Herncliffe Care Home

This care home is truly phenomenal. The staff were so so caring and considerate to mine and my father's needs. The organisation and professionalism was second to none. My father's care was paramount to each and every member of staff assigned to him, they showed care and affection and made him feel welcome and comfortable throughout his whole stay. During the pandemic, they adhered to all of the guidelines and accommodated our needs and put my father's mental and physical well-being first at all times. They are truly angels on earth.

My Mum was at Herncliffe for 3 years. The staff were caring and compassionate. They were helpful and friendly and they loved my Mum. I was very happy with the service, I felt that my Mum was well cared for, safe and well looked after. We were kept informed of any changes or updates. I would highly recommend Herncliffe.

After spending some time at Herncliffe my Mother sadly died in March. I cannot praise enough the care she was given at this time. Staff were so caring of both us as a family and Mum during her final weeks and hours and I cannot praise them enough for the care she received during her stay there and during the final few weeks of her life.

A top quality care home with competent and caring staff. When the decision was made to seek full-time care for my wife the family visited most of the care homes in a wide area of Keighley and chose Herncliffe Care Home as the best by far.

My father receives excellent care from Herncliffe staff. He has been a resident of Herncliffe for over 5 years; during this time the staff have responded brilliantly as his care needs have changed. He has enjoyed the regular activities and bus trips. The staff are very good at keeping the family informed and are always friendly and willing to help in any way. The staff definitely go 'the extra mile' to support residents with their specific needs and provide a real personal service.

Dad especially likes visiting the retro in-house cafe with my family, where we have tea and cake. Dad's room and the public rooms are always very clean and well maintained. I have real peace of mind that Dad is well cared for and is treated with dignity.

My mum has been at Herncliffe for over a year now and receives some fantastic care here. She is settled and comfortable and the staff are wonderful with her. Thanks!

We moved my wife's mother, who has complex medical needs, into Herncliffe at the recommendation of her GP in March. We have not regretted the decision, the care she has received since then has been excellent

Thank you.

My mother has been resident at Herncliffe Care Home for almost two years and I am my family's primary contact with the care home. We have been extremely pleased with the service we have received from Herncliffe throughout this time. My mother is comfortable and happy. The staff are professional, caring, welcoming, friendly and efficient. They are always happy to help and have kept me well informed about my mother's well-being. I have seen other care homes that have superficially smarter decorations but I think Herncliffe is much better overall.

I have no hesitation in recommending Herncliffe care home to everyone.

The best kept nursing home in Keighley. The place is very well maintained. The staff go above and beyond to help you and the residents nothing is too much trouble. The receptionists are very welcoming and the management are very accommodating to any needs.

Regards

My aunt needed some short-term care following a fall. The Home was very helpful and gave of plenty of information to us before admission. The care staff were very good and I was very pleased with the care there.