Haythorne Place

The home was very friendly and met my mum's care needs. The staff were very caring too. Although Mum was only there for three weeks, within a day she told me she felt at home. Would recommend.

Very friendly and concerned staff.

Really hard-working staff with a good rapport with residents. New activities coordinator working well on giving residents variety and choice. My only concern (and this is the same in all care services), the staff are so busy with admin type work that sometimes this dominates their working hours. I would like to see a cleark for each house to relieve the care staff to have more time to spend with the residents.

Nothing is ever too much for them and they work very hard. Since my husband has been here, I cannot thank them enough for all they do. He is very safe and well looked after, settled in nicely.

I find the care home friendly always there to help make tea for me when I need one and it helps the Haythorne is just 10 mins away for me to get to without a bus mum has been in 2 other homes and this one is far the best.

My aunt was only in Haythorne a short while - she was cared for very well. The staff were lovely.

My aunt was cared for extremely well whilst in Haythorne Place. All the carers were kind and very caring. Nothing was too much trouble. They were also very supportive of us as a family.

My dad was admitted as a permanent resident on end of life care in August '18, he passed away 8/10/18. The care he had for the last 2 months of his life was exceptional, he wasn’t the easiest of residents but he was handled with care and dignity right up until the very end. The nurses and carers really do care about the residents.

Mum was only at Haythorne for a short time before passing away, but while she was there, myself and my family are very grateful for the care she had. The staff were very welcoming and friendly. We cannot thank everyone enough.

Very friendly and caring staff. Nothing is too much trouble. Showed my uncle nothing but dignity. Very cosy little houses. Like home from home.

The main asset there is the staff who are excellent, caring, professional and friendly. The only problem is there seems to be a shortage of staff at certain times. Sometimes this seems to be less than might be safe.

My mum was discharged from hospital and placed here as a palliative patient. The end of life care is excellent. Mum was kept comfortable, pain-free and warm. She was kept clean and the carers and nurses were attentive and caring. I cannot fault the place and would recommend anyone looking for a dignified place for their relative to spend final days, to pick this one.

The review was comprehensive and fully informative of my sister's needs. The staff seem well trained and in tune also with the needs of my sister.

Mother receives great care that caters for her individual needs. The staff always have a happy and positive attitude.

Really enjoyable, would like to come again.

Every single time I have come to see my nannan she has always been looked after amazingly! I couldn't fault the way the staff treat her. I know my nan really likes it here and feels very comfortable and safe.

Quite satisfied with my brother's care, he seems content in his surroundings.

My mother has been at Haythorne Place since August 2012. I only have praise for the staff looking after her for their care and compassion shown to my mother.

In my experience, the standard of care is very good, my grandmother is well cared for. I am more than happy with the quality of food and the manager is wonderful and very endearing.

The home is very clean and his bedroom is very nice with new furniture. The staff are very pleasant and the manager is very nice.