Seven Hills Nursing Home

Incredibly caring and thoughtful staff. Dad always appears well looked after when we visit, and there's a very positive atmosphere in the home (despite difficult circumstances). More activities for the residents would be good, but I appreciate the difficulties in arranging these. Thank you for looking after Dad!

Would recommend.

All staff show kindness and concern for patients.

I have been very impressed with the level of care and attention to detail given to the resident's individual needs, wellbeing and happiness.

My mom has received the best care ever at Seven Hills, she was there for just over 3 years! I can give this ‘best care ever‘ with confidence as altogether mom was in care homes for 10 years in total! This being her third and yes third time lucky! The love and tenderness all the staff gave was very genuine! They all made a very difficult time for my mom and myself a lot easier! I’m sure mom grew to love you all as I did and if I started saying thank you constantly from now till the end of 2021 it wouldn’t be enough! I am eternally grateful to you all. Much love.

My husband has been in Seven Hills for four months now, and I have found the staff to be very helpful and kind to everyone in the home, I have observed while visiting, nothing but patience and kindness towards all residents even in difficult situations. I would recommend to anyone looking for care to go to this home.

I cannot thank them enough. My dad died in September 2019 and we were supported throughout his final days by some lovely staff.

My father was a resident in Seven Hills from March until July 2019. During that time he was treated with care and respect at all times. I and my mother were particularly impressed with the way he was treated when it came to his passing on the 10th July 2019.

The staffing levels are good and staff are always friendly and helpful. It is very homely but also clean. Residents are treated with care and dignity.

The moment I visited Seven Hills Nursing Home I liked it I thought how homely and less clinical it appeared and after 4 years I have no reason to change my mind. The staff are kind and caring the management are strict but approachable.

I have found the staff at Seven Hills Nursing Home to be very friendly and helpful. My mother's stay at this home has been very well handled and she appears to be settled and happy. The home is clean and tidy and well organised and run by the staff, who deal with the residents in a kind and professional manner. On one visit we saw a member of staff deal with a challenging situation concerning a patient who became distressed at not being able to leave, and which was handled extremely well. Dementia care is very challenging and I feel that the staff at Seven Hills undertake the work to a good standard and do a good job of helping relatives through the process.

If I knew anyone who needed this type of care home I would not hesitate to recommend Seven Hills.

My father has been a resident at Seven Hills for over a year now. I am delighted with the care that he now receives. I feel that they genuinely care about the residents and their welfare. I have observed over time how they deal with difficult and challenging behaviour, they do so professionally. I have watched the tenderness and the manner in which they address clients, the kindness they show during activities, feeding etc showing genuine care. This sadly was not always my experience in previous homes. The staff work hard in an often challenging and difficult role. The activity coordinator approaches her work with great enthusiasm, many of the residents struggle to take part in activities but there is often one to one support, given on these occasions if they are unable to participate in a group. The food is a good standard and will often be tailored to the individual's tastes. Drinks are provided frequently and regular checks are kept on the resident's health.

The care home has been through good and bad periods in the 6 years my mother has been here. This was largely due to a change in staff/manager. At the moment very well run with effective staff. The rooms however need to be renovated with new beds needed.

Seven Hills nursing home always makes me feel very welcome and I am kept very well informed regarding my husbands well being. Any issues are fully discussed. There are always carers in attendance and it is noticeable that each resident has their own 'special# time with a carer, either by touch or conversation. The atmosphere is always good and relaxed.

My social worker recommended this care home. As there are only 24 rooms I feel it's more homely and attention is given to each resident which gives you a certain peace of mind.

Highly recommend. Excellent care home and staff.

An extremely friendly caring home with very professional staff. Mum's care is tailored to her needs and I have always witnessed her being cared for with dignity and respect. I feel that she is in a very safe environment.

Excellent in all areas. I have been visiting this lady all the time she has lived here. The welcome when she moved in was brilliant. I have seen the standards rise over the last six months due to the change in management which has been an excellent choice. I feel that I could not get better care from anywhere else.

We are kept informed of any issues and medical problems she may be having.