Broomcroft House Care Home

414 Ecclesall Road South, Sheffield S11 9PY
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9.6 67 Reviews
  • Broomcroft House Care Home, Sheffield
Broomcroft House warmly welcomes residents in need of nursing or residential care, including those living with dementia or Parkinson’s. Its highly professional team is also experienced in palliative, convalescence and respite care.

The home consists of two two-storey houses that both have well-furnished sitting rooms, spacious dining rooms and bedrooms with en-suite facilities. The lower floor is specially adapted for those with physical frailties and there is good wheelchair access throughout.

Residents’ individual food preferences are incorporated into daily menus and discussed with individuals shortly after their arrival. There is always a choice of hot and cold dishes and snacks and drinks are available throughout the day.

The activity programme is arranged to suit all personal interests and some residents have set up their own painting and knitting clubs. Days out and organised excursions also feature.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Broomcroft House care home'.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rebecca Rudman (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)

Broomcroft House Care Home Reviews (67)

Total of 67, showing 21-40
9.6

Broomcroft House Care Home has a Review Score of 9.6 (9.640) out of 10, based on 18 reviews in the last 2 years. Over all time Broomcroft House Care Home has 67 reviews.

Overall Experience

  • 49
  • 17
  • 0
  • 1
  • 0

Date Published

67
5
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49

Review from Rita D (Resident) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the recent heavy snowfall, some carers elected to stay overnight and were able to care for us the next day. The hostess stayed and worked in the laundry and then progressed to peeling potatoes for our meal. The next day, the admin lady helped get me ready for bed. The following day at least one
staff member walked through extremely deep snow to reach us. We certainly have some extremely caring staff.

Reply from Rebecca Kellegher, Customer Service Adviser at Broomcroft House Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear positive feedback regarding our staff and we are happy to hear you have found them extremely caring.

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Review from A S (Son of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Broomcroft House Care Home for 8 months now and I have been very satisfied with all aspects of her care. The staff are amazing and very caring, always on hand to answer any questions about Mum and take as much interest in the wider family as well as my mum. They always find time
to chat with her, whilst making sure she is clean and well cared for all the time. The food is good and Mum enjoys her meals. The hostess really knows her stuff when it comes to controlling Mum's diet and will always try to ensure she has her favourite meals. Her room is lovely and is kept very clean and tidy by the excellent housekeeping staff. Mum also enjoys getting involved in the activities. Everyone is so friendly when we visit and it makes it easier to leave knowing how well Mum is cared for. I cannot recommend this place highly enough for your loved ones.

Reply from Rebecca Kellegher, Customer Service Adviser at Broomcroft House Care Home

Thank you for your kind words. We are so pleased to hear that you are satisfied with all aspects of your mother's care at Broomcroft House Care Home. We hope to continue providing your loved one with the best possible care.

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Review from P G (Daughter of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dearest mother was a resident from April 2021 to January 2023, when she died peacefully, aged 100 years. The level of care my mother received exceeded expectations. Initially, it took time for her to settle, however, with staff providing excellent care and endless patience, she settled and appreciated
everything this home had to offer. My brother and I were welcomed and cared for too by the amazing staff. Thank you for everything.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Broomcroft House Care Home

Thank you for taking the time to leave us your lovely review. We are so happy that we were able to care for your mother, hopefully knowing how well she was cared for is comforting to you now. Thank you for choosing Broomcroft House.

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Review from M M (Niece of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was a resident of Broomcroft House Care Home for 16 years, the care she received was outstanding, the staff always went above and beyond to ensure she was comfortable and happy in her surroundings, in earlier years she happily involved herself in the activities that the home arranged and enjoyed
sitting in the dining room listening to the chatter going on around her. Latterly as her health deteriorated she was confined to her room but the staff (many of whom have worked with her for a number of years) always found the time to pop in for a chat as well as providing the obvious care requirements. I would recommend Broomcroft House Care Home and I have to say all of the staff are amazing.

Reply from Rebecca Kellegher, Customer Service Adviser at Broomcroft House Care Home

Thank you for your kind review. It's lovely to hear our staff went above and beyond for your aunt and she was comfortable and happy at Broomcroft House. Thank you for your recommendation.

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Review from K K (Daughter of Resident) published on 31 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a residence on the dementia unit at Broomcroft since January 2021 and my mother has also spent time here. I simply cannot praise the staff enough for the care, compassion, empathy and love they have shown to my parents and my family. From the management down everyone working at Broomcroft
display an unimaginable work ethic and commitment to the residents, they care for. I cannot thank them or praise them enough.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Broomcroft House Care Home

Thank you for your lovely review. It is so nice to hear you describe our staff in this way. I will certainly pass your thanks on to the whole team. Thank you again for your kind words.

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Review from C B (Wife of Resident) published on 17 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband came into care in January 2021 and has dementia, and from day one the staff have been amazing. The care he has received from every member of staff has been wonderful. I recently came for two weeks respite care and found exactly the same care, help and friendliness just brilliant. Nothing
was too much trouble for them. We as a family cannot thank them enough for all they have done for us in a difficuly year.

Reply from Amanda Barnes, Customer Service Adviser at Broomcroft House Care Home

We appreciate you taking the time to leave us your comment. It is nice to hear that both you and your husband have had a positive stay with us. We hope to continue providing your husband with the best possible care.

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Review from A T (Partner of Resident) published on 10 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided was both medically and physically extremely good. My partner was kept very comfortable and pain-free during his stay in Broomcroft. Nothing was too much trouble for the staff who also cared for me showing care and compassion at all times. I could not have asked for anymore during his
end of life.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Broomcroft House Care Home

Thank you for your review. We are glad to have been able to support you through such a difficult time, hopefully you can find comfort knowing that your partner received the very best of care. Thank you again.

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Review from P W (Husband of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident in Broomcroft for almost three years and this is my third review. I am still of the same opinion that this home is an excellently run care home from the management down to the maintenance department. I cannot fault the nursing and caring staff in any way. It gives me great
peace of mind knowing that my dear wife is looked after by all these lovely people. Even though management has changed in the past few weeks, the running of the home still remains the same and long may it continue.

Reply from Amanda Barnes, Customer Service Adviser at Broomcroft House Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your wife in our care. Thank you for choosing Broomcroft House for your wife's stay.

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Review from Sarah (Daughter of Resident) published on 16 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Broomcroft three months ago for end of life care. The manager dealt with my initial queries with kindness, sensitivity and professionalism at an extremely difficult time, and I was instantly convinced that this was the place for my mum to spend her final days. Throughout her time at
Broomcroft she has been treated with kindness, courtesy and love. She is extremely well cared for and the professionalism, responsiveness and support of the staff, for myself as well as for mum, have made these few weeks much easier than they might have been. I have nothing but praise and thanks for every single person who works here; the grounds and maintenance staff, the catering and housekeeping department, the carers, the medical team and the administrators appear to operate as part of a 'family' of care who have made my mum feel loved and safe. I cannot put into words how grateful I am for everything that they have done for us and wouldn't hesitate to recommend Broomcroft House.

Reply from Amanda Barnes, Customer Service Adviser at Broomcroft House Care Home

Thank you for your kind words. We are glad to help and support you and your family through such a difficult time. It is also lovely to hear that both you and mum feel like a part of the Broomcroft House family. Please let us know if there is anything we can do to make your Mums stay as comfortable as possible and Thank you for trusting us to care for her.

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Review from J E (Son of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Broomcroft is a large residential care home that employs trained and caring staff of the highest standard. The management follow procedures from regional and national level which sometimes makes for sluggish and autopilot responses. While I sence that the management battle against these directives from
above it's a conflict that the excellent staff win. Their caring and compassionate service is excellent from the nurses and carers to the cleaners and cooks.

Reply from Amanda Barnes, Customer Service Adviser at Broomcroft House Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like “Caring” and “Compassionate” being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from E P (Sister of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my brother very well cared for. He slid from his chair and within seconds five people were in his room and another with a hoist superb.
However, my husband and I thought he was dehydrated by the way he took drinks greedily.

Reply from Amanda Barnes, Customer Service Adviser at Broomcroft House Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your brother in our care here at Broomcroft House. Please let us know if there is anything we can do to make your brother's stay as comfortable as possible.

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Review from Anne L (Sister of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Broomcroft House is an outstanding Nursing home, this can be demonstrated by the high-quality care and support my brother receives from all the staff team. The staff are trustworthy helpful compassionate and responsive. Everyone is treated with dignity and respect. Communication is excellent, all the
staff are happy to welcome you and discuss any needs you or your relative have.
The management and staff team are very well trained this is reflective of how organised and safe the home is, my brother and I love the happy homely atmosphere.
I am very impressed by how many qualified nursing staff are on duty, safety is paramount at Broomcroft House.
The staff team are a step ahead at all times, these qualities reflect a well trained organised registered manager and team.
My brother states he loves his new home that he feels safe and all the staff who provide him support is amazing happy people and nothing is too much trouble. I would highly recommend Broomcroft House.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Broomcroft House Care Home

Thank you for your kind words. It is always so lovely to hear words like "trustworthy, compassionate and responsive" used to describe the care provided by our staff. We are glad to hear that your Brother feels safe and happy with us at Broomcroft House. Thank you for your recommendation.

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Review from Jill G (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been kind and helpful over the last year. Due to the Covid Pandemic, I was unable to visit my Mum indoors in her room for over 12 months. Broomcroft staff helped me to maintain contact with Mum through video calls and window visits. (An indoor visiting facility would have been
better during the cold winter months!) I have had to rely on the staff to look after every aspect of my Mum's needs. This they have done with great care.
We can now have one indoor visit per week but I feel this should be increased as both Mum and I have had 2 vaccinations, as have the majority of the staff and residents in Broomcroft.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Broomcroft House Care Home

Thank you for taking the time to leave us a review. It has certainly been a very challenging time, but it's good to know that the staff did everything they could to keep you in touch with your Mum. It is so nice to be able to welcome you back in for visits again, we are doing these in line with all the guidance from PHE, so we do need to make appointments for the time being. I will certainly pass your comments on to the home manager about the frequency.

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Review from Melvyn E (Son of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are caring and helpful and have managed my mother's changing needs. I have been contacted very quickly if there has been a problem, or my mother has had a fall. The food is very good. Living a long way away, the regular Zoom meetings have been very useful.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Broomcroft House Care Home

We appreciate you taking the time to leave us your review. We are glad the Zoom meetings have helped you to keep in touch with your Mum on a regular basis, and that the staff keep you well informed of any changes in your Mums health and well-being. Please let us know if there is anything further we can do to support you both.

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Review from J H (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at a number of care homes and we are certainly very happy with Broomcroft House. The manager and staff are wonderful with our darling mum. We feel she is treated with respect, care and love. We certainly chose the best care for our mum. (And also they take an interest in us and our wellbeing).
Thanks to all.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Broomcroft House Care Home

Thank you for this lovely review. It is great to hear that you feel the staff are so respectful and kind with your Mum. Thank you for choosing Broomcroft House to look after her.

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Review from A S (Friend of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has enjoyed his stay and the fabulous meals. He has been slightly disappointed with the lack of activities and social interaction, but he appreciates that Covid has had an impact on current behaviours.

Reply from penelope kudelnitzky, Customer Service Adviser at Broomcroft House Care Home

Thank you for your review. Also for understanding that due to COVID things are not quite as normal as they could be in the care homes due to self-isolating 14 days. It is nice to hear he has enjoyed his meals with us and hope his stay was as comfortable as could be.

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Review from P P (Wife of Resident) published on 23 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Broomcroft House for four weeks of respite care. As we were in lockdown, I could only communicate with him by phone, which was always given to home. It was only on his last week, that I was allowed to visit him. Everything was very nice, but as he's suffering from dementia, he didn't
remember any food he'd eaten or activities he'd done. I was there for one tea meals, and it all looked very nice. Don't have experience with charges, but seemed reasonable. All staff very friendly and helpful.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Broomcroft House Care Home

Thank you for taking the time to leave us a review. We are glad that you felt happy with the standard of care provided for your Husbands short stay. Please let us know if we can help again in the future.

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Review from Susan H (Daughter of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise Broomcroft Highly enough. Mum settled in straight away and loves her time here. Staff are experienced, warm and caring. Food, five stars, beautifully presented and always looks varied and nutritious. Daily activities are wonderful, arts, crafts and pamper sessions. Broomcroft is like home
from home. Scrupulously clean, bright, well-furnished rooms. Already booked my place here!

Reply from Emily Wilson, Customer advisor on behalf of the team at Broomcroft House Care Home

Thank you so much for your lovely review, your kind words and compliments are so appreciated by us. We are so pleased that your mum settled in well, and that you're happy with the services Broomcroft House is providing. Please let us know if there is anything else we can do for you.

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Review from S W (Daughter of Resident) published on 27 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been at Broomcroft House since 2019. The nursing home is well maintained and the staff are very good with my Mother's needs. Her condition has gotten worse but the staff are always aware and ready to adapt and change her care plan to cover her growing needs. I feel that my Mum is safe and
well cared for.

Reply from Stephen Rondel, Customer Advisor on behalf of the team at Broomcroft House Care Home

We really appreciate you taking the time to leave us such lovely comments. We are very happy to hear you can feel at ease with your mum in our care.

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Review from A B (Resident) published on 17 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has a very friendly atmosphere. The majority of staff are excellent to good, most try to give good service. Breakfasts and lunches are very good. Evening meals do not reach the same standards, especially homemade sausage rolls and pasties etc.
Management is exceptionally friendly and competent.
Laundry, cleaning and general care are very good.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Broomcroft House Care Home

Thank you for taking the time to leave your review. We will discuss your feedback with the home’s manager to help us continually improve our service.

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Current Review Score: 9.6 (9.640)

Overview of Review Score

The Review Score of 9.6 (9.640) out of 10 for Broomcroft House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.640 for Broomcroft House Care Home is calculated as follows: ( (143 Excellents x 5) + (65 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 214 Ratings = 4.64

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Broomcroft House Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 12 Aug 2025

All our bedrooms are en-suite and brightly decorated. Some rooms have balconettes, with views of the beautifully landscaped gardens.

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Awards / Recognitions (7)

Meet the Team (6)

Rebecca

Rebecca Rudman

Job Title: Home Manager

Joined: 2024

I have been managing nursing and residential care homes for five years and joined Broomcroft House in March 2024.


I started working as a care assistant in 2008 and worked my way up to become a home manager. I have Level 5 in health and social care management and have previously worked as a dementia coach.


I have a passion for elderly care and promoting people’s dignity and respect. I want to leave work at the end of the day knowing I’ve made a positive difference to somebody’s day.


Originally from Sheffield, I now live in Derbyshire. I have a daughter and I love going away in our caravan and spending time out in the peak district.

Sarah

Sarah Marsden

Job Title: Unit Manager

Joined: 2018

I have been at Bupa for 6 years. I originally came to work in the care sector in 2012, where I first worked in care in the community. I love helping people and caring for those most vulnerable in our society. I feel it is my chance to give back to those who have gone through so much in order for us to have the lives we have now.


In my spare time, I love taking long walks with my dog and spending time with friends and family. I enjoy travelling and visiting new places.

Melissa

Melissa Pickett

Job Title: Receptionist/Administrative Assistant

Joined: 2014

I’m Melissa and I've worked at Broomcroft House since 2014 - as a care assistant for four years, before becoming the Receptionist/Administrative Assistant six years ago.


I did a teaching degree at the University in Wales to teach Special Educational Needs (SEN). I started doing care in the community and found that care was what I wanted to do as a career. I did care in the community until 2014 in Wales and then moved home to Sheffield and decided that I’d like to work in a care home setting. I changed roles in 2018 for a new challenge as expanding my knowledge base is important to me. I love it!


I live in Sheffield; my family and I are from the local area. I have been married for nearly five years and spend my free time with my husband and those closest to me making memories.


I am passionate about singing and am often found on the Karaoke however I also like quiet nights in with a film and popcorn.

Lisa

Lisa Slack

Job Title: Administrator

Joined: 2008

I’ve worked in finance since leaving school at 16 years old. I nursed my late mother at home for 6 years and looked after my then 2-year-old son. I have worked at Bupa for 16 years and love working here, as I love caring for people.


I live about 7 miles away from Broomcroft House, with my husband and our 18-year-old son. In my spare time, my husband and I enjoy travelling to different breweries and real ale festivals. Our family are all keen Sheffield United supporters and love going to the home & away matches as season ticket holders.

Heidi

Heidi Bailey

Job Title: Activity coordinator

Joined: 2023

I am a passionate and outgoing person who loves to make a difference to people’s lives. I come from a background of a bachelor’s degree in journalism studies and recently graduated with a Masters in Filmmaking. I wanted to become an activities coordinator at Bupa to use my people skills and life skills and incorporate them into care home life to make residents days fun and fulfilled, creating the person-centred care that they deserve.


I love making a difference to people’s lives and I get to do that every day in this job. I love that I get to meet new people everyday and learn about their lives and families.


I moved to Sheffield from the West Midlands six years ago to study at university. I also grew up going to the Peak District, so having that nearby is fantastic. I fell in love with Sheffield, and I never went back. I am a massive extrovert who loves people and learning about them. I have two beautiful cats (Poppy and Mowser) with my partner. I enjoy walking , camping, singing, anything crafty, roller skating and most importantly, dancing and having a boogie to some disco music (my favourite)!

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Debbie Hancock

Job Title: Activity coordinator

Joined: 2024

My background is working with children - I started off as a childminder and also worked in a school; I have always loved caring for people. I like working in care services as I love to see the residents smile and laugh, and know that the activities we do make a difference to their lives.


I have two children, and live locally to the home. In my spare time I enjoy spending it with my family and going on weekends away!

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