Laurel Bank Care Home

Main Street, Wilsden, Bradford BD15 0JR
Review Us
9.3 48 Reviews
  • Laurel Bank Care Home, Bradford
Laurel Bank Care Home can be found in Wilsden, Bradford and it provides individual quality care for the elderly including day care services, respite and dementia care.

The modern and spacious home features 63 single bedrooms with en-suite wet rooms. It also boasts five beautifully decorated lounges and dining rooms.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1200
  • Self-Funded Residential Dementia Care: £1200 – £1200
  • RESPITE Self-Funded Residential Care: £1200 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1200

These prices are only a guideline, please contact Laurel Bank Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah-Jayne Butler (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (63)

Laurel Bank Care Home Reviews (48)

9.3

Laurel Bank Care Home has a Review Score of 9.3 (9.335) out of 10, based on 23 reviews in the last 2 years.
Over all time Laurel Bank Care Home has 48 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Laurel Bank Care Home
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Review from Tina H (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We want to express our gratitude for the exceptional care and support given to our mum. Specifically keeping her clean, fresh and content with her personal care and dignity. We want to acknowledge the impact their work has on our mum's well-being and our peace of mind. Mum likes to watch entertainers,
singers and dancers but, little craft work even though they try to encourage her.
However, they take time to engage in conversation with mum and every resident, taking time with them. They welcome her family and they never discourage when we sometimes turn up at the same time in numbers. We did have concerns at the beginning of her residency, that she wasn't drinking. We want to thank management for turning this around. All staff care for all residents with respect and kindness. They are all angels and we love them.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you so much for your heartfelt review. We appreciate your feedback and recognition of the team and their dedication and skill. Kind regards

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Review from Helen J (Daughter-in-law of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home. Caring staff. Dad loves it and that is the most important thing. Well run and approachable management. They solve issues straight away. Fantastic.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you for taking the trouble to review Laurel Bank, your feedback is very important to us. Kind regards

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Review from M B (Sister of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Laurel Bank a lovely place for my brother staff are very kind and lovely. The rooms are cleaned every day and are a good standard. Plenty of activities if clients want to join in. I am happy my brother is a resident here.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for such positive feedback regarding the care and activity at the home. Kind words regarding the staff are always appreciated. Kind regards

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Review from Wendy C (Daughter of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received by my mother is first lass all the staff show care and compassion to her but also to the family.
They always keep me informed of any changes
I could not ask for better care.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for taking the time and trouble to write such a lovely review for our home. To know you 'could not ask for better care' is praise indeed! Kind regards

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Review from Paul H (Son of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care given to my mum. When she first went in she was quite poorly & they took goid care of her & reassured her. She is now better than when she first went in & needs less care now but still is cared for very well.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for your review and ratings. It's so reassuring for others who are searching for care to hear about how others have benefitted from the dedicated care and support provided by the team. Everyone in the home works so hard to ensure that all residents are happy, safe and well. Kind regards

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Review from E M (Sister of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The caring support given to my relative is so reassuring to me. Having a loved one in a home is difficult but all the staff, from catering and housekeeping to carers and management, are truly caring.
With the new owners I hope to see more improvements both internal and external.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for your review of Laurel Bank. Your kind comments regarding the team are appreciated, as they work so hard to ensure everyone is safe, well and happy. You may have spotted that we have begun refurbishment by replacing corridor flooring, plus painting and decorating to refresh firstly the dining room. So things are moving along. Kind regards

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Review from C H (Regular Volunteer) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home.
Staff are caring and compassionate.
The cleanliness of the home is second to non.
The meals are always varied and well received.
I wouldn't fail to recommend this home.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for the kind comments and review ratings for Laurel bank, we appreciate your feedback. Kind regards

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Review from D H (Nephew of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
During repeated visits to see my uncle, such an alarming experience.
Clearly Chronic Understaffing - Reception consistently unmanned; staff rarely visible. Emergency alarms (used by my uncle) went unanswered, risking safety during crises. Hygiene Failures, Persistent foul odors, and dirty, No visitor
sign in book on some visits, creating critical fire evacuation risks. Reception area not staffed. Residents isolated for hours without checks, we sat for over a hour without any staff making a visit. Some Common areas sit empty, yet TVs/lights wastefully run, reflecting poor oversight. Systemic Disarray, The facility lacks structure, prioritisation of care, and staff engagement. Basic hygiene, safety, and dignity appear to be disregarded. Clothing missing for weeks on end, This is not how a patient with dementia should be treated. The place appears to lack quality management and leadership.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank. We are disappointed with the negative experience you have had while visiting. We always welcome honest feedback as this helps us to improve. If you would like to contact the home manager on 01535 274 774 we would love the opportunity to discuss our concerns in more detail. We look forward to hearing from you, thank you and have a lovely day.

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Review from Manfred W (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my first visit to Laurel Bank to assess whether my mother should move there from another care home I was impressed with the car park facility and the actual building of the care home. It's a purpose-built home unlike a lot of others I visited. Large bedrooms/toilet facilities etc. Large hallways/lounges/dining
rooms. Clean everywhere. Friendly and courteous staff. Menus very varied.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for taking the time and trouble to write a review for Laurel Bank Care Home. Your 5* ratings and comments are very much appreciated. Kind regards

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Review from S H (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff very helpful and welcoming. They always get back to me when requesting respite care for mum with available dates and try their best to accommodate requests. I feel mum is safe and well looked after whilst on respite which gives me a much needed break.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank so highly. We are so thrilled you are happy with the care we provide. The team will be delighted to hear your warm words of recognition. Thank you again for the review and have a pleasant day.

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Review from L C (Daughter of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Laurel Bank Care Home has a warm and friendly welcoming when you first arrive, which makes you feel confident and relaxed when you know the staff here are looking after your mum, who you want the best care for.
Mum is suffering from dementia bless her, so she gets very confused some days but all the
staff are so lovely with her, reassuring her all the time. They always make her look nice for when any of her family go to visit her, which is every day. From the cleaners to the entertainment staff, it feels like one big family, which is what mum is used to. Her room is always lovely and clean so we are very happy mum is staying there. Thank you.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for taking the time and trouble to review Laurel Bank. The team work so hard to ensure that our residents are safe, happy and well, so to have the team mentioned for their efforts is wonderful. Kind regards.

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Review from M O (Daughter of Resident) published on 13 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems to have settled well at Laurel Bank. She hasn't been there long but she seems to have settled well. All the staff are really good to her and try really hard to meet her needs.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank so favourably. We are thrilled to hear that your mum is settled in with us and she is comfortable and content. The team will be delighted to hear your warm words of recognition. Have a wonderful day and we hope to see you again soon.

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Review from D C (Daughter of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in the care of Laurel Bank since September and has settled well due to the friendly and caring staff both those who directly care for her and those that administer and organise. All staff have been supportive of Mum, myself, and the wider family during what could have been a difficult
time for Mum. Whenever I have called in, the home is clean and tidy, friendly and helpful, attentive and professional. They all listen well and get creative to help make things happen. Their community connections are very helpful and lovely to see the range of daily activities to keep residents stimulated and interested in all that is going on. Thank you.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank so highly. We appreciate all feedback and are thrilled you have had a positive experience with us. We are delighted to hear your mum has settled in well with us and you are happy with the high level of service we aim to provide our residents. Have a lovely day and thank you again for your kind words.

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Review from A S (Daughter of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and helpful. The care of my Father is very good. Communication with the home/staff is good.
The home needs refurbishing in communal areas and individual rooms but this is being addressed.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank so highly. We appreciate your feedback and are thrilled you have recognised the continued improvements we are making in the home. Our staff will be delighted to hear your warm words. Please visit us again soon, have a lovely day.

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Review from J H (Stepdaughter of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepmother has been in the care of Laurel Bank since January 2024 and from the beginning of her care has enjoyed continual professional care. We (my husband +1) are truly confident that my stepmother is receiving the best care possible. The transition from home to care was not easy for my stepmother,
but at every turn, she was treated with great patience and respect. Now she is in her final weeks, everything is being done that can possibly be done. Laurel Bank and its staff have my total gratitude.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank so highly. We are heartened by the kind words of recognition for our home and the team. Our main goal is to provide the highest standard of care to our residents and offer as much support as we can to their loved ones in a safe and comfortable setting. We thank you for your gratitude and are so pleased we have been able to give your stepmother the care and attention she needs. Thank you for the lovely review and have a nice day.

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Review from M M (Wife of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Laurel Bank greets everyone with a warm and friendly welcome.
The manager of the home is excellent as are the deputy manager, care manager, and administrator giving time and commitment to help people whatever their needs, whilst remembering names and situations.
All the staff employed in different
roles contribute to the smooth running of the home by doing their best in a pleasant friendly way. The carers are wonderful in attending to the personal needs of the residents with patience, understanding, and care and their commitment to residents is to be recommended and is reassuring.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

We are thrilled to hear the wonderful words of recognition for our team at Laurel Bank. Thank you for taking the time to let us know how we are doing, we appreciate your feedback. Our main aim here is to provide our residents a home from home, where they can feel safe, cared for and supported and it warms our hearts to know we can provide this for your loved one. Thank you and have a lovely day.

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Review from B F (Sister of Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Laurel Bank has been looking after my Brother since 11.07.24. I find the care they have shown to my Brother to be outstanding. They are kind and caring, not just to my Brother but also to me his Sister, and my extended family. My Brother is settled and happy at Laurel Bank. He has made friends and feels
safe.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank so highly. We are so glad your brother is settled in well with us. We always aim to make our residents feel safe, secure and looked after and this extends to their loved ones too. We are delighted to hear you are happy with the care we provide your brother. Thank you again for the recognition and the lovely review. Have a great day.

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Review from V S (Partner of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner has been here since the 15th of July. I am very happy with everything and peace of mind knowing he is being cared for 24 hours a day.
If they need me they ring me straight away. Keep up the good work.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank so highly. We are thrilled you are satisfied with the high level of care we strive to provide your partner. Please visit us again soon. Have a lovely day.

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Review from D R (Granddaughter of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always friendly on arrival and good with keeping you informed on relatives' progress. Solutions are offered if any problems and always support if you need it. Home is always tidy and clean, reception always cheery and nicely decorated with patient artwork and crafting as the seasons and events
pass.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank so highly. We appreciate your feedback and are heartened by the lovely words of recognition, our team will be thrilled to hear your appreciation for their hard work and dedication. Thank you and have a lovely day.

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Review from Alison W (Daughter of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Laurel Bank Care Home since February 2023. She is very well cared for, kept clean, warm, well fed and comfortable. We are very satisfied with the care she is receiving.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

We are delighted that you are happy with the high standard of care we strive to provide our residents. Here at Laurel Bank, our residents are part of the family and we appreciate you taking the time to recognise our team's hard work with such a wonderful review. We are thrilled you are satisfied with the level of care we provide for your mother. We hope to see you again soon. Have a wonderful day.

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Current Review Score: 9.3 (9.335)

Overview of Review Score

The Review Score of 9.3 (9.335) out of 10 for Laurel Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.335 for Laurel Bank Care Home is calculated as follows: ( (141 Excellents x 5) + (105 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) + (11 Very Poors x 1) ) ÷ 272 Ratings = 4.335
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Laurel Bank Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2020

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Sarah-Jayne

Sarah-Jayne Butler

Job Title: Home Manager

Sarah-Jayne is the manager at Laurel Bank. Sarah-Jayne has experience in the management of care homes and is committed to providing high-quality service. She is also responsible for the smooth running of the care home and the happiness and well-being of our Residents.

Ann

Ann

Job Title: Head of Housekeeping Joined: 2018

Ann has worked at Laurel Bank since 2018 and has recently been promoted to Head of Housekeeping. Ann's kindness, compassion and teamwork are “contagious”!

Shanaz

Shanaz Bibi

Job Title: Senior Care Assistant

I started as a care assistant and now am a senior carer. Being a carer at Silverline is all about making a positive difference in someone's life. Making a real change to the lives of the people you care for and their community of friends and family. You are able to make a real difference in people's lives on a daily basis. It takes a special kind of person to fill the home with love compassion respect and dignity.


Person-centred care is our top priority as putting people first.

Kevin

Kevin

Job Title: Admin Joined: 2022

Kevin is our admin at Laurel Bank. He is a soft heart man. Kevin worked with us since 2022. He started as an activity coordinator and then began to show interest in our admin role. Kevin is a resilient and willing-to-learn person. He has a good sense of humour which makes him excellent as the first face you meet in our home.

Frequently Asked Questions about Laurel Bank Care Home

What types of Care is Laurel Bank Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Laurel Bank Care Home have?

There are 63 Single Rooms.

What are the Facilities & Services at Laurel Bank Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Laurel Bank Care Home to the centre of Bradford?

4.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laurel Bank Care Home to verify any information. View our terms and conditions. Laurel Bank Care Home has an Enhanced Service - more info.