Ackroyd House comes from the respected portfolio of Hermes Care, employing qualified carers and implementing innovative care products to help those with care needs achieve an empowered lifestyle.
In the Home, Ackroyd has 20 single rooms, 18 en-suite rooms with a toilet, and 12 en-suite rooms with a toilet and a wet room. Ackroyd is also equipped with assisted bathing and nurse call systems.
Carers treat each service user as an individual...
Ackroyd House comes from the respected portfolio of Hermes Care, employing qualified carers and implementing innovative care products to help those with care needs achieve an empowered lifestyle.
In the Home, Ackroyd has 20 single rooms, 18 en-suite rooms with a toilet, and 12 en-suite rooms with a toilet and a wet room. Ackroyd is also equipped with assisted bathing and nurse call systems.
Carers treat each service user as an individual and maintain a welcoming attitude towards family members and other visitors.
RATED ***** "GOOD" BY ROTHERHAM BOROUGH COUNCIL (October 2023)
Contact Ackroyd Clinic to confirm what's included and get a personalised quote:
All our fees are assessed on need. The figures quoted are an approximate range., please discuss your requirements with our Registered Manager who will provide an accurate figure based on the needs assessed.
The price(s) shown are provided by the care home. Contact Ackroyd Clinic for full pricing details and T&Cs.
Ackroyd Clinic has a Review Score of 9.5 (9.486) out of 10, based on 15 reviews in the last 2 years.
Over all time Ackroyd Clinic has 55 reviews.
My dad was a resident at Ackroyd Clinic for just under 3 years. We, as a family, were very reassured of Dad's safety and wellbeing. The carers were absolutely brilliant, a very caring and kind team in the dementia unit.
My dad was a resident at Ackroyd Clinic for just under 3 years. We, as a family, were very reassured of Dad's safety and wellbeing. The carers were absolutely brilliant, a very caring and kind team in the dementia unit.
We had a 2 week initial respite period for my mother at Ackroyd Clinic, to give us time to find a placement, however, we decided that this is the place for her. We are regularly updated on my mother's progress and she is now better than she was at home. We were even able to visit in the garden...
We had a 2 week initial respite period for my mother at Ackroyd Clinic, to give us time to find a placement, however, we decided that this is the place for her. We are regularly updated on my mother's progress and she is now better than she was at home. We were even able to visit in the garden which brought the family reassurance. We had one concern that was swiftly acted on by the manager and an official response was sent to us.
Thank you for your review , is has been appreciated by all our staff
Staff all very helpful and care given is very good.
Staff all very helpful and care given is very good.
The staff are wonderful, caring and attentive. Mum's needs are met, she is clean, well-fed and most of all very happy and comfortable in this environment. This is a huge relief for me and my brother to know she is settled and made 'part of Ackroyd's family'.
The staff are wonderful, caring and attentive. Mum's needs are met, she is clean, well-fed and most of all very happy and comfortable in this environment. This is a huge relief for me and my brother to know she is settled and made 'part of Ackroyd's family'.
My mother was taken into respite after being in and out of hospital as she was unable to mobilise and was having major issues with infections in her legs. The staff are friendly and helpful and she has been very well looked after. I have been able to take my cat to see her as she has been missing...
My mother was taken into respite after being in and out of hospital as she was unable to mobilise and was having major issues with infections in her legs. The staff are friendly and helpful and she has been very well looked after. I have been able to take my cat to see her as she has been missing her own cat and both staff and patients have enjoyed his visits, which has been beneficial to their wellbeing. Mother has also participated in craft activities which she has enjoyed. After initial concerns that she would not settle, she has settled well due to the care and attention of the staff. She particularly praises the food which she has enjoyed and there is an excellent choice.
My grandparents are both in the dementia ward at Ackroyd Clinic and I couldn't be more pleased with the level of care they are receiving. The carers really care about them and show a high level of professionalism. My grandparents are very happy, which I was very happy with given how hard they are...
My grandparents are both in the dementia ward at Ackroyd Clinic and I couldn't be more pleased with the level of care they are receiving. The carers really care about them and show a high level of professionalism. My grandparents are very happy, which I was very happy with given how hard they are to please. It was very difficult to find a place for them and there has been a great deal of worry about their care and these worries have been allayed. I am especially impressed by how much the floor head cares for my grandparents and how much regard they have for him in return.
Many thanks for your wonderful review of Ackroyd, it is a pleasure to have them in our home.
We, as a family, can't thank them enough.
We, as a family, can't thank them enough.
My husband has always enjoyed his stays here and finds all the staff are professional, caring and treat him with respect. I also find the same when having to deal with either management, administration nursing or caring staff.
This establishment has a very warm, friendly atmosphere where people...
My husband has always enjoyed his stays here and finds all the staff are professional, caring and treat him with respect. I also find the same when having to deal with either management, administration nursing or caring staff.
This establishment has a very warm, friendly atmosphere where people can relax and the gardens are a lovely place for all.
The only thing negative, I would like to see the home have a redecorate as the décor is looking tired and needs...
The only thing negative, I would like to see the home have a redecorate as the décor is looking tired and needs retouching in areas for the money the residents pay.
Bed and room extremely comfortable.
Bed and room extremely comfortable.
Most of the staff are very pleasant and helpful. Nothing is too much trouble for them and are lovely to visitors too. Ackroyd is very clean and the meals look and taste gorgeous too.
Most of the staff are very pleasant and helpful. Nothing is too much trouble for them and are lovely to visitors too. Ackroyd is very clean and the meals look and taste gorgeous too.
Mum has been a resident in Ackroyd Clinic for three years. She seems settled and happy. The few problems we have had with mums care have been dealt with efficiently by the management and staff.
Mum has been a resident in Ackroyd Clinic for three years. She seems settled and happy. The few problems we have had with mums care have been dealt with efficiently by the management and staff.
When phoning for news of resident very obliging and helpful. Seems very friendly. Staff, resident settled in well and praises the food. The residents all seem to be happy and content. Nice to be able to bring personal touches in the room and rooms are well equipped and clean.
When phoning for news of resident very obliging and helpful. Seems very friendly. Staff, resident settled in well and praises the food. The residents all seem to be happy and content. Nice to be able to bring personal touches in the room and rooms are well equipped and clean.
My wife has been looked after very good. The food is excellent. The home has a nice atmosphere.
My wife has been looked after very good. The food is excellent. The home has a nice atmosphere.
The staff have been fantastic and helpful and all great to me. I will miss all the staff.
The staff have been fantastic and helpful and all great to me. I will miss all the staff.
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My name is Paulo Barbosa, and I am from Portugal. I have been in England since 2015 and I have been working at Ackroyd House since. I have always...
My name is Paulo Barbosa, and I am from Portugal. I have been in England since 2015 and I have been working at Ackroyd House since. I have always been passionate about helping people, and I found my calling in being a Nurse. Throughout my career, I have learned many valuable lessons that have shaped me into the leader I am today.
I started my career as a caregiver at Ackroyd to improve my language, so before I start working as a Nurse. As a nurse, I worked my way up the ranks and became a manager. Which has been a challenge and a learning curve. I have been the manager of Ackroyd since April 2022. There are many challenges to overcome, but with hard work, dedication, and Governance Team support, I am able to overcome these obstacles and create a safe and comfortable environment for the residents.
One of the most important things I have learned as a care home manager is the value of communication.Communication is key when managing a team of caregivers, as well as when dealing with the families of the residents. So, we try to make sure that everyone is on the same page, and I encourage open and honest communication. This has helped us to build trust and work together as a team.
Another important lesson I have learned is the importance of empathy. I always try to put myself in the shoes of the residents and their families and think about how I would want to be treated in their situation. This has helped me to create a welcoming and compassionate environment, where the residents feel valued and cared for.
Over the years, I have also learned the importance of staying up to date. I make sure that my staff is trained in the latest best practices. This has helped us to provide the best possible care to our residents and has also helped us to stay competitive in the industry.
Overall, being a care home manager has been a challenging but rewarding experience. I am proud of working for this family and the work we do, and I am grateful to be able to make a positive impact on the lives of the residents and their families. Ackroyd House is not a workplace it is a family home.
I like to think, “Yesterday is the past, tomorrow is the future and today is a gift, that’s why it calls present, so use your gift to be kind and spread kindness to others”.
My name is Monica Bujor, and I have been working in the care home industry for over 8 years. I started my career as a caregiver, and I quickly...
My name is Monica Bujor, and I have been working in the care home industry for over 8 years. I started my career as a caregiver, and I quickly realized that I had a passion for helping people in need. Over time, I worked my way up to become a care home deputy manager, and it has been a challenging and rewarding experience.
As a care home deputy manager, I work closely with the manager to oversee the daily operations of the care home. This includes managing the staff, ensuring regulatory compliance, and providing the best possible care for the residents. I have learned many valuable lessons throughout my career, which have helped me to become a better leader and caregiver.
One of the most important lessons I have learned is the importance of teamwork. It takes a team of dedicated and compassionate caregivers to provide the best possible care for the residents. I work closely with the manager and the staff to create a positive and supportive work environment. This has helped us to build a strong and cohesive team, which is essential for providing high-quality care to our residents.
Another important lesson I have learned is the value of communication. As a deputy manager, I am responsible for communicating with the staff, the residents, and their families. Effective communication is key to building trust and creating a supportive environment for everyone involved. I always make sure that everyone is on the same page, and I encourage open and honest communication.
Over the years, I have also learned the importance of being adaptable. The care home industry is constantly changing, and we need to be able to adapt to new regulations, technologies, and best practices. I make sure that I stay up-to-date with the latest developments in the industry, and I encourage the staff to do the same. This has helped us to provide the best possible care for our residents, and to stay ahead of the competition.
Overall, being a care home deputy manager has been a challenging but rewarding experience. I am proud of the work we do, and I am grateful to be able to make a positive impact on the lives of our residents and their families. I look forward to continuing to learn and grow in this industry, and to helping even more people in the future.
I start working for Hermes Care Group in 2022, and was one of the best decisions taken, this company is like a big family. When I am not working, I love listening to music, reading, and long drives (in special on the seaside ??).If someone would ask me for words of encouragement for someone looking for the right care home, I would say: “Look for positive attitudes and happy people, a home where the feeling matters the most”.
My name is Susan Gibson, but I like to be called Sue. I have been working as an office administrator at Ackroyd House care home for over 4 years. I...
My name is Susan Gibson, but I like to be called Sue. I have been working as an office administrator at Ackroyd House care home for over 4 years. I have always liked helping people, and working in the care industry previously has helped me in my job as an administrator as I understand what is required.
As an office administrator, I am responsible for managing the administrative functions of the care home. This includes handling paperwork, managing schedules, and payroll, and ensuring that the office runs smoothly.As an administrator, I am often the first point of contact for families and visitors. It is important to be friendly, and approachable, and to provide accurate information in a timely manner. I make sure that I am always available to answer questions and address concerns. This has helped to build trust and confidence among our residents and their families.
In a care home, things can change quickly, and it is important to be able to adapt to new situations. I make sure that I am always ready to take on new tasks and responsibilities.
Being an office administrator in a care home has been a rewarding experience. I am proud of the work we do, and I am grateful to be able to make a positive impact on the lives of our residents and their families. I look at the home as a family and enjoy my position within it.
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