support and...
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Review of White Rose Court from Sue H (Daughter of Resident) published on 18 May 2026 Submitted via Website•
Overall Experience
A hidden gem. All the staff are amazing who care for everyone on an individual basis whilst treating all the residents like one big family which is very comforting. A warm, friendly, welcoming home where nothing is too much trouble helping both residents and families. All the staff go above and beyond their duties and are very supportive in many different ways. My dad is very well cared for and has improved since arriving in March.
↩Reply from Kelly Green, Manager at White Rose Court
Thank you for taking the time to feedback such kind words. I am very proud of our team at Whiterose and it is nice to see that our families are too.
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Review of Darnall Grange Care Home from Carol H (Partner of Resident) published on 15 May 2026 Submitted via Postal Card•
Overall Experience
My partner was transferred to Darnall Grange after a stay in hospital. I must say that the physiotherapy he received was so good. All the staff, from the doctors to the domestics were so helpful. He is now home and his mobility has improved so much since being in your home. Thank you.
↩Reply from Akbar Ali, Manager at Darnall Grange Care Home
Thank you for your kind words and positive feedback. We are delighted to hear that your partners mobility has improved and that you were pleased with the care and physiotherapy provided by our team. Your comments will be shared with all staff, who will greatly appreciate your appreciation. We wish your partner continued progress and good health at home.
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Review of Seven Hills Nursing Home from C F (Daughter-in-law of Resident) published on 15 May 2026 Submitted via Postal Card•
Overall Experience
My father in law had an assessment bed at Seven Hills. He received excellent care during his time here. The staff were very kind and compassionate. They did everything they could to make him as comfortable as possible. The care felt very personal and staff took the time to really get to know him. He made good progress here regaining his strength and mobility. His needs are complex but were very well met here.
↩Reply from Andreea Lupu, Home Manager at Seven Hills Nursing Home
We are so pleased to hear that your father in law received such good care at Seven Hills. Our team works hard to provide kind, personal support, so it is wonderful to know he felt comfortable and well cared for. Thank you for your kind words, your feedback will be shared with the team. Best wishes.
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Review of Treeton Grange from Graham F (Son of Resident) published on 14 May 2026 Submitted via Postal Card•
Overall Experience
Betty is extremely well cared for. Treated with dignity. Lovely rooms everything managed to a high standard. Lots of activities. Utmost cleanliness. Lovely, friendly caring staff.
↩Reply from Ratidzo Bwande, Manager at Treeton Grange
Thank you for your lovely comments. This will be shared by the staff and will definitely boost everyone's morale!!
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Review of Darnall Grange Care Home from Josh W (Son of Resident) published on 11 May 2026 Submitted via Postal Card•
Overall Experience
Dad was treated with care, dignity and respect by everyone at Darnall Grange. Thank you to all the care staff, nurses, admin and everyone.
↩Reply from Akbar Ali, Manager at Darnall Grange Care Home
Thank you very much for your kind words and thoughtful feedback.
We are truly grateful for your appreciation and are pleased to hear that your dad was treated with care, dignity, and respect throughout his time at Darnall Grange. Your comments mean a great deal to all our care staff, nurses,...
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There are currently no awards/recognitions posted yet for Hermes Care.
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Frequently Asked Questions about Hermes Care
Costs for care homes owned by Hermes Care
Average costs per week for care homes owned by Hermes Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hermes Care, based on 8 out of 8 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£909
Residential Dementia Care
£902
Nursing Care
£950
Nursing Dementia Care
£913
All Care Types
£902
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Average costs per week for care homes owned by Hermes Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hermes Care, based on 8 out of 8 settings.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Hermes Care own?
Hermes Care own 8 Care Homes.
Which Hermes Care Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hermes Care to verify any information. View our terms and conditions. Hermes Care has an Enhanced Service -more info.