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Ackroyd Clinic

183 Moorgate Road, Kingsway, Rotherham, South Yorkshire S60 3AX
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Ackroyd Clinic, Rotherham
Ackroyd Clinic, Rotherham
Ackroyd Clinic, Rotherham

Ackroyd House comes from the respected portfolio of Hermes Care, employing qualified carers and implementing innovative care products to help those with care needs achieve an empowered lifestyle.

In the Home, Ackroyd has 20 single rooms, 18 en-suite rooms with a toilet, and 12 en-suite rooms with a toilet and a wet room. Ackroyd is also equipped with assisted bathing and nurse call systems.

Carers treat each service user as an individual...  

Care Provided by Ackroyd Clinic

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£800 - £1,300£800 - £1,300
Residential Dementia Care£800 - £1,300£800 - £1,300
Nursing Care£800 - £1,300£800 - £1,300
Nursing Dementia Care£800 - £1,300£800 - £1,300

All our fees are assessed on need. The figures quoted are an approximate range., please discuss your requirements with our Registered Manager who will provide an accurate figure based on the needs assessed.

Contact Ackroyd Clinic to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Paulo Barbosa(Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (12)

Visiting

  • All visitors will be between 10:00 am and 19:00 am, avoiding mealtimes, Lunchtime: 12:00 pm to 13:00 pm and Teatime: 16:00pm to 17:00pm. There is an exception for all that are on End of Life Care, they can be visited at any time. (These visiting times may change in case of any outbreak eg COVID-19, D&V, etc)

Parking

  • Ackroyd House has private car park they can use on visiting Ackroyd. However Ackroyd will not take any responsibility for any damage on the vehicles parked at Ackroyd car park.

Ackroyd Clinic Reviews (54)

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9.6

Ackroyd Clinic has a Review Score of 9.6 (9.587) out of 10, based on 19 reviews in the last 2 years. Over all time Ackroyd Clinic has 54 reviews.

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Review from Wendy O (Daughter of Resident) published on 4 July 2024 Submitted via Website
Overall Experience

I can't fault Ackroyd Clinic in any way whatsoever, staff were always very professional and caring and couldn't help enough which made my mum's stay very comfortable as she was there on end-of-life care. Staff really couldn't have done enough. Apart from caring for her, they took time to have a chat and joke with her as this is what mum loved they tried everything possible to get her to eat and drink when she struggled to do this I really wouldn't have wanted my mum anywhere else for her final days she was always cared for in a proper manner.

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Review from Dawn T (Daughter-in-law of Resident) published on 20 June 2024 Submitted via Website
Overall Experience
My father-in-law came out of hospital into the care of Ackroyd House.

He was very poorly in his last home and in hospital. In the past two weeks at Ackroyd House, with the amazing care he is receiving, he is a changed man. Their duty of care is outstanding! They make sure he's comfortable, fed, has plenty of fluids and look after him superbly. All the staff are friendly, kind and compassionate. My father-in-law is extremely happy and after having bad experiences in other homes, I didn't think we would find a home this good. We are all so happy with everything. The home is bright and clean and his room is large and comfortable. The choice of foods at meal times and snacks are plentiful and well cooked. We have met the owner, manager and lots of staff who are all informative and friendly.

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Review from Stuart P (Son of Resident) published on 15 March 2024 Submitted via Website
Overall Experience

Mum has been a resident at the home for three years and is now on an end-of-life care plan. The management of the home has been very supportive of what can often be an emotional and stressful journey. The staff are excellent - they are always pleasant and helpful, and the care given to Mum has been second to none. The rooms and communal areas are well-maintained and spotlessly clean. The in-house catering and laundry services are also excellent. I have no hesitation in recommending Ackroyd Clinic, and I am very grateful to everyone there.

Reply from Paulo Barbosa, Home Manager at Ackroyd Clinic

Thank you very much for your feedback; I will make sure that the staff is aware of it. Again, thank you for these words.

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Review from Melony W (Daughter of Resident) published on 14 March 2024 Submitted via Website
Overall Experience

Wow what can I say, absolutely amazing care given to my step-dad. All of u have been fantastic, you really are in the job for care. We want to thank you all, absolutely outstanding, looked after us all as a family, as well as our dad.

Reply from Paulo Barbosa, Home Manager at Ackroyd Clinic

Thank you very much for your feedback, I will make sure that the staff is aware of it.

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Review from Kevin L (Son of Resident) published on 18 December 2023 Submitted via Website
Overall Experience
My dad spent the last few weeks of his life here with end-of-life care.
Every single member of staff treated him and us with dignity and care at all times.
There really was no limit to what they could do to make a frankly horrible situation at least a little bit better.

In the end, when he passed they again showed true care and really helped my dad and all our family.

Reply from Paulo Barbosa, Home Manager at Ackroyd Clinic

Thank you very much for your feedback and, I will make sure that the staff is aware of it.

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Review from D C (Son of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience

Although my mother was only in Ackroyd Clinic for two weeks receiving end-of-life care, the staff and the care she received were very good and she was treated with dignity up to the end of her life. The staff were also very helpful to us after her passing, answering all questions we had and contacting the funeral directors.

Reply from Paulo Barbosa, Home Manager at Ackroyd Clinic

I would like to say thank you very much on behalf of all Ackroyd's staff for your review.

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Review from S C (Daughter of Resident) published on 5 October 2023 Submitted via Postal Card
Overall Experience

The nursing home is excellent, staff are amazing and always there when needed. they always contact a member of the family if anything arises in Mum's condition or if ill or has had a fall. Staff are always there to answer any queries about anything we need, to know and chat about. We know Mum is well cared for and looked after well and she is really content in here. We are so pleased with everything.

Reply from Paulo Barbosa, Home Manager at Ackroyd Clinic

I would like to say thank you very much on behalf of all Ackroyd's staff for your review.

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Review from A F (Wife of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience

My husband spent the last three months of his life in Ackroyd Clinic and I was very pleased with the loving care and attention he received from all the carers and nursing staff. Everybody employed there, from the management down treated him with kindness and respect and I will always be grateful to them.

Reply from Paulo Barbosa, Home Manager at Ackroyd Clinic

Thank you very much, it was a pleasure to look after him.

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Review from S R (Daughter of Resident) published on 20 June 2023 Submitted via Postal Card
Overall Experience

The home is a pleasant and friendly place. The staff are all respectful, they listen to family and go above and beyond to make my mum comfortable. The food is amazing and they have a good selection of meals. Rooms and the home are kept impeccably clean. They have good access to information that I have asked advice on and there's not one member of staff that's not helpful. Always have my mum ready for the time we have requested to be ready when we take her out.

Reply from Paulo Barbosa, Home Manager at Ackroyd Clinic

Thank you very much for this feedback. I will make sure that all staff is aware of your feedback.

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Review from Phil W (Son of Resident) published on 5 May 2023 Submitted via Website
Overall Experience
My father spent most of the last year of his life at Ackroyd House before passing away recently.
Before this, he had spent time in three other care facilities in the local area.
The care he received at Ackroyd was head and shoulders above the others, in terms of his personal cleanliness, the cleanliness of his room, his food and his general and medical care.
I can only praise the staff, from the carers to the cleaners and the managers. They have all been so friendly, helpful and easy to speak to.

From my family's point of view, my parents move to Ackroyd has been a big positive in every area.

Reply from Paulo Barbosa, Home Manager at Ackroyd Clinic

Thank you very much. It was a pleasure to look after him, he was a gentleman.

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Review from Lynne S (Daughter of Resident) published on 13 February 2023 Submitted via Postal Card
Overall Experience

My dad was taken into the home after a spell in hospital. In the few weeks he has been in Ackroyd he has been very well looked after. The management and staff are very pleasant and helpful at all times and the food looks and smells delicious.

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Review from Rachel R (Daughter of Resident) published on 2 February 2023 Submitted via Website
Overall Experience

Mum has been here since July 2022. She has settled in well. The staff and management take care to understand their residents' needs, their likes and dislikes. Mum is always treated with respect and dignity, I am welcomed by name when I visit, usually with a short synopsis of how Mum is that day and what she's been doing. The home is full of laughter and smiles, it has a comfortable feel. Food is decent and plentiful. Communication from the home is excellent. Mum is happy here, so I am happy.

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Review from Paul Q (Son of Resident) published on 31 January 2023 Submitted via Postal Card
Overall Experience

Could not have picked a better home for my mother's last years. Felt comfortable when visiting and always kept informed when covid was at its height. Staff and management were very helpful and very sympathetic on her final days. Thank you to all concerned for their care.

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Review from Marie B (Daughter of Resident) published on 28 September 2022 Submitted via Website
Overall Experience
My dad came into the home after a stay in hospital in March, 2022, he was active but suffered from dementia but the staff met his needs and the home gave him 1:1 to ensure his safety. They also cared and supported my mum, who as a carer came daily to support her husband. The staff were caring, in tune to his needs and recognised instantly when he needed medical intervention.

He came back in September 22 after a long stay in hospital. The staff remembered him (and my mum) and were so welcoming. During his last 3 week stay, they listened to my mum (dad was non-verbal) and met all his needs, from dietary requirements to his physical needs. The home was closed to visitors during the w/c 19 September 22, due to a Covid outbreak this week, however, they allowed mum to visit as she was the only person he would receive food from and on Friday, called me, his daughter, to be there with him for his end of life despite restrictions. The care this home offers is exemplary. Thank you!

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Review from B C (Son of Resident) published on 13 April 2022 Submitted via Website
Overall Experience

My dad stayed at this home for a short while, while he was waiting to go into a care home. In my opinion, this home did an amazing job and took good care of Dad. Thank you. Sadly 3 days later Dad passed away.

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Review from Amanda H (Daughter of Resident) published on 23 February 2022 Submitted via Website
Overall Experience

My father was admitted to the dementia unit in July 2021. I wouldn't recommend this unit whatsoever. We had many concerns during the time he was in, which were raised with the Manager. We didn't see much improvement following raising the concerns and were looking to move him into a different home, which, unfortunately, due to various reasons beyond our control, didn't happen. The home was constantly in and out of lockdown due to Covid. My father eventually caught Covid in Jan 2022 during one of the lockdowns, so we weren't able to visit. He passed away 11 days later. Communications between the home and our family were almost nil. We did experience one or two excellent carers during visiting. The dementia unit doesn't have a welcoming atmosphere, it appears cold, dull and prison-like. It is on the first floor with nowhere for residents to sit and look outside. The small lounge and dining area are dull and depressing. I never looked forward to visiting my father in this home. Just awful.

Reply from Nadim Admani, Director at Ackroyd Clinic

We are deeply disappointed to see a review from one of our families. As they correctly commented issues were raised to the Manager and we do concur the home following public health guidelines was closed due to covid outbreaks which were beyond our control. The concerns were also raised with the...  

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Review from Craig A (Son of Resident) published on 16 February 2022 Submitted via Website
Overall Experience

My Dad was in Ackroyd Clinic for 9 months until his death in January. The care he received was second to none, especially in the latter weeks and helped myself and sister to be comfortable knowing he was in such caring hands.

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Review from Angela R (Friend of Resident) published on 28 January 2022 Submitted via Website
Overall Experience

A dear friend was bedridden and cared for at Ackroyd for a few months until he died in January 2022. Lovely staff led by a great manager who looked after him with care, dedication, and sympathy. We were also made very welcome in challenging times of the Covid pandemic. I would highly recommend Ackroyd.

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Review from M P (Resident / Service User) published on 8 April 2021 Submitted via Postal Card
Overall Experience

I have always been fit and well until last year when I had a stroke. I worked for ten years in steel manufacturing and twenty years for a manufacturer of central heating radiators. Been here a short time but all the staff are very friendly and helpful, the food is great and everybody gets on well.

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Review from M B (Daughter of Resident) published on 19 November 2020 Submitted via Postal Card
Overall Experience

My dad was a resident at Ackroyd Clinic for just under 3 years. We, as a family, were very reassured of Dad's safety and wellbeing. The carers were absolutely brilliant, a very caring and kind team in the dementia unit.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ackroyd Clinic.

Accreditations

There are no accreditations posted yet for Ackroyd Clinic.

Meet the Team (3)

Paulo Barbosa
Paulo BarbosaJob Title:Home ManagerJoined: 2015

My name is Paulo Barbosa, and I am from Portugal. I have been in England since 2015 and I have been working at Ackroyd House since. I have always been passionate about helping people, and I found my calling in being a Nurse. Throughout my career, I have learned many valuable lessons that have shaped me into the leader I am today.

I started my career as a caregiver at Ackroyd to improve my language, so before I start working as a Nurse. As a nurse, I worked my way up the ranks and became a manager. Which has been a challenge and a learning curve. I have been the manager of Ackroyd since April 2022. There are many challenges to overcome, but with hard work, dedication, and Governance Team support, I am able to overcome these obstacles and create a safe and comfortable environment for the residents.

One of the most important things I have learned as a care home manager is the value of communication.

Communication is key when managing a team of caregivers, as well as when dealing with the families of the residents. So, we try to make sure that everyone is on the same page, and I encourage open and honest communication. This has helped us to build trust and work together as a team.

Another important lesson I have learned is the importance of empathy. I always try to put myself in the shoes of the residents and their families and think about how I would want to be treated in their situation. This has helped me to create a welcoming and compassionate environment, where the residents feel valued and cared for.

Over the years, I have also learned the importance of staying up to date. I make sure that my staff is trained in the latest best practices. This has helped us to provide the best possible care to our residents and has also helped us to stay competitive in the industry.

Overall, being a care home manager has been a challenging but rewarding experience. I am proud of working for this family and the work we do, and I am grateful to be able to make a positive impact on the lives of the residents and their families. Ackroyd House is not a workplace it is a family home.

I like to think, “Yesterday is the past, tomorrow is the future and today is a gift, that’s why it calls present, so use your gift to be kind and spread kindness to others”.

Monica Bujor
Monica BujorJob Title:Deputy ManagerJoined: 2022

My name is Monica Bujor, and I have been working in the care home industry for over 8 years. I started my career as a caregiver, and I quickly realized that I had a passion for helping people in need. Over time, I worked my way up to become a care home deputy manager, and it has been a challenging and rewarding experience.

As a care home deputy manager, I work closely with the manager to oversee the daily operations of the care home. This includes managing the staff, ensuring regulatory compliance, and providing the best possible care for the residents. I have learned many valuable lessons throughout my career, which have helped me to become a better leader and caregiver.

One of the most important lessons I have learned is the importance of teamwork. It takes a team of dedicated and compassionate caregivers to provide the best possible care for the residents. I work closely with the manager and the staff to create a positive and supportive work environment. This has helped us to build a strong and cohesive team, which is essential for providing high-quality care to our residents.

Another important lesson I have learned is the value of communication. As a deputy manager, I am responsible for communicating with the staff, the residents, and their families. Effective communication is key to building trust and creating a supportive environment for everyone involved. I always make sure that everyone is on the same page, and I encourage open and honest communication.

Over the years, I have also learned the importance of being adaptable. The care home industry is constantly changing, and we need to be able to adapt to new regulations, technologies, and best practices. I make sure that I stay up-to-date with the latest developments in the industry, and I encourage the staff to do the same. This has helped us to provide the best possible care for our residents, and to stay ahead of the competition.

Overall, being a care home deputy manager has been a challenging but rewarding experience. I am proud of the work we do, and I am grateful to be able to make a positive impact on the lives of our residents and their families. I look forward to continuing to learn and grow in this industry, and to helping even more people in the future.

I start working for Hermes Care Group in 2022, and was one of the best decisions taken, this company is like a big family. When I am not working, I love listening to music, reading, and long drives (in special on the seaside ??).

If someone would ask me for words of encouragement for someone looking for the right care home, I would say: “Look for positive attitudes and happy people, a home where the feeling matters the most”.

Susan Gibson
Susan GibsonJob Title:Office AdministratorJoined: 2019

My name is Susan Gibson, but I like to be called Sue. I have been working as an office administrator at Ackroyd House care home for over 4 years. I have always liked helping people, and working in the care industry previously has helped me in my job as an administrator as I understand what is required.

As an office administrator, I am responsible for managing the administrative functions of the care home. This includes handling paperwork, managing schedules, and payroll, and ensuring that the office runs smoothly.

As an administrator, I am often the first point of contact for families and visitors. It is important to be friendly, and approachable, and to provide accurate information in a timely manner. I make sure that I am always available to answer questions and address concerns. This has helped to build trust and confidence among our residents and their families.

In a care home, things can change quickly, and it is important to be able to adapt to new situations. I make sure that I am always ready to take on new tasks and responsibilities.

Being an office administrator in a care home has been a rewarding experience. I am proud of the work we do, and I am grateful to be able to make a positive impact on the lives of our residents and their families. I look at the home as a family and enjoy my position within it.

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