Westbourne House Nursing Home

379 Earl Marshall Road, Fir Vale, Sheffield S4 8FA

Westbourne House Nursing Home, Sheffield, South Yorkshire
Westbourne House Nursing Home, Sheffield, South Yorkshire
Westbourne House Nursing Home, Sheffield, South Yorkshire

Westbourne is located in Sheffield near to the Northern General Hospital and is convenient for public transport. This seventy one bed purpose built care home offers both residential and nursing care with a separate unit for EMI nursing care.

Bedrooms are light and spacious and most have en-suite facilities - some are available at local authority funding level. The home provides a separate lounge and dining facilities on each floor. Complete 24 hour Nursing Care is available and a Nurse-Call alarm system is in all rooms. Westbourne House benefits from the services of local GPs, however residents’ previous GPs are welcome. Modern kitchens provide freshly prepared meals. A visiting Community Chiropodist, Dentist, Hairdresser, Optician, Community Physiotherapist and Community Psychiatric Nurse regularly visit the home.

A Weekly Activities Programme is available and includes music, shows and bingo sessions, occasional day-trips and outings •

The home also provides the following - a 13 person stretcher lift, to all floors • Security alarmed doors • In-house modern laundry • Parker Jacuzzi baths CCTV system • A modern fire alarm system, approved by the local fire services Comprehensive central heating and ventilation system • A safe, thermostatically controlled hot water system • Visiting representatives from local Churches • Private car-parking facilities • Pleasantly landscaped gardens and terraces

Group: Palms Row Health Care Ltd

Person in charge: M Wilkinson (Home Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 71 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 67

Shared Rooms: 2

Rooms with ensuite WC: 56

Weekly Charges Guide: Personal Care Single £353 – £495 Nursing Care Single £500 – £610 (These prices are only a guideline, please contact Westbourne House Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Westbourne House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 Westbourne House Nursing Home has a Review Score of 7.9 (7.947)

The Review Score of 7.9 (maximum of 10) for Westbourne House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Westbourne House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.556 for Westbourne House Nursing Home is calculated as follows: ( (29 Excellents x 5) + (12 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 45 Ratings = 4.556

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.391 Points relating to the number of positive Reviews for Westbourne House Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 14.2 positive Reviews (71 registered maximum number of service users ÷ 5). 2 Reviews ÷ 14.2 Target = 0.141

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Westbourne House Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Westbourne House Nursing Home

  • Son of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Daughter of Resident/Service User
    1

My family would like to pass on our heartfelt thanks to all the staff at Westbourne House for the wonderful care that they showed not only to my mum but to all our family during the last days of my mum's life. We could not have wished for better care and thank you all for making her last days so comfortable. Kind Regards.

How likely would you be to recommend Westbourne House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My Mother was sent to Westbourne House for Intermediate ( step down ) care from Northern General Hospital
She was there for approximately 8 weeks. The care she received from all the staff was friendly and caring and as a relative you felt there was a good relationship between my mother and all the staff she interacted with. I also felt that it was a friendly place where all the staff made eye contact with you when visiting saying hello and usually smiling too. This is a big factor and tell tale sign that the staff are happy and the home is well managed. There was one issue that my mother raised with the nursing manager and it was dealt with quickly and the Home manager took the time to speak to us and explain the cause and the remedial action she took. This is a large home and they do well to keep the quality of service cheerful and caring across all shifts 24/7 . Thank you to all the staff.

How likely would you be to recommend Westbourne House Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Westbourne House has an excellent care management team who are committed to providing the highest standards of care. They inspire a stable team of staff who care for residents with patience and good humour. My mum was cared for here for over 3 years and it was the only option we would consider when we were told my dad needed 24 hour nursing care after having been in hospital for 6 months. The staff are proactive and keep relatives informed at all times. When I leave after a visit I am confident that my dad is in good hands. As one member of staff said 'We may not have all the bells and whistles (decoratively) but I like to think we look after everyone well'. This is so true. Sincere thanks to all the staff.

How likely would you be to recommend Westbourne House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff are very caring and handle difficult residents very well and I think my cousin is in good hands.

How likely would you be to recommend Westbourne House Nursing Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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