






Seven Hills Nursing Home is a purpose-built EMI nursing home that can be tailored to many personal care needs, with twenty-two rooms available including two dual occupancies.
All Hermes Care accommodations are set up for both efficient care and pleasant day-to-day living, with nurse call facilities for convenience and emergencies, together with a range of in-house entertainments and activities for residents.
All rooms have digital TV points and residents have their privacy respected, with staff also taking pride in offering a friendly attitude to visitors.
Care Provided by Seven Hills Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
All our fees are assessed on need. The figures quoted are an approximate range., please discuss your requirements with our Registered Manager who will provide an accurate figure based on the needs assessed.
The price(s) shown are provided by the care home. Contact Seven Hills Nursing Home for full pricing details and T&Cs.
Contact Seven Hills Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hermes Care
- Private Owned
Person in charge
- Doina Sfintescu(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (22)
Seven Hills Nursing Home Reviews (60)
Seven Hills Nursing Home has a Review Score of 9.8 (9.818) out of 10, based on 23 reviews in the last 2 years.
Over all time Seven Hills Nursing Home has 60 reviews.
Incredibly caring and thoughtful staff. Dad always appears well looked after when we visit, and there's a very positive atmosphere in the home (despite difficult circumstances). More activities for the residents would be good, but I appreciate the difficulties in arranging these. Thank you for looking after Dad!
Love the service, staff and cleanliness.
Would recommend.
All staff show kindness and concern for patients.
I have been very impressed with the level of care and attention to detail given to the resident's individual needs, wellbeing and happiness.
My mom has received the best care ever at Seven Hills, she was there for just over 3 years! I can give this ‘best care ever‘ with confidence as altogether mom was in care homes for 10 years in total! This being her third and yes third time lucky! The love and tenderness all the staff gave was very genuine! They all made a very difficult time for my mom and myself a lot easier! I’m sure mom grew to love you all as I did and if I started saying thank you constantly from now till the end of 2021 it wouldn’t be enough! I am eternally grateful to you all. Much love.
My husband has been in Seven Hills for four months now, and I have found the staff to be very helpful and kind to everyone in the home, I have observed while visiting, nothing but patience and kindness towards all residents even in difficult situations. I would recommend to anyone looking for care to go to this home.
I cannot thank them enough. My dad died in September 2019 and we were supported throughout his final days by some lovely staff.
My father was a resident in Seven Hills from March until July 2019. During that time he was treated with care and respect at all times. I and my mother were particularly impressed with the way he was treated when it came to his passing on the 10th July 2019.
The staffing levels are good and staff are always friendly and helpful. It is very homely but also clean. Residents are treated with care and dignity.
The moment I visited Seven Hills Nursing Home I liked it I thought how homely and less clinical it appeared and after 4 years I have no reason to change my mind. The staff are kind and caring the management are strict but approachable.
I have found the staff at Seven Hills Nursing Home to be very friendly and helpful. My mother's stay at this home has been very well handled and she appears to be settled and happy. The home is clean and tidy and well organised and run by the staff, who deal with the residents in a kind and professional manner. On one visit we saw a member of staff deal with a challenging situation concerning a patient who became distressed at not being able to leave, and which was handled extremely well. Dementia care is very challenging and I feel that the staff at Seven Hills undertake the work to a good standard and do a good job of helping relatives through the process.
The staff are excellent and the home is always well staffed and professional. I feel comfortable and I can see that residents are well respected. There is a family feel to the place as it is small and personal.
When my friend came to the end of his life he was treated with dignity and respect and I witnessed a lot of care and love for him from the staff. The staff were very kind to myself too and I still like to visit and help whenever I can.
If I knew anyone who needed this type of care home I would not hesitate to recommend Seven Hills.
My father has been a resident at Seven Hills for over a year now. I am delighted with the care that he now receives. I feel that they genuinely care about the residents and their welfare. I have observed over time how they deal with difficult and challenging behaviour, they do so professionally. I have watched the tenderness and the manner in which they address clients, the kindness they show during activities, feeding etc showing genuine care. This sadly was not always my experience in previous homes. The staff work hard in an often challenging and difficult role. The activity coordinator approaches her work with great enthusiasm, many of the residents struggle to take part in activities but there is often one to one support, given on these occasions if they are unable to participate in a group. The food is a good standard and will often be tailored to the individual's tastes. Drinks are provided frequently and regular checks are kept on the resident's health.
The care home has been through good and bad periods in the 6 years my mother has been here. This was largely due to a change in staff/manager. At the moment very well run with effective staff. The rooms however need to be renovated with new beds needed.
Seven Hills nursing home always makes me feel very welcome and I am kept very well informed regarding my husbands well being. Any issues are fully discussed. There are always carers in attendance and it is noticeable that each resident has their own 'special# time with a carer, either by touch or conversation. The atmosphere is always good and relaxed.
My social worker recommended this care home. As there are only 24 rooms I feel it's more homely and attention is given to each resident which gives you a certain peace of mind.
Highly recommend. Excellent care home and staff.
An extremely friendly caring home with very professional staff. Mum's care is tailored to her needs and I have always witnessed her being cared for with dignity and respect. I feel that she is in a very safe environment.
Excellent in all areas. I have been visiting this lady all the time she has lived here. The welcome when she moved in was brilliant. I have seen the standards rise over the last six months due to the change in management which has been an excellent choice. I feel that I could not get better care from anywhere else.
The staff are great with her and I have every confidence in their care.
We are kept informed of any issues and medical problems she may be having.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Seven Hills Nursing Home.
There are no upcoming events for Seven Hills Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Seven Hills Nursing Home.
Accreditations
There are no accreditations posted yet for Seven Hills Nursing Home.
Meet the Team (3)

My key skills and attributes as a Manager are:
o Working closely with CQC, Local Authorities and CCG’s regulations and standards to achieve overall compliance
o Thorough knowledge of: The Health and Social Care Act 2008; The Health and Social Care Act 2008 (Regulated Activities) Regulations 2010; The Care Quality Commission (Registration) Regulations 2009; The Guidance about Compliance: the Essential Standards of Quality and Safety; Mental Capacity Act (2005) and Deprivation of Liberty Safeguards.
o Ensuring the service is Safe, Effective, Caring, Responsive and Well Led.

• Prioritise people
• Practice effectively
• Preserve safety
• Promote professionalism and trust
- I understand my responsibility and accountability for keeping my knowledge and skills up to date through Continuing Professional Development (CPD). I always strived to practice in a holistic, sensitive, compassionate and non-judgemental manner, focusing on Dignity and Respect, individual choice and diversity, following the Standards for Competence for registered nurses- As a Clinical Lead I have a strong understanding of the health and/or social care sector
- As a Clinical Lead I facilitate learning and development of junior Nurses in a care setting environment with a strong accent on people’s vulnerability due to aging, cognitive impairment, long term conditions and End of Life care

There is an amazing range of different activities available and these are just a few examples:
Arts and crafts, reading and poetry
Singing and music activities
Chair-based exercise
Bingo
Pub quizzes
Variety of games
Trips to the cinema
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Seven Hills Nursing Home to verify any information. View our terms and conditions. Seven Hills Nursing Home has an Enhanced Service -more info.