Care Homes Owned by Hermes Care in South Yorkshire

Thank you for the lovely review Anita, your kind words have been passed on to all the staff.

Thank you for your kind review .The staff team appreciates your feed back

Thank you for your feedback. We are delighted to hear about your positive experience and that our team provided you with professional, friendly, and attentive care throughout your stay. Your kind words mean a great deal to us and will be shared with the staff. We wish you a smooth recovery and all the best for the future.

Thank you for your kind and thoughtful feedback. We are delighted to hear that your father is settling in well and that you and your family feel reassured by the care and support provided. Your appreciation means a great deal to our team, and we remain committed to ensuring his comfort, dignity, and recovery throughout his stay.

Thank you for your very kind review .We love to read your positive feed back and I will share this with the staff team

Thank you for your kind words. It is much appreciated and i have fed back to our wonderful staff.

Thank you so much for your lovely words. It was a privilege to care for your dad, and we're truly grateful for your trust and support.

Thank you for your kind words positive feedback from our families is very important to the team

Thank you such much for your kind words. It brings us great joy that not only are we looking after our residents well but also their visitors who are very important to our residents.

We hope your mum has settled well into her new care environment. Her deteriorating health was reported to professionals and yourself, with hospital admissions made under GP or paramedic direction. Her black eye, caused by a fall from bed, was reported immediately, and preventative measures were successfully implemented. Her weight loss, monitored due to a BMI over 30, was discussed with her GP, dietitian, and SALT team as potentially linked to underlying conditions. Her care has never been neglected. The equipment used was an insitu sling, not a harness, assessed by staff and specialists. The hospital pack accurately reflected her care needs and included photos showing skin improvement. She has no bed sores, and documentation shows regular care and staff interaction. We believe the care plan is accurate and transparent. We regret the breakdown in trust and wish your mum continued good health.

Thank you so much for your kind and thoughtful words. We're truly grateful for your trust and are honoured to have cared for your mother. Your support means a great deal to all of us at Darnall Grange.