The Laurels and The Limes Care Home

115 Manchester Road, Broomhill, Sheffield S10 5DN
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9.7 67 Reviews
  • The Laurels and The Limes Care Home, Sheffield
The Laurels and Limes Care Home is a beautiful home situated in 3 acres of parkland close to the Sheffield suburb of Broomhill. Separated into two homes, one boasting the ambiance of old world charm and the other a purpose built, yet sophisticated home.

Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families & advocates are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and pride themselves on continuing that support to residents and their families from the moment they contact throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - professionals want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Carers get to know their clients, who they are, who they were and how they have come to be at the home.

Carers get to know families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. Staff understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1320
  • Self-Funded Residential Dementia Care: from £1320
  • Self-Funded Nursing Care: from £1375
  • Self-Funded Nursing Dementia Care: from £1375
  • RESPITE Self-Funded Residential Care: from £1320
  • RESPITE Self-Funded Residential Dementia Care: from £1320
  • RESPITE Self-Funded Nursing Care: from £1375
  • RESPITE Self-Funded Nursing Dementia Care: from £1375

The fees charged cover all of a resident's care needs, meals and activities.
However, there are additional costs for hairdressing, chiropody and dentistry.

These prices are only a guideline, please contact The Laurels and The Limes Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Zoe O’Neill (General Manager)

Local Authority / Social Services

Admission Criteria

  • We accept referrals from the local authority, hospitals and people who fund their own care.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (82)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (58)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.

Parking

  • There is ample parking onsite.

The Laurels and The Limes Care Home Reviews (67)

Total of 67, showing 1-20
9.7

The Laurels and The Limes Care Home has a Review Score of 9.7 (9.717) out of 10, based on 24 reviews in the last 2 years. Over all time The Laurels and The Limes Care Home has 67 reviews.

Overall Experience

  • 43
  • 21
  • 1
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Date Published

67
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Overall Experience  Overall Experience 5.0 out of 5

I am deeply grateful to all the staff at The Limes for the outstanding care they gave my mother during her 20-month stay, and especially in her final days. From the beginning, she was treated with kindness, dignity, and genuine warmth. The team consistently went above and beyond to make her feel comfortable
and safe, creating a true sense of home.


Throughout her time there, I witnessed the patience, compassion, and professionalism of the carers, nurses, and support staff. Communication with me and the family was always thoughtful and reassuring.


In her final days, the staff showed incredible empathy and support, not only for her but for me as well. Their gentle presence and attentiveness brought comfort during an extremely difficult time.


I cannot thank the team enough for their care, respect, and dedication. They helped give her a peaceful and dignified passing, which means the world to me.

Reply from Zoe O'Neill, Acting Home Manager at The Laurels and The Limes Care Home

Thank you for the kind review, we a very grateful for the time our team got to spend caring for your lovely mother. Your lovely words will be shared with our team. Please let us know if there is anything we would do for you and your family.

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Overall Experience  Overall Experience 5.0 out of 5

I want to express my thanks to everyone at The Laurel and The Limes Care Home for the exceptional care and compassion shown to my mother-in-law throughout her two-year stay, and especially during her final days.


From the moment she arrived, the staff made her feel welcome and truly cared for. Their

warmth, respect, and attention to detail made a real difference to her quality of life. It was always clear she was in safe, capable, and loving hands - in fact, she though that she was staying in a hotel!


Throughout her time there, I was consistently impressed by the professionalism and kindness of the staff. They were always friendly, supportive, and approachable.


In her final days, the care and support provided were deeply moving. The team were not only there for her but also offered comfort and reassurance to the whole family during an incredibly emotional time.

Reply from Amanda Hawkes, Registered Home Manager at The Laurels and The Limes Care Home

Thank you so much for your lovely, kind words. This means so much to us all here at the home. Please let me know if you ever need any support in the near future. Love always from the whole team.

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Overall Experience  Overall Experience 5.0 out of 5

Since my mum came to The Limes nearly three years ago she has been looked after by an amazing set of carers. Nothing is too much trouble for them. All staff are caring, kind and helpful to both Mum and her family. It's an amazing place.

Reply from Chris Cousins, Registered Home Manager at The Laurels and The Limes Care Home

Thank you for such a lovely review, and thank you for all your visits to see us, and for your continued support to our events.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with Laurels and Limes. Mum is very comfortable and well cared for. The staff are all excellent.

Reply from Chris Cousins, Registered Home Manager at The Laurels and The Limes Care Home

Thank you for your kind review, I am very pleased to hear that your mum is comfortable and well cared for by the team.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely coffee and cake afternoon which was great for Dad to have a change of scenery. The care home is great - I know Dad is being looked after, staff are lovely - great.

Reply from Chris Cousins, Registered Home Manager at The Laurels and The Limes Care Home

We are glad to hear you enjoyed our coffee and cake afternoon, and that your Dad is settled at the home.

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Overall Experience  Overall Experience 5.0 out of 5

Always happy to come to The Lines and see my mother-in-law. She is always well dressed and cared for. I like how the staff treat her and all the residents and are always very welcoming.

Reply from Chris Cousins, Registered Home Manager at The Laurels and The Limes Care Home

Thank you for your kind review. We will share this with the team.

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Overall Experience  Overall Experience 4.0 out of 5

I've always found all the staff very welcoming, helpful and very caring. The activity ladies do a fantastic job of keeping the residents occupied. The care workers also do a great job of looking after the residents. Mum is very comfortable here.

Reply from Chris Cousins, Registered Home Manager at The Laurels and The Limes Care Home

Thank you for your kind review. We will share your comments with the team.

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Overall Experience  Overall Experience 5.0 out of 5

My brother has been in The Limes for a few months, but my experience is the staff are amazing, very caring, nothing is too much trouble. He has settled in wonderfully but only through the constant care from the staff and management. The rooms are very well kept and clean and the toe ladies who do the
activities are wonderful. They do some wonderful things. All in all, very happy with this home.

Reply from Chris Cousins, Registered Home Manager at The Laurels and The Limes Care Home

Thank you for taking the time to write us such a wonderful review.

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Overall Experience  Overall Experience 5.0 out of 5

Since my mom became a resident she thrived. The staff are absolutely amazing. Nothing is too much trouble. They have welcomed my mom so well in the short time she has been here. Anything medical is swiftly dealt with. The food and refreshment are lovely. Mom has put lots of weight on since being here
which is something we struggled with. Overall cannot recommend The Laurels and Limes highly enough. Mom loves it here.

Reply from Chris Cousins, Registered Home Manager at The Laurels and The Limes Care Home

Thank you for such a lovely review. We are so pleased to hear your mum has settled in well

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Overall Experience  Overall Experience 5.0 out of 5

As the sickness of my husband was expressed as "terminal", I found, as his wife, nothing but kindness, shown to him, me and my two "medical" children.
We were shown true kindness, help and encouragement all along the last days of his life and appreciate the staff, who do a marathon job caring for so
many sick, elderly, often lonely people. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are kind, always making an effort to look after residents in their care, I asked my grandad about it and he says he is very well looked after. He loves the sponge and custard, care workers are kind and patient with those under their care.

Reply from Chris Cousins, Registered Home Manager at The Laurels and The Limes Care Home

What a lovely review, thank you. We are pleased to hear your grandad loves the sponge and custard, we do too!

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Overall Experience  Overall Experience 5.0 out of 5

Aunty arrived in early October 2023 after being in hospital and another care home (she didn't like it there) she loved it here at the Laurels. The staff have gone above and beyond to give her all the care that she needed. She was treated with dignity at all times.

Reply from Chris Cousins, General Manager at The Laurels and The Limes Care Home

Thank you for such a lovely review, the team work very hard indeed for our residents. It is always nice to have good feedback.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at The Laurels and The Limes Care Home were great with my mother in the two years she lived here. Her room was comfortable and clean and at the end of Mum's life, the staff couldn't have been more caring.

Reply from Chris Cousins, Home Manager at The Laurels and The Limes Care Home

Thank you for your wonderful review of our home. We will share your kind words with our team as they will be delighted to see them. Kindest regards always.

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Overall Experience  Overall Experience 5.0 out of 5

I wanted my family member to be safe, comfy and cared for and that's exactly what we received here. Kind staff who go above and beyond to make sure our loved ones are cared for.
Thank you so much for making sure my uncle received the very best care. Your staff are a credit to you.

Reply from Chris Cousins, Registered General Manager at The Laurels and The Limes Care Home

Thank you for taking the time to write us a review and what a lovely review it is. I will be sharing your kind words with the staff team.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was content here at all times. She once said it was jolly! The staff are all very engaged in their work and dedicated to the residents. They always have a friendly "hello" and a warm smile. I never had a single concern about Mum's level of care here. The team always go over and above to capture
the mood of the home - Christmas, Easter, Coronation, etc.

Reply from Chris Cousins, Registered General Manager at The Laurels and The Limes Care Home

What a lovely review of our home; the team are very dedicated. Thank you for your kind words - I will pass them on.

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Overall Experience  Overall Experience 3.0 out of 5

My uncle spent the last few weeks of his life in The Laurels and The Limes Care Home this included palliative and end-of-life care. The regular staff on Floor 2 are amazing they gave my uncle so much care and attention we couldn't have asked for more. To the care team thank you for what you all did
for him. You are all amazing!

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Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to the nursing floor of the Limes building for what turned out to be end-of-life care. All the staff were both caring and professional throughout. If you are looking for this level of care you need look no further. As mum grew older we came into contact with other care homes, some being
very poor but having surprisingly good reviews. This care home had a decent score but not top of the list so nearly got overlooked. How glad we were to have taken the time to visit and have a look around beforehand. The staff, facilities, regime, cleanliness, level of care, and situation were second to none. Thank you.

Reply from Chris Cousins, Registered General Manager at The Laurels and The Limes Care Home

Good morning, thank you for your lovely review of our home and staff team. I will share your comments with the team today. Our care and nursing staff do work very hard day in and day out, especially around providing end of life care - its is always pleasing as the manager to hear that their caring attitude, effort and hard work does not go unappreciated by our residents and their families. Please visit us anytime you are passing.

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Overall Experience  Overall Experience 5.0 out of 5

The care my mum received throughout her three and a half years as a resident was without a doubt impeccable. Sadly my mum's health deteriorated rapidly over the last few weeks but she was treated with dignity, care and more importantly, love from all the staff. There is no doubt in my mind that my mum
was in the best place possible and during her last days everyone was so kind to her and to me.
I was kept up to date with all her treatment by the staff and the GP. I will miss my mum but I will also miss the staff as they have become my friends.

Reply from Chris Cousins, Registered General Manager at The Laurels and The Limes Care Home

Thank you so much for the lovely review and your kind words, I will pass them onto the staff team. It was our privilege to care for your mum, and please do come and see us anytime you are nearby, we will put the kettle on.

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Overall Experience  Overall Experience 4.0 out of 5

I have visited the home more than 20 times during the past month. I find the staff very polite and friendly, parking at the home is very convenient, I find the cafe is a good idea but have not sampled it as I visit most nights to see my friend. All in all very satisfied with this place.

Reply from Chris Cousins, General Manager at The Laurels and The Limes Care Home

Thank you so much for your kind review, I will share your lovely comments with the staff team and we look forward to your continued visits to the home.

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Overall Experience  Overall Experience 4.0 out of 5

During Mum's stay for respite the carers made every effort to make my mum feel at home. All the staff are very friendly and caring. Mum settled in straight away. The food is very good and The Limes itself is situated within its own grounds with lovely gardens! Would highly recommend this care home.
The staff at The Limes Care Home do a really good job of looking after their residents.

Reply from Chris Cousins, Registered General Manager at The Laurels and The Limes Care Home

Hi, fantastic to hear that your mum enjoyed her respite stay with us. I will pass your lovely comments on to the staff team. Please do not hesitate to get in touch, should you wish to rebook more respite care.

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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for The Laurels and The Limes Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.717 for The Laurels and The Limes Care Home is calculated as follows: ( (213 Excellents x 5) + (60 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 283 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Laurels and The Limes Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jan 2025

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about The Laurels and The Limes Care Home

What types of Care is The Laurels and The Limes Care Home registered for?

Older Person Care, Dementia, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Laurels and The Limes Care Home have?

There are 82 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at The Laurels and The Limes Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Laurels and The Limes Care Home to the centre of Sheffield?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Laurels and The Limes Care Home to verify any information. View our terms and conditions. The Laurels and The Limes Care Home has an Enhanced Service - more info.